The sooner disruptive emergent behaviors are detected, the sooner preventive measures can be taken to ensure the resilience of business processes execution. Therefore, organizations need to prepare for emergent behaviors by embedding corrective control mechanisms, which help coordinate organization-wide behavior (and goals) with the behavior of local autonomous entities. Ongoing technological advances, brought by the Industry 4.0 and cyber-physical systems of systems paradigms, can support integration within complex enterprises, such as supply chains. In this paper, we propose a reference enterprise architecture for the detection and monitoring of emergent behaviors in enterprises. We focus on addressing the need for an adequate reaction to disruptions. Based on a systematic review of the literature on the topic of current architectural designs for understanding emergent behaviors, we distill architectural requirements. Our architecture is a hybrid as it combines distributed autonomous business logic (expressed in terms of simple business rules) and some central control mechanisms. We exemplify the instantiation and use of this architecture by means of a proof-of-concept implementation, using a multimodal logistics case study. The obtained results provide a basis for achieving supply chain resilience “by design”, i.e., through the design of coordination mechanisms that are well equipped to absorb and compensate for the effects of emergent disruptive behaviors.
A Design of the Resilient Enterprise: A Reference Architecture for Emergent Behaviors Control
