The Leadership Traits: Analysing the Role of Harpreet Singh Bedi in the Film Rocket Singh: Salesman of the Year

This descriptive and analytical paper on leader traits of Harpreet Singh Bedi, protagonist of the film Rocket Singh: Salesman of the Year aims to identify leader traits of Bedi and study its impact on organization, employees and customers. The paper comprises of extensive secondary literature on leaderships traits and critical analysis of the film in order to establish the link between positive leadership, organization and customer satisfaction. A highly motivated and positive leader influence and motivates his team, helps the business to grow, organization to flourish and customers to remain satisfied and loyal.

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Predicting Store Profit and Customer Satisfaction: The Moderating Role of Customer BATNA and Salesperson's Job Attitude

PsycEXTRA Dataset ◽

10.1037/e673512012-023 ◽

2010 ◽

Author(s):

Shu-cheng Chi ◽

Ray Friedman ◽

Huei-Lin Shih

Keyword(s):

Customer Satisfaction ◽

Job Attitude ◽

Moderating Role

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The Effect of Customer Satisfaction Survey Participation on Attitude toward Firm : The Role of Survey Purpose and Relationship Norm

JOURNAL OF KOREAN MARKETING ASSOCIATION ◽

10.15830/kmr.2018.33.1.23 ◽

2018 ◽

Vol 33 (1) ◽

pp. 23-43

Author(s):

Kikyoung Park ◽

Gangseog Ryu

Keyword(s):

Customer Satisfaction ◽

Satisfaction Survey ◽

Survey Participation ◽

Customer Satisfaction Survey

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The role of Constitutional Courts in Transitional Justice: Colombia and South Africa

Criterio Jurídico Garantista ◽

10.26564/21453381.652 ◽

2016 ◽

Vol 9 (15) ◽

Author(s):

Nadiehezka Paola Palencia Tejedor

Keyword(s):

South Africa ◽

Structural Analysis ◽

Transitional Justice ◽

Critical Analysis ◽

Historical Context ◽

Constitutional Courts ◽

Political Background ◽

Similarities And Differences ◽

Peace And Reconciliation

This work focuses on a compared analysis of the South Afri- can decision related to the “peace and reconciliation act” of this country’s Parliament, and the Colombian decision regarding the amendment of the constitution called “The juridical framework for the peace.” Turning to the structure, it is developed in three major topics: 1. It provides a brief of the historical context, political background and an overview of the two decisions.2. It gives a structural analysis of the powers that each Court has and the nature of the constitutional mechanism through which both Courts decided the constitutionality of the said norms 3. It presents a critical analysis on the similarities and differences between the two systems and judgments. It presents some con- clusions.

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