Relevance of privacy for corporate library and information services
The article considers privacy from the perspective of corporate libraries and their users, including the issues that the sector has in common with other types of library as well as those that are unique to the sector. The future of business information will include greater portability and personalization, both of which pose privacy challenges. Reliance on vendors and third parties in order to be able to deliver services as well as increasing usage of cloud computing also creates privacy risks which need to be carefully addressed. Corporate libraries aren’t immune from data breaches. These can sometimes be traced back to vendors. Library vendors serving the corporate sector can’t be expected to fully address customer privacy concerns if information professionals don’t make clear to them precisely what those concerns are. Argues that components of strategies to address privacy concerns include vendor management as well as a privacy/data protection audit.