scholarly journals Tackling wicked problems in strategic management with systems thinking

2021 ◽  
pp. 147612702110386
Author(s):  
Sylvia Grewatsch ◽  
Steve Kennedy ◽  
Pratima (Tima) Bansal

Strategy scholars are increasingly attempting to tackle complex global social and environmental issues (i.e. wicked problems); yet, many strategy scholars approach these wicked problems in the same way they approach business problems—by building causal models that seek to optimize some form of organizational success. Strategy scholars seek to reduce complexity, focusing on the significant variables that explain the salient outcomes. This approach to wicked problems, ironically, divorces firms from the very social-ecological context that makes the problem “wicked.” In this essay, we argue that strategy research into wicked problems can benefit from systems thinking, which deviates radically from the reductionist approach to analysis taken by many strategy scholars. We review some of the basic tenets of systems thinking and describe their differences from reductionist thinking. Furthermore, we ask strategy scholars to widen their theoretical lens by (1) investigating co-evolutionary dynamics rather than focusing primarily on static models, (2) advancing processual insights rather than favoring causal identification, and (3) recognizing tipping points and transformative change rather than assuming linear monotonic changes.

2021 ◽  
Vol 13 (4) ◽  
pp. 2329
Author(s):  
Sabrina Dressel ◽  
Annelie Sjölander-Lindqvist ◽  
Maria Johansson ◽  
Göran Ericsson ◽  
Camilla Sandström

Collaborative governance approaches have been suggested as strategies to handle wicked environmental problems. Evaluations have found promising examples of effective natural resource governance, but also highlighted the importance of social-ecological context and institutional design. The aim of this study was to identify factors that contribute to the achievement of social and ecological sustainability within Swedish moose (Alces alces) management. In 2012, a multi-level collaborative governance regime was implemented to decrease conflicts among stakeholders. We carried out semi-structured interviews with six ‘good examples’ (i.e., Moose Management Groups that showed positive social and ecological outcomes). We found that ‘good examples’ collectively identified existing knowledge gaps and management challenges and used their discretionary power to develop procedural arrangements that are adapted to the social-ecological context, their theory of change, and attributes of local actors. This contributed to the creation of bridging social capital and principled engagement across governance levels. Thus, our results indicate the existence of higher-order social learning as well as a positive feedback from within-level collaboration dynamics to between-level collaboration. Furthermore, our study illustrates the importance of institutional flexibility to utilize the existing knowledge across stakeholder groups and to allow for adaptations based on the social learning process.


2019 ◽  
Vol 29 ◽  
Author(s):  
Eric D. Caine

Abstract National suicide prevention programmes that have been successful in reducing rates or keeping them low have been intentional, with collective alignment of local, regional and national priorities. Prevention efforts must begin well before individuals become suicidal, complementing readily available clinical services that address the needs of acutely distressed persons. These efforts, which focus on the antecedent risks and vulnerabilities of key populations, have the potential to diminish premature mortality from multiple causes, even as reducing suicide is the outcome of primary interest. In this commentary, I consider four key challenges that must be confronted in order to develop effective, broadly reaching systemic strategies that, at once, can be adapted locally while being implemented nationally – challenges that are framed in a social–ecological context. They involve defining the scope of the problem, meeting essential data needs, developing and modelling measurable implementation strategies and building prevention efforts based on shared culture and values.


2017 ◽  
Vol 7 (1) ◽  
pp. 51-73 ◽  
Author(s):  
Ann-Marie Kennedy ◽  
Sommer Kapitan ◽  
Neha Bajaj ◽  
Angelina Bakonyi ◽  
Sean Sands

Purpose This paper aims to use systems thinking, systems theory and Camillus’ framework for responding to wicked problems to provide social marketers with a theoretically based framework for approaching strategy formation for wicked problems. The paper treats fast fashion as an illustrative case and takes a step back from implementation to provide a framework for analysing and gaining understanding of wicked problem system structure for social marketers to then plan more effective interventions. The proposed approach is intended as a theory-based tool for social marketing practitioners to uncover system structure and analyse the wicked problems they face. Design/methodology/approach Following Layton, this work provides theoretically based guidelines for analysing the black box of how to develop and refine strategy as first proposed in Camillus’ (2008) framework for responding to wicked issues. Findings The prescription thus developed for approaching wicked problems’ system structure revolves around identifying the individuals, groups or entities that make up the system involved in the wicked problem, and then determining which social mechanisms most clearly drive each entity and which outcomes motivate these social mechanisms, before determining which role the entities play as either incumbent, challenger or governance and which social narratives drive each role’s participation in the wicked problem. Originality/value This paper shows that using systems thinking can help social marketers to gain big picture thinking and develop strategy for responding to complex issues, while considering the consequences of interventions.


2020 ◽  
Vol 117 (5) ◽  
pp. 2717-2722 ◽  
Author(s):  
Romina Martin ◽  
Maja Schlüter ◽  
Thorsten Blenckner

Regime shift modeling and management generally focus on tipping points, early warning indicators, and the prevention of abrupt shifts to undesirable states. Few studies assess the potential for restoring a deteriorating ecosystem that is on a transition pathway toward an undesirable state. During the transition, feedbacks that stabilize the new regime are still weak, providing an opportunity to reverse the ongoing shift. Here, we present a social-ecological model that explores both how transient social processes affect ecological dynamics in the vicinity of a tipping point to reinforce the desired state and how social mechanisms of policy implementation affect restoration time. We simulate transitions of a lake, policy making, and behavioral change by lake polluters to study the time lags that emerge as a response to the transient, deteriorating lake state. We found that restoration time is most sensitive to the timing of policy making, but that the transient dynamics of the social processes determined outcomes in nontrivial ways. Social pressure to adopt costly technology, in our case on-site sewage treatment, was up to a degree capable of compensating for delays in municipal policy making. Our analysis of interacting social and ecological time lags in the transient phase of a shallow lake highlights opportunities for restoration that a stable state analysis would miss. We discuss management perspectives for navigating critical feedbacks in a transitioning social-ecological system. The understanding of transient dynamics and the interaction with social time lags can be more relevant than solely stable states and tipping points.


