As a critical behavior to improve quality and patient safety in health care: speaking up!

Maintaining health care quality and patient safety standards are essential for providing high quality patient care while ensuring safety to both patient and health care staff. DHMOSH requires all UN medical establishments to comply with HQPS standards which are derived from JCI specication. Our hospital is highest eld medical echelon in the UN. Patient safety and health care quality is not a destination but a continuous journey and this article intends to share the journey of the hospital through challenges faced, undergoing course correction and nally successfully undergoing HQPS assessment during ongoing COVID-19 pandemic.

Download Full-text

Merger of two dispatch centres: does it improve quality and patient safety?

Scandinavian Journal of Trauma Resuscitation and Emergency Medicine ◽

10.1186/s13049-017-0383-z ◽

2017 ◽

Vol 25 (1) ◽

Cited By ~ 2

Author(s):

Alexandre Moser ◽

Annette Mettler ◽

Vincent Fuchs ◽

Walter Hanhart ◽

Claude-François Robert ◽

...

Keyword(s):

Patient Safety ◽

Improve Quality ◽

Quality And Patient Safety

Download Full-text

Speaking up in the perioperative setting

Journal of Perioperative Practice ◽

10.1177/1750458920937947 ◽

2020 ◽

Vol 31 (1-2) ◽

pp. 11-14

Author(s):

Mark Dorrance

Keyword(s):

Health Care ◽

Patient Safety ◽

Health Care Workers ◽

Speaking Up ◽

Care Workers ◽

Speak Up

Patient safety is a key role for all staff who work in the perioperative environment. Being able to raise concerns and have these concerns listened to is a big part of maintaining patient safety. Freedom to Speak Up Guardians were introduced to assist health care workers in raising concerns; however, their access to perioperative areas may be restricted. This article therefore looks to explain the role of Freedom to Speak Up Guardians and how this new role impacts on how concerns should be raised.

Download Full-text

STATE OF HEALTHCARE QUALITY AND PATIENT SAFETY IN PAKISTAN

Pakistan Journal of Public Health ◽

10.32413/pjph.v6i4.3 ◽

2016 ◽

Vol 6 (4) ◽

pp. 1-4

Author(s):

Mairaj Shah ◽

Shagufta Perveen

Keyword(s):

Health Care ◽

Patient Safety ◽

Quality Care ◽

Healthcare Quality ◽

The State ◽

Health Staff ◽

National Healthcare ◽

Policies And Procedures ◽

National Quality ◽

Quality And Patient Safety

Many low and middle income countries have developed their own national accreditation standards and accreditation systems for regulating and improving the quality of healthcare services. Healthcare quality is deï¬ned as the degree to which health services to individuals and populations increases the likelihood of desired health outcomes and are consistent with current professional knowledge. This paper attempts to assess the state of Pakistan's healthcare quality and patient safety in a structured way using Donabedian's model. Some of the key speciï¬c challenges identiï¬ed for Pakistan's healthcare quality initiatives are lack of national healthcare accreditation system and integrated national guidelines, policies and procedures on healthcare quality and patient safety. Lack of national quality care indicators. Absence of an organizational culture that holds people accountable and lack of pre-service and in-service training for health staff in quality care management and leadership with little contextual research on quality care initiatives. Possible ways to improve the state of health care quality in Pakistan may include (i) up gradation and implementation of policies and procedures that regulate quality and patient safety issues in healthcare settings across the country (ii) introduction of a national healthcare accreditation programme across the nation (iii) development of networks and consortia between public and private sectors in Pakistan (iv) capacity building of health care professionals in quality and patient safety (v) Formulation of quality improvement teams at national and provincial level (vi) development of a culture of accountability and ownership (vii) learning from experiences of other countries and implementation quality care tools and locally validated indicators.

Download Full-text