scholarly journals Evaluating users’ emotions for Kansei-based Malaysia higher learning institution website using Kansei checklist

2019 ◽  
Vol 8 (1) ◽  
pp. 328-335 ◽  
Author(s):  
Punitha Turumogan ◽  
Aslina Baharum ◽  
Ismassabah Ismail ◽  
Nor Azida Mohamed Noh ◽  
Nur Shahida Ab Fatah ◽  
...  
Keyword(s):  
Human Computer Interaction ◽  
Web Design ◽  
User Interaction ◽  
Higher Learning ◽  
Emotional Engagement ◽  
Long Term Memory ◽  
Website Design ◽  
Design Guideline ◽  
Learning Institutions ◽  
Computer Interaction

Emotions play a crucial role in human-computer interaction. Emotion research in the field of human-computer interaction has only started recently and continuously evolving through the investigation and understanding of emotional effects. Thus, it forms an intelligent interaction between human and computer by responding effectively to the humans’ feelings. Emotional design generates remarkable user experiences for websites as the emotional experiences create an intense impression on our long-term memory. Recent scientific findings recommend emotional elements to be considered in designing websites as emotions influences one’s perception, conception and decision-making throughout the interaction with a website. A poorly designed user interface leads to bad user interaction while rising the users’ arousal and a displeasing user experience with a website elicits dissatisfaction emotion where consecutively results in avoidance and prevents revisit to the website. This proves the importance of emotional engagement in a website design. This research evaluated users’ emotions toward a Malaysian higher learning institution website which was designed in accordance with the standard Kansei-based web design guideline. The result justified the standard Kansei-based web design guideline for website of higher learning institutions in Malaysia.

scholarly journals Identifying A User Interface Web Design Standard for Higher Learning Institutions Using Kansei Engineering

2018 ◽  
Vol 11 (1) ◽  
pp. 90 ◽  
Author(s):  
Punitha Turumugon ◽  
Aslina Baharum
Keyword(s):  
User Interface ◽  
User Experience ◽  
Interface Design ◽  
Web Design ◽  
Higher Learning ◽  
Emotional Engagement ◽  
Kansei Engineering ◽  
Design Guideline ◽  
Design Elements ◽  
Learning Institutions

User interface design plays an important role in web design. Designing a user interface that satisfies the emotional needs of the users is essential as the user interface plays a crucial role in generating remarkable user experiences for websites. A poorly designed user interface leads to bad user interaction while raising the users’ arousal and a displeasing user experience with a website elicits dissatisfaction emotion where consecutively results in avoidance and prevents revisit to the website. A standard emotional based user interface web design would enhance user experience which will lead to success of a website. Kansei engineering which is a popular technique in transforming users’ feelings into product design is used in this research. This study tries to convert the feelings and emotions of users into design elements with the use of Kansei engineering technology in order to design an appropriate higher learning institution website by  identifying a standard web design that cultivates emotional engagement. A standard user interface web design guideline for the development of the higher learning institutions’ website has been proposed in this research.

Human-Computer Interaction

2010 ◽  
pp. 120-137 ◽  
Author(s):  
Susana Berenice Vidrio Barón
Keyword(s):  
Human Computer Interaction ◽  
Design Process ◽  
Web Site ◽  
Web Design ◽  
User Acceptance ◽  
Electronic Government ◽  
Website Design ◽  
Science Management ◽  
The Web ◽  
Computer Interaction

Human Computer Interaction is a relatively new field. It has borrowed theories, techniques, and tools from such diverse disciplines such as computer science, management of information systems, sociology, anthropology, psychology, and design. The Web design process needs to evolve in order to include the constructs and tools provided by multidisciplinary research. Culture has been proven to have a direct influence in the way a Web site can be both evaluated and designed. In order to attract and retain users, electronic government Web site designers must acknowledge that culture plays a key role when it comes to user acceptance. The best way to approach the users, who in the case of an electronic government are the citizens, is a citizen-centered approach that must be incorporated into the Website design process.

scholarly journals Speech Rate Adjustments in Conversations With an Amazon Alexa Socialbot

2021 ◽  
Vol 6 ◽  
Author(s):  
Michelle Cohn ◽  
Kai-Hui Liang ◽  
Melina Sarian ◽  
Georgia Zellou ◽  
Zhou Yu
Keyword(s):  
Human Computer Interaction ◽  
Speech Rate ◽  
User Interaction ◽  
Interaction Studies ◽  
User Ratings ◽  
Computer Interaction ◽  
At Home

This paper investigates users’ speech rate adjustments during conversations with an Amazon Alexa socialbot in response to situational (in-lab vs. at-home) and communicative (ASR comprehension errors) factors. We collected user interaction studies and measured speech rate at each turn in the conversation and in baseline productions (collected prior to the interaction). Overall, we find that users slow their speech rate when talking to the bot, relative to their pre-interaction productions, consistent with hyperarticulation. Speakers use an even slower speech rate in the in-lab setting (relative to at-home). We also see evidence for turn-level entrainment: the user follows the directionality of Alexa’s changes in rate in the immediately preceding turn. Yet, we do not see differences in hyperarticulation or entrainment in response to ASR errors, or on the basis of user ratings of the interaction. Overall, this work has implications for human-computer interaction and theories of linguistic adaptation and entrainment.

scholarly journals EMOTION CARD DALAM USER PERSONA UNTUK MENINGKATKAN PERSEPSI PENGGUNA DALAM PENGGALIAN KEBUTUHAN PERANGKAT LUNAK

