Stay or Switch: An Organizational Behavior and Management Science Joint Classroom Exercise

Developing skills in soliciting, receiving, and responding effectively to critical or negative performance feedback is at least as important as delivering feedback well. Organizational Behavior courses, however, focus almost exclusively on teaching students how to deliver feedback. The purpose of this scenario-based classroom exercise is to “turn the table,” that is, focus on the recipient in a feedback conversation and his or her processing of information about performance. Its target audience is instructors teaching undergraduate students in Organizational Behavior, Leadership, or Management Principles courses. The learning objectives emphasize understanding the barriers that get in the way of effectively responding to performance feedback, and learning techniques for overcoming them.

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Teaching Feedback Skills Through Letters to “Dear Obby”

Management Teaching Review ◽

10.1177/2379298118757451 ◽

2018 ◽

Vol 3 (4) ◽

pp. 295-308

Author(s):

Lynn E. Miller

Keyword(s):

Organizational Behavior ◽

Corrective Feedback ◽

Evidence Based ◽

Effective Feedback ◽

Classroom Exercise ◽

Ongoing Relationship

How one communicates concerns about another person’s actions or performance can significantly affect both the extent to which the feedback improves behavior as well as the quality of the ongoing relationship with the feedback recipient. This article reviews evidence-based principles for delivering corrective feedback and describes an engaging classroom exercise designed to help Organizational Behavior students learn about and apply these principles. Students are presented with a set of dilemmas written as letters to a fictitious advice columnist, “Dear Obby” (pronounced “OB”). The letters, describing situations that call for corrective feedback, can be student-generated or provided by the instructor. Teaching tips are included to help instructors use the scenarios to generate discussion about the goals and principles of effective feedback and to give students opportunities to practice feedback skills in role-plays.

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PERILAKU ORGANISASI DAN KEPEMIMPINAN SEBAGAI SEBUAH SISTEM

Adaara: Jurnal Manajemen Pendidikan Islam ◽

10.35673/ajmpi.v6i1.277 ◽

2018 ◽

Vol 6 (1) ◽

pp. 484-497

Author(s):

FITRI Fitri

Keyword(s):

Organizational Behavior ◽

Educational Administration ◽

Management Science ◽

Islamic Education ◽

Educational Institutions ◽

Management Approach ◽

Leadership Management ◽

Interesting Part ◽

Science Approach

Abstract: In the last decade Islamic educational institutions have evolved as an increasingly complex institution that requires a well-ordered organization. The complexity of Islamic educational institutions is particularly evident from the need for management of educational implementation by management approach. That is the need to use management science approach in educational institutions especially Islamic educational institutions to be absolute. So the development of educational administration becomes an interesting part for practitioners and educational experts until now. In educational institutions, the relationships between leadership, management, administration and organization are mutually demanding and have an important role in advancing Islamic education institutions. Therefore, these four components can not be separated in educational institutions. Kata Kunci: Organizational Behavior and Leadership

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