Expert Systems: Implications for Educators

1988 ◽  
Vol 12 (2) ◽  
pp. 175-183 ◽  
Author(s):  
John Bowen ◽  
David Clinton
Keyword(s):  
Expert Systems ◽  
Hospitality Industry ◽  
Teaching Tools ◽  
Business Applications ◽  
Hospitality Educators

This paper discusses the relevance of expert systems to hospitality educators. A brief overview of expert systems is provided followed by current applications in the hospitality industry as well as other business applications. Three major implications for educators are then presented. Educators should include the concept of expert systems in their curriculum. Expert systems can be used to design teaching tools. Finally, expert systems provide the opportunity for educators to lead industry by becoming the knowledge engineers of their field.

Sales Force Technology for the Hospitality Industry

2012 ◽  
pp. 136-150
Author(s):  
Ruth Rios-Morales ◽  
John C. Crotts
Keyword(s):  
Hospitality Industry ◽  
Sales Force ◽  
Sales Professionals ◽  
Sales Force Automation ◽  
Meeting Planners ◽  
Realistic View ◽  
Hospitality Educators

Advancements in Sales Force Automation (SFA) is rapidly changing the landscape in how meeting planners and hotel sales professionals do business with one another. This chapter highlights where those changes are occuring, why they are occuring, and what they mean to both buyers and sellers. The intent of this overview is to inform hotel owners and investors who are considering such an investment as to the benefits that can potentially be derived from SFA. Furthermore, our intent is to provide hospitality educators insights as to how SFA is changing the workplace of both meeting planners and hotel sales professionals so they can provide their students a realistic view of the software aids they may need to master to be successful in their careers.

Putting Artificial Intelligence And Expert Systems To Work for The Hospitality Industry

1988 ◽  
Vol 12 (2) ◽  
pp. 491-491 ◽  
Author(s):  
Behshld Farsad
Keyword(s):  
Artificial Intelligence ◽  
Expert Systems ◽  
Hospitality Industry ◽  
Shift Scheduling ◽  
Budget Analysis ◽  
Language Communication ◽  
Thinking Processes ◽  
Natural Language Communication ◽  
Departmental Budget ◽  
And Robotics

Artificial intelligence (AI) has existed formally as a field of science and technology for over thirty years. 109634808801200264Nevertheless, it has no precise definition due to it's diversity. Over the years Al has developed into three principal branches: expert systems, natural language communication, and robotics. Expert systems (ES) among the three branches is currently attracting much attention and is of most interest to many professionals as well as organizations. However, the development of expert systems—the computer programs that emulate the thinking processes of human brain in solving problems—is very complex and extremely costly. Although the current applications of ES are mainly is space exploration, it should be noted that some of the greatest opportunities for expert systems in the hospitality industry lie in small, routine, everyday tasks like departmental budget analysis, shift scheduling, credit verification, and room assignment.

scholarly journals Expert Systems In A Commercial Environment

2011 ◽  
Vol 3 (3) ◽  
pp. 97
Author(s):  
Vivek Shah
Keyword(s):  
Artificial Intelligence ◽  
Decision Support ◽  
Expert System ◽  
Expert Systems ◽  
Emerging Technology ◽  
Business Applications ◽  
Commercial Environment

One of the current terms in decision support methodologies is Artificial Intelligence (AI). The search for AI, particularly in potential business applications, targets techniques which collectively results in expert systems. The purpose of this article is to identify an expert system and explain how this rapidly emerging technology can be used in a commercial environment.

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