Business service modeling using SOA

2012 ◽  
Author(s):  
Fantahun A. Zikie ◽  
Awel S. Dico ◽  
Dida M. Debela
Keyword(s):  
Business Service ◽  
Service Modeling

Procurement Business Service Modeling in Service-Based Process Architecture of Equipping System

2009 ◽  
Vol 1 (4) ◽  
pp. 50-60 ◽  
Author(s):  
Darko Galinec
Keyword(s):  
Business Process ◽  
Process Management ◽  
Process Integration ◽  
System Modeling ◽  
Conceptual System ◽  
Business Service ◽  
Business System ◽  
Service Modeling ◽  
Process Architecture

The procurement as business discipline and function of equipping process has started the process of transformation from an administrative competence and necessity to a strategic capability (Kyte, 2006). To be efficient its processes have to be interoperable in the processing, semantic and technological way with other functions and processes of the business system; end to end process integration of the business system should be obtained. It is important to fully understand and document user requirements before development of the procurement (business) process. This results in the need for the development of a defined, articulated, communicated and managed model of procurement process. On the level of conceptual system modeling (business process owner’s perspective) (ZIFA, 2006) this article shapes a new procurement model, in form of business service with appertaining processes, activities and other services necessary for its accomplishment. At logical and physical modeling level (designer’s and builder’s perspective) (ZIFA, 2006) service oriented perspective (SOA) has been considered, as well as Web services as technological concept for the implementation of the shaped procurement service model at the conceptual level of the system. Application of the shaped model requires organizational, process and system changes of the business system, that is, procurement function must develop the culture of service provider, avoiding the role of corporate purchasing controller. The position and the role of business service modeling within entire business process management (BPM) discipline has been established as well.

Business Service Modeling for the Service-Oriented Enterprise

2012 ◽  
Vol 3 (1) ◽  
pp. 1-22 ◽  
Author(s):  
Jeewanie Jayasinghe Arachchige ◽  
Hans Weigand ◽  
Manfred Jeusfeld
Keyword(s):  
Process Models ◽  
Modeling Language ◽  
Business Service ◽  
Enterprise Information ◽  
Service Oriented Architectures ◽  
Analysis And Design ◽  
New Business ◽  
Service Oriented ◽  
Meta Modeling ◽  
Service Modeling

Service-oriented architectures are the upcoming business standard for realizing enterprise information systems, thus creating a need for analysis and design methods that are truly service-oriented. Most research on this topic so far takes a strict software engineering perspective. For a proper alignment between the business and the IT, a service perspective at the business level is needed as well. Using an MDA approach, this paper introduces a new business service and resource modeling language – BSRM, based on the REA business ontology. Coordination services are identified as boundary objects between the conceptual and operational level. A meta-modeling approach is used to map the service modeling language with complimentary models, in particular value network (e3value), data model (ER) and process models (BPMN).

scholarly journals Why Not Knowledge-Based HRM? Its Direct and Indirect Effect on Innovative Service Offerings

SAGE Open ◽  
2020 ◽  
Vol 10 (4) ◽  
pp. 215824402098300
Author(s):  
Norwan Ahmad ◽  
Ng Siew Imm ◽  
Yuhanis Abdul Aziz ◽  
Norazlyn Kamal Basha
Keyword(s):  
Resource Management ◽  
Human Resource Management ◽  
Human Resource ◽  
Dynamic Capabilities ◽  
Management Practices ◽  
Business Service ◽  
Marketing Capability ◽  
Cross Sectional Survey ◽  
Knowledge Based ◽  
Human Resource Management Practices

This article is aimed at examining the effect, direct and indirect, of knowledge-based human resource management on innovative offerings of service small and medium-sized enterprises (SMEs). Knowledge-based human resource management essentially reflects the central role played by the embedded knowledge-centric human resource management practices, which may lead to new or improved services. A cross-sectional survey was implemented involving a sample of 278 business service SMEs from Malaysia and indicated two key findings from the study. First, knowledge-based human resource management was found to positively influence innovative service offerings. Second, dynamic capability in the aspects of entrepreneurial orientation, marketing capability, and technological capability were found to mediate the knowledge-based human resource management–innovative service offerings relationship. This study espouses the potentials of creating innovative service offerings among business service SMEs through embedding knowledge perspective in human resource management practices as well as investment in dynamic capabilities.

A little help from my friends: how purchasing gains influence in complex business-to-business services: the case of legal

2017 ◽  
Vol 32 (2) ◽  
pp. 206-217 ◽  
Author(s):  
Wendy L. Tate ◽  
Lisa M. Ellram ◽  
Ulrich Schmelzle
Keyword(s):  
Supplier Management ◽  
Positive Contribution ◽  
Business Service ◽  
Case Study Method ◽  
Business Services ◽  
Content Type ◽  
Additional Costs ◽  
Service Procurement ◽  
Business To Business

Purpose The purpose of this research is to develop an understanding of how purchasing can become meaningfully involved in complex business-to-business service purchases. Design/methodology/approach A single in-depth case study method of an exemplar organization was applied to better understand the purchasing function’s role in adding to the value proposition in complex, non-traditional business-to-business service purchases. Findings Powerful allies or advocates can mediate purchasing involvement in service procurement. However, once the involvement is initiated, purchasing must make a positive contribution with respect to the specific needs and expectations of the budget owner to retain its influence. Research limitations/implications This research extends institutional theory to show how powerful allies or advocates can mediate purchasing involvement in the complex services spend. Practical implications This study describes the potential impact of purchasing’s involvement in complex services spend and highlights the opportunities for purchasing managers to improve supplier management and drive out additional costs. Originality/value For the business practitioner, this research provides evidence regarding how individual functions can gain influence in the organization. A conceptual model describes the meaningful involvement of purchasing in complex business-to-business service purchases.

A formal framework for service modeling and prototyping

2013 ◽  
Vol 26 (6) ◽  
pp. 1077-1113 ◽  
Author(s):  
Elvinia Riccobene ◽  
Patrizia Scandurra
Keyword(s):  
Formal Framework ◽  
Service Modeling

A proposal for service modeling

2003 ◽  
Author(s):  
Y. Shimomura ◽  
K. Watanabe ◽  
T. Arai ◽  
T. Sakao ◽  
T. Tomiyama
Keyword(s):  
Service Modeling
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