ABSTRACT
In an oil spill response operation, events generate an “incident personality.” How this personality develops depends greatly upon how control is exercised. This paper considers the crisis management element in an oil spill response and seeks to differentiate between response management and crisis management. Three incidents are briefly used as examples of how a crisis management role was defined and implemented, or not, as the case may be.
The concept of crisis management is introduced. The crisis management team, or manager, will assume a role that allows for flexibility, without direct involvement in response activities. Many major companies already operate, or have plans for, a crisis management team. However, in many instances, shipowners or operators rely on their P&I clubs to step into the role of crisis management, without actively contributing themselves.