Management Impacts of Information Technology: Perspective on Organizational Change and Growth Edward Szewczak, Coral Snodgrass, and Mehdi Khosrowpour (Eds.)

1993 ◽  
Vol 11 (3) ◽  
pp. 412-413
2012 ◽  
Vol 25 (3) ◽  
pp. 240-258 ◽  
Author(s):  
Andrea H. Tapia ◽  
Edgar Maldonado ◽  
Louis‐Marie Ngamassi Tchouakeu ◽  
Carleen F. Maitland

PurposeThis paper seeks to examine two humanitarian information coordination bodies. The goals of both coordination bodies are the same, to find mechanisms for multiple organizations, engaged in humanitarian relief, to coordinate efforts around information technology and management. Despite the similarity in goals, each coordination body has taken a different path, one toward defining the problem and solution in a more technical sense and the other as defining the problem and solution as more organizational in nature.Design/methodology/approachThe paper develops case studies of two coordinating bodies using qualitative methodologies.FindingsThe data suggest that coordination bodies which pursue problems requiring low levels of organizational change are more likely to have visible successes. Coordination bodies that pursue a more challenging agenda, one that aims for information management or management of information technology in ways that require organizational change, are likely to face greater challenges and experience more failures.Research limitations/implicationsThe paper only examines two coordination bodies at one point in time thus claims can not be made about all coordination bodies and all information coordination efforts.Originality/valueIn a time where coordination bodies are seen as an answer to the problem of information sharing during disasters, it is essential to gain understanding concerning the success of these efforts.


Author(s):  
Bing Wang ◽  
David Paper

This case study documents an organizational change intervention concerning the implementation of a novel information technology at a university-owned research foundation (URF). It evidences the disparate expectations and reactions by key actors toward the change event, marking a mismatch between a new paradigm required by the new technology and existing information technology practices. Drawing upon change management and management information systems (MIS) literature, the authors discuss the perceived change management issues hindering the change process at URF. The discussion is tempered by a theoretical lens that attempts to integrate the literature bases drawn upon in this research. In particular, resistance from in-house IT specialists was observed as the strongest force obstructing the novel IT implementation. This study offers a forum to stimulate both researchers and practitioners to rethink the necessary elements required to enact change, especially with respect to novel IT implementations.


Author(s):  
Maria Elisa R. Jacob

Women technologists practice careers in various fields of information technology. They traditionally are educated and trained to acquire primarily technical skills. However, in response to organizational change and industry shifts, today’s women technologists are acquiring a multitude of diverse skill sets—on top of their conventional technical skills—to excel and succeed in the workplace. This article delves into various skill sets in today’s IT workplace and how women technologists have adopted and updated their skill sets to redefine their role to align with today’s industries.


2000 ◽  
Vol 15 (1) ◽  
pp. 29-37 ◽  
Author(s):  
David Boddy

The growing power of computer-telephony integration (CTI) systems is encouraging many companies to create call centres. These deal with a growing range of business processes and, in doing so, can be used to challenge established organizational arrangements. The range of human and management issues that need to be dealt with has yet to become clear. Some insights into these are offered from a study of one call centre over 2 years, from shortly before its physical introduction to the present day. These empirical observations are set within the wider literature on organizational change and information technology (IT), particularly the processual and integrationist perspectives. The paper uses the evidence of the case to elaborate the integrationist model so that it reflects the areas of human action more fully. It concludes by outlining the implications of this perspective for managers seeking to build effective call centres or other forms of interorganizational IT system.


1997 ◽  
Vol 23 (2) ◽  
pp. 31-46 ◽  
Author(s):  
Anol Bhattacherjee ◽  
Rudy Hirschheim

Information technology can be linked with core business processes to facilitate organizational change and generate new sources of competitive advantage.


Author(s):  
Sonal J. Seneviratne

The adoption of Information and Communication Technology (ICT) to organize, integrate, coordinate and manage various activities has become the catalyst for organizational change. The impact of these changes in the public sector have been to change the type of work being performed, demand new levels of productivity and efficiency from those performing the work, and call for a fundamental restructuring of the public sector to reflect the value systems of an information age. The literature on the organizational impacts of Information and Communication Technology have pointed to mixed findings about the success of information technology enabled organizational change, suggesting that the success of such change efforts depends on the combination of technical and social influences. Despite any potential for organizational change in the private sector, information technologies have not been associated with organizational transformation in the public sector. It is suggested that for the public sector to begin reaping the benefits of Information and Communication Technology, public sector managers are going to need to become change agents and manage the change process by managing the technology. <BR>


1992 ◽  
Vol 8 (4) ◽  
pp. 307-315 ◽  
Author(s):  
Joey F. George ◽  
J.F. Nunamaker ◽  
Joseph S. Valacich

1972 ◽  
Vol 1 (2) ◽  
pp. 174
Author(s):  
Wallace A. Dynes ◽  
Thomas L. Whisler

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