scholarly journals “Planned Benefits” Can Be Misleading in Digital Transformation Projects: Insights From a Case Study of Human Resource Information Systems Implementation in Healthcare

SAGE Open ◽  
2020 ◽  
Vol 10 (2) ◽  
pp. 215824402093388
Author(s):  
Aizhan Tursunbayeva ◽  
Raluca Bunduchi ◽  
Claudia Pagliari
Keyword(s):  
Information Systems ◽  
Process Analysis ◽  
Resource Information ◽  
Systems Implementation ◽  
Implementation Program ◽  
Human Resources Information Systems ◽  
Information Systems Implementation ◽  
Potential Benefits ◽  
User Groups

Human Resources Information Systems (HRIS) are being implemented in many organizations but, like other technology projects, translating their potential benefits into meaningful improvements can be challenging. So-called “planned benefits” approaches are designed to aid this translation, but little is known about their success in HRIS projects. This study examined how a planned benefits approach was manifested in a national-scale HRIS implementation program. The results point to the importance of reviewing the benefits plan at regular intervals, to ensure the project can adapt to changing circumstances, and considering benefits at the level of individual modules and user groups, as well as for the organization as a whole. Adequate data preparation, training, effective communication, and process analysis were identified as key actions necessary for successful HRIS implementation and benefit realization.

Studying Human Resource Information Systems Implementation using Adaptive Structuration Theory

2011 ◽  
pp. 1715-1729
Author(s):  
Huub Ruël
Keyword(s):  
Information Systems ◽  
Human Resource ◽  
Structuration Theory ◽  
End Users ◽  
Adaptive Structuration Theory ◽  
Resource Information ◽  
Systems Implementation ◽  
Adaptive Structuration ◽  
Information Systems Implementation

Research on Human Resource Information Systems (HRIS) implementation lacks theoretical depth and richness. For that reason this paper applies a theory to HRIS implementation developed by Gerardine DeSanctis and Marshal Scott Poole originally for studying information systems implementation, namely Adaptive Structuration Theory (AST). AST is based on Structuration Theory, a theory from sociology, and assumes that information systems and organizations are fundamentally interrelated. They influence each other mutually. In this paper concepts from AST are applied to a HRIS implementation at Dow Chemicals. The case shows how a HRIS’ philosophy through appropriation by end-users is being realized in HRIS outcomes.

Human Resources Information Systems Implementation and Influences in Higher Education

2022 ◽  
pp. 1314-1336
Author(s):  
Ashkan Davarpanah ◽  
Norshidah Mohamed
Keyword(s):  
Higher Education ◽  
Information Systems ◽  
Human Resource ◽  
User Satisfaction ◽  
Information Quality ◽  
Education Institution ◽  
Resource Information ◽  
Systems Implementation ◽  
Information Systems Implementation ◽  
Structural Assurance

The research seeks to develop and test a theoretical model to explain the implementation and influences of human resource information systems (HRIS's) for a Malaysian higher education institution. Data was gathered from 103 respondents in the institution using a survey questionnaire. Results show that system factor, through information quality, and institution-based trust, through situational normality and structural assurance, contribute to user satisfaction. User satisfaction and situational normality predict user-perceived HRIS benefits. Findings aid researchers and practitioners in human resource function when explaining user-perceived benefits and satisfaction with HRIS implementation. The research advances understanding of the role of HRIS in supporting human capital performance and enhancing productivity.

Implementing clinical information systems: a multiple-case study within a US hospital

2002 ◽  
Vol 15 (2) ◽  
pp. 71-92 ◽  
Author(s):  
Guy Paré
Keyword(s):  
Health Care ◽  
Information Systems ◽  
Tertiary Care ◽  
Implementation Process ◽  
Clinical Information ◽  
Clinical Information Systems ◽  
Dynamic Nature ◽  
Systems Implementation ◽  
Information Systems Implementation

The rapid movement of information technologies into health care organizations has raised managerial concern regarding the capability of today's institutions to satisfactorily manage their introduction. Indeed, several health care institutions have consumed huge amounts of money and frustrated countless people in wasted information systems implementation efforts. Unfortunately, there are no easy answers as to why so many health informatics projects are not more successful. The aim of this study is to provide a deeper understanding of clinical information systems implementation. The research reported in this paper focuses on building a theory of the dynamic nature of the implementation process, that is, the how and why of what happened. The general approach taken was inspired by the work of Eisenhardt (1989) on building theories from case study research. We examined the implementation process, use and consequences of three distinct clinical information systems at a large tertiary care teaching hospital. A series of four research propositions reflecting the dynamic nature of the implementation process are offered as each of the three cases are analyzed. Findings add a number of new perspectives and empirical insights to the existing body of knowledge in the fields of IT implementation and medical informatics.

Studying Human Resource Information Systems Implementation using Adaptive Structuration Theory

2009 ◽  
pp. 171-185
Author(s):  
Huub Ruël
Keyword(s):  
Information Systems ◽  
Human Resource ◽  
Structuration Theory ◽  
End Users ◽  
Adaptive Structuration Theory ◽  
Resource Information ◽  
Systems Implementation ◽  
Adaptive Structuration ◽  
Information Systems Implementation

Research on Human Resource Information Systems (HRIS) implementation lacks theoretical depth and richness. For that reason this paper applies a theory to HRIS implementation developed by Gerardine DeSanctis and Marshal Scott Poole originally for studying information systems implementation, namely Adaptive Structuration Theory (AST). AST is based on Structuration Theory, a theory from sociology, and assumes that information systems and organizations are fundamentally interrelated. They influence each other mutually. In this paper concepts from AST are applied to a HRIS implementation at Dow Chemicals. The case shows how a HRIS’ philosophy through appropriation by end-users is being realized in HRIS outcomes.

scholarly journals Human Resources Information Systems Implementation and Influences in Higher Education

2020 ◽  
Vol 11 (3) ◽  
pp. 65-84
Author(s):  
Ashkan Davarpanah ◽  
Norshidah Mohamed
Keyword(s):  
Higher Education ◽  
Information Systems ◽  
Human Resource ◽  
User Satisfaction ◽  
Information Quality ◽  
Education Institution ◽  
Resource Information ◽  
Human Resources Information Systems ◽  
Information Systems Implementation ◽  
Structural Assurance

The research seeks to develop and test a theoretical model to explain the implementation and influences of human resource information systems (HRIS's) for a Malaysian higher education institution. Data was gathered from 103 respondents in the institution using a survey questionnaire. Results show that system factor, through information quality, and institution-based trust, through situational normality and structural assurance, contribute to user satisfaction. User satisfaction and situational normality predict user-perceived HRIS benefits. Findings aid researchers and practitioners in human resource function when explaining user-perceived benefits and satisfaction with HRIS implementation. The research advances understanding of the role of HRIS in supporting human capital performance and enhancing productivity.

Sign in / Sign up

Export Citation Format

Share Document