2020 ◽  
Vol 1 (1) ◽  
pp. 41
Author(s):  
Wahyu Andhyka Kusuma ◽  
Maulana Alan Gifary ◽  
Rendy Wiranto Prasetya ◽  
Ahmad Fauzan Ali Syahbana
Keyword(s):  
Human Computer Interaction ◽  
User Interaction ◽  
User Needs ◽  
User Characteristics ◽  
Effective Work ◽  
Effectiveness And Efficiency ◽  
Computer Interaction

AbstrakUntuk meningkatkan sebuah system atau perangkat lunak (PL) yang dapat difungsikan dengan baik, maka perlu juga untuk menguasai dan memahami karateristik user yang akan berinteraksi dengan system atau PL ini. HCI disini adalah proses interaksi antara user dengan computer. Persona adalah teknik Human Computer Interaction (HCI) yang menggabungkan sebuah informasi tentang user untuk memahami karakteristik daripada user tersebut. Persoalan yang sering terjadi dalam interaksi user dengan komputer yaitu sering terjadinya salah pengertian dari user persona terhadap PL yang ada, sehingga bukan efektivitas dan efisiensi kerja yang diperoleh, akan tetapi justru menyebabkan pekerjaan tidak efisien dan efektiv, user sering mengalami kesulitan menggunakan PL tersebut karena tidak familiar dengan PL, PL juga terlalu rumit sehingga sulit dipelajari, PL tidak sesuai dengan kebutuhan pengguna dan tidak atau belum mengakomodasi kebutuhan yang penting bagi pengguna. Tujuan penelitian dilakukan untuk mendapatkan berbagai perspektif penggunaan PL sesuai dengan karakteristik pengguna, sehingga rancangan kebutuhan PL diharapkan dapat mewakili dari berbagai macam tipe pengguna. AbstractTo improve a system or software (PL) that can function properly, it is also necessary to master and understand the characteristics of users who will interact with this system or PL. HCI here is the process of interaction between users and computers. Persona is a Human Computer Interaction (HCI) technique that combines information about a user to understand the characteristics of that user. The problem that often occurs in user interaction with computers is that there is often a misunderstanding of the user persona of existing software, so that it is not the effectiveness and efficiency of work obtained, but instead causes inefficient and effective work, users often have difficulty using the software because it is not familiar with PL, PL is too complex so it is difficult to learn, PL is not according to user needs and does not or does not accommodate needs that are important to users. The purpose of the study was conducted to obtain various perspectives on the use of software according to user characteristics, so that the design of software needs is expected to be able to represent various types of users.

AFFORDANCE DALAM DESAIN INTUITIF DAN HUMAN COMPUTER INTERACTION (HCI)

2020 ◽  
Vol 10 (1) ◽  
pp. 7-14
Author(s):  
Edi Jogatama purhita
Keyword(s):  
Human Computer Interaction ◽  
User Interaction ◽  
Daily Lives ◽  
Cultural Aspects ◽  
Fundamental Properties ◽  
Good Product ◽  
Use Of Technology ◽  
Actual Nature ◽  
Product Perception ◽  
Computer Interaction

Abstract The concept of affordance comes from ecological psychology proposed by James Gibson to show the possibility of actions given to actors by the environment. Something has a quality to understand, where they are capable of being something when they are felt. Product perception is connected with the perception of its function. Affordance as a perception of meaning by combining the functions and meanings of a product. Thus, the meaning of a product will make what the product is capable of. People treat products from their environment according to the affordance of the product. Good product design is intuitive, can be used without thinking hard. Design that allows us, by seeing it we can do things directly and correctly. The concept of affordance was also introduced to the field of design, and finally Human Computer Interaction, by Donald Norman. He defines affordance as the perceived or actual nature of the object, especially the fundamental properties that determine how objects or technological products can be used. Affordance is the interpretive relationship between users and technology that arises during user interaction with technology in the environment that is lived. In a broader view of affordance, it covers social and cultural aspects in the use of technology in our daily lives.

Understanding the Nature of Task Analysis in Web Design

2007 ◽  
pp. 78-107
Author(s):  
Rod Farmer ◽  
Paul Gruba
Keyword(s):  
Human Computer Interaction ◽  
Task Analysis ◽  
Web Design ◽  
End User ◽  
Web Based ◽  
Design Activities ◽  
Interaction Task ◽  
Descriptive Approach ◽  
Stakeholder Requirements ◽  
Computer Interaction

Designing usable web-based interfaces challenges practitioners to carefully consider end-user behaviour and requirements. Unfortunately, in meeting this challenge, human-computer interaction task analysis is often poorly understood and applied during web design activities. Rather than purely evaluating usability against prescriptive guidelines, we argue that designing for web-based interaction requires a more holistic and descriptive approach. This chapter provides an overview of cognitive and postcognitive human-computer interaction task analysis frameworks, and their respective abilities to capture a systemic view of stakeholder requirements. As such, this chapter provides a valuable resource for researchers and practitioners alike.

Understanding the Nature of Task Analysis in Web Design

2008 ◽  
pp. 1392-1419
Author(s):  
Rod Farmer ◽  
Paul Gruba
Keyword(s):  
Human Computer Interaction ◽  
Task Analysis ◽  
Web Design ◽  
End User ◽  
Web Based ◽  
Design Activities ◽  
Interaction Task ◽  
Descriptive Approach ◽  
Stakeholder Requirements ◽  
Computer Interaction

Designing usable web-based interfaces challenges practitioners to carefully consider end-user behaviour and requirements. Unfortunately, in meeting this challenge, human-computer interaction task analysis is often poorly understood and applied during web design activities. Rather than purely evaluating usability against prescriptive guidelines, we argue that designing for web-based interaction requires a more holistic and descriptive approach. This chapter provides an overview of cognitive and postcognitive human-computer interaction task analysis frameworks, and their respective abilities to capture a systemic view of stakeholder requirements. As such, this chapter provides a valuable resource for researchers and practitioners alike.

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