‘Never let a good crisis go to waste’ – The 2020 Business Information Review Survey: Part III

2021 ◽  
pp. 026638212110328
Author(s):  
Stephen Phillips
Keyword(s):  
Information Services ◽  
Client Engagement ◽  
The Third ◽  
Business Information ◽  
30Th Anniversary ◽  
Supplier Relations

Part III of the 2020 Business Information Review survey, this is the world’s longest running conversation about business information services and their management, which is celebrating its 30th anniversary. The third installment of the 2020 survey captures the participants’ reflections on a range of topics that are shaping their operations including supplier relations, client engagement as well as providing a summary of their 2021 priorities.

‘Never let a good crisis go to waste’ – The 2020 business information review survey: Part II

2021 ◽  
pp. 026638212110170
Author(s):  
Stephen Phillips
Keyword(s):  
Information Services ◽  
Operating Environment ◽  
Business Information ◽  
30Th Anniversary

This is Part II of the 2020 Business Information Review survey. This is the world’s longest running conversation about business information services and their management, which is celebrating its 30th anniversary. The second instalment of the 2020 survey captures participants’ reflections on a range of topics that are shaping their operations including the operating environment, technology and content trends.

Relevance of privacy for corporate library and information services

2017 ◽  
Vol 34 (1) ◽  
pp. 9-14
Author(s):  
Paul Pedley
Keyword(s):  
Cloud Computing ◽  
Data Protection ◽  
Information Services ◽  
Third Parties ◽  
Corporate Sector ◽  
Privacy Concerns ◽  
Business Information ◽  
Vendor Management ◽  
Information Professionals ◽  
Privacy Risks

The article considers privacy from the perspective of corporate libraries and their users, including the issues that the sector has in common with other types of library as well as those that are unique to the sector. The future of business information will include greater portability and personalization, both of which pose privacy challenges. Reliance on vendors and third parties in order to be able to deliver services as well as increasing usage of cloud computing also creates privacy risks which need to be carefully addressed. Corporate libraries aren’t immune from data breaches. These can sometimes be traced back to vendors. Library vendors serving the corporate sector can’t be expected to fully address customer privacy concerns if information professionals don’t make clear to them precisely what those concerns are. Argues that components of strategies to address privacy concerns include vendor management as well as a privacy/data protection audit.

The marketing of internal business information services

1991 ◽  
Vol 17 (4) ◽  
pp. 221-233 ◽  
Author(s):  
Penelope A. Yates-Mercer ◽  
Yvonne F. Steward
Keyword(s):  
Information Services ◽  
Business Information

scholarly journals UFS Libraries COVID19 Survey Dataset

2021 ◽  
Author(s):  
Mahlaga Molepo ◽  
Mashia Shokane
Keyword(s):  
Academic Libraries ◽  
Information Services ◽  
Free State ◽  
Third Wave ◽  
The Third ◽  
The University ◽  
Insight Into ◽  
The Way

Whereas COVID-19 has changed the way academic libraries operate, the University of the Free State (UFS) Libraries have demonstrated resilience, and adaptability during the pandemic. The survey presents a first insight into the effectiveness of UFS libraries during the first, and second waves of COVID-19. Our data on the effectiveness of UFS libraries shows a fair to moderate library and information services. More research is needed to determine how academic libraries are coping during the third wave of COVID-19.

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