The paper examines the trends and techniques now being adopted by the Australian coal mining industry to improve efficiency and competitiveness in the face of an increasingly difficult international and domestic coal market. Quality Assurance certification to internationally accepted standards has been gained by some operators whilst many more companies are implementing varied forms of Total Quality Control concepts. These concepts now so well established in traditional manufacturing industries, have not previously been associated with the vagaries of the coal industry but are now being pursued by many in an effort to gain or retain a competitive edge. The paper also explains some of the actual processes being undertaken by the mining companies and outlines some of the systems being developed and utilised to undertake preliminary analysis and evaluation of existing and proposed management systems prior to implementing TQC systems.
How Multi-Tasking Job Designs Affect Productivity: Evidence from the Australian Coal Mining Industry