BioScience ◽  
2019 ◽  
Vol 69 (5) ◽  
pp. 335-347 ◽  
Author(s):  
Johanna Yletyinen ◽  
Philip Brown ◽  
Roger Pech ◽  
Dave Hodges ◽  
Philip E Hulme ◽  
...  

2021 ◽  
Vol 4 ◽  
Author(s):  
Robin S. Reid ◽  
María E. Fernández-Giménez ◽  
Hailey Wilmer ◽  
Tomas Pickering ◽  
Karim-Aly S. Kassam ◽  
...  

Pastoralists and researchers (and others) are finding new ways of working together worldwide, attempting to sustain pastoral livelihoods and rangelands in the face of rapid and profound changes driven by globalization, growing consumption, land-use change, and climate change. They are doing this partly because of a greater need to address increasing complex or “wicked” problems, but also because local pastoral voices (and sometimes science) still have little impact on decision-making in the governmental and private sectors. We describe here, using six worldwide cases, how collaborative rangelands partnerships are transforming how we learn about rangelands and pastoralists, whose knowledge gets considered, how science can support societal action, and even our fundamental model of how science gets done. Over the long-term, collaborative partnerships are transforming social-ecological systems by implementing processes like building collaborative relationships, co-production/co-generation of knowledge, integration of knowledges, social learning, capacity building, networking and implementing action. These processes are changing mental models and paradigms, creating strong and effective leaders, changing power relations, providing more robust understanding of rangeland systems, reducing polarization and supporting the implementation of new practices and policies. Collaborative partnerships have recurring challenges and much work is yet to be done. These challenges rest on the enduring complexity of social-ecological problems in rangelands. At a practical level, partnerships struggle with listening, amplifying and partnering with diverse (and sometimes marginalized) voices, the time commitment needed to make partnerships work, the bias and naivete of scientists, the recognition that partnerships can promote negative transformations, management of power relations within the partnership, and the need to attribute impacts to partnership activities. We think that the future of this work will have more focus on systems transformations, morals and ethics, intangible and long-term impacts, critical self-assessment, paradigm shifts and mental models, and power. Overall, we conclude that these partnerships are transformative in unexpected and sometimes intangible ways. Key transformations include changing mental models and building the next generation of transformative leaders. Just as important is serendipity, where participants in partnerships take advantage of new windows of opportunity to change policy or create new governance institutions. We also conclude that collaborative partnerships are changing how we do science, creating new and transformative ways that science and society interact that could be called “transformative science with society.”


2020 ◽  
Vol 26 (2) ◽  
pp. 146-166 ◽  
Author(s):  
Tina Flaherty ◽  
Christine Domegan ◽  
Sinead Duane ◽  
Dmitry Brychkov ◽  
Mihir Anand

Background: The adoption of systems thinking within social marketing is illustrated by the emerging literature relating to systems social marketing and macro-social marketing. Systems social marketing and macro-social marketing signal a shift from singular level behavior change toward a more holistic, multilevel change mode of operandi for complex and wicked problems. In recognition of this broadening perspective, Truong et al. took the first steps to describe the relationship between systems thinking and social marketing through a critical appraisal. However, their analysis stopped short of defining systems social marketing and macro-social marketing, examining how the concepts have been applied, and the impact this has on our change methodologies. Focus: This article is related to research and evaluation of the social marketing field. Research Question: This study aims to (a) examine the causality looseness surrounding the descriptions of systems social marketing and macro-social marketing, (b) conceptualize systems social marketing and macro-social marketing, and (c) develop a taxonomy for classifying and interpreting the systems-based social marketing–related literature. Methods: Following best practice protocols, a systematic review was conducted to identify systems social marketing and macro-social marketing literature and interventions published prior to March 2020. Five databases were searched using a combination of relevant search terms. Results: Sixteen thousand and forty-seven title and abstracts were screened, resulting in 45 articles being reviewed, 8 of which were interventions. Analysis of the findings indicated both systems social marketing and macro-social marketing use nonlinear causality and seeks to understand the structural and behavioral dynamics in a system to leverage change. Moreover, the findings suggest that systems social marketing focuses on evolutionary dynamics and a “whole system in the room” approach, pursuing top-down, bottom-up iterative processes with macro-social marketing pursuing institutional dynamics and “inside the system” top-down processes. Importance to Social Marketing Field: This article is one of the first efforts to examine the inner anatomy of systems social marketing and macro-social marketing for causality and definitional clarity. In drawing a distinction between the two orientations, social marketers can begin to understand in what contexts and settings these perspectives are most applicable. Recommendations: The taxonomy and search strategy can be adopted in other reviews as they offer a rich and diverse basis for further conceptual analysis of systems-based social marketing–related literature. Limitation: Community-based prevention marketing, community-based social marketing, and community-led assets-based social marketing articles were excluded from this review. Hence, further research could include these approaches and uncover their features, analogies, and differences versus systems social marketing and macro-social marketing.


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