Workplace Spirituality and Employee Job Attitude: Direct Test Effect: An Empirical Check Among Nursing Community

Workplace spirituality is a concept that is gaining traction in the business world. Finding opportunities for self-expression, practicing moral ideals at work, and experiencing sacredness in all aspects of life is what workplace spirituality entails. Nursing is a physically and emotionally taxing career when compared to other occupations, especially given the large amount of physical and emotional labour needed in patient care. The goal of this paper was to synthesise the relationship between workplace spirituality and one of three forms of employee job attitude. The study finding shows that there is a high relationship between spirituality in the workplace and employee job attitude. An integrated environment is necessary for any successful job. This study seems to be of value to researchers and practitioners. Spirituality in the workplace needs to be strengthened by an establishment's HR ethic, which in effect helps to build a positive work atmosphere for the future.

Experience of shame in service failure context among restaurant frontline employees: does industry tenure matter?

Purpose The purpose of this paper is to integrate tenets from the appraisal-based model of self-conscious emotions and the compass of shame theory to examine restaurant frontline employees’ experience of shame following service failures, and how shame influences employees’ job attitude and behaviors. In addition, employees’ industry tenure is identified as an individual factor influencing the impacts of shame in resorting to literature on aging in emotion regulation. Design/methodology/approach Using a survey methodology, 217 restaurant frontline employees and their supervisors in Turkey provided survey data. Partial least squares (PLS) method using SmartPLS 3.3.3 was used for data analysis. Findings The results indicated the maladaptive nature of shame following service failures as a salient self-conscious emotion, as it was negatively related to employee outcomes. Moreover, employees’ industry tenure played a moderating role that influences the impacts of shame on commitment to customer service. Practical implications Managers should attend to frontline employees’ shame experience depending on their industry experience and adopt appropriate emotion intervention (e.g. cognitive reappraisal) or create error management culture to eliminate the negative effects of shame. Originality/value This study advances our understanding of a powerful but understudied emotional experience, shame, in a typical shame-eliciting hospitality work setting (e.g. service failures). Shame has been linked with commitment to customer service and error reporting. In addition, industry tenure has been identified as a boundary condition to help clarify previous inconsistent findings in regard to the adaptive/maladaptive nature of shame.

Moderating effects of decision autonomy and culture novelty on the relationship between expatriate manager leadership styles and host country managers’ job satisfaction: Evidence from the global hotel industry

While the use of expatriate managers to control and manage the foreign subsidiary is well recognized, there is a paucity of literature that considers how expatriate managers’ leadership behaviors affect host country nationals (HCNs). By incorporating leadership contingency perspective into expatriation literature, we examine the boundary conditions of two leadership (planning and consulting) behaviors on HCN managers’ job attitude (i.e., job satisfaction). Specifically, we investigate the moderating effects of decision autonomy and culture novelty of expatriate managers on the aforementioned relationships, using survey data collected from 103 expatriate general managers and 276 HCN managers working in nine American-based multinational hotel chains and found both planning and consulting leadership behaviors to be positively related to HCN managers’ job satisfaction. Decision autonomy and culture novelty acted as boundary conditions of such relationships such that decision autonomy moderated the planning-job satisfaction relationship while culture novelty moderated the consulting-job satisfaction relationship.

The Role of Organizational Politics, its Impact on Employee Job Attitude and Creativity: Exploration and Implications for the Higher Education Institutions

The aim of this study to put a light on basics of organizational politics and its negative and positive effects on the employee work related attitudes, more specifically in education sector. In universities administration and faculty are busy in dirty political games rather to pay more attention towards facilitating students for their educational purposes. In universities politics is considered as a dangerous element as the ultimate victim of this politics will be students. Although some studies claimed that politics could be a positive element in organizational growth and development. But, the negative side is heavier than imagination that needs more consideration. A survey has been conducted through a well-structured questionnaire among 100 respondents as well as teaching and administrative staff from different public universities of Sindh Province. The study concluded some significant work related attitudes and outcomes of politics. The main effects of analysis have also revealed that perceptions of politics have significant its impact on employee job attitude and creativity. Keywords: Organizational Politics, Job Attitude, Creativity, Work Related Attitude, Higher Education.

Workplace Humour and its Impact on Individual, Group Dynamics and Organization: A Review

The study explores the role and impact of humour in organizational context from existing literature. It makes an attempt to gather knowledge and concept pertaining to the construct of workplace humour and its dynamics. The author summarizes types of humour, their definition, use of humour by leaders and its consequences on job attitude and behaviour. Gender differences in interpreting humour and the effect of negative humour have also been examined. The significance and outcome of humour and laughter on individual, group, leadership and organizational level have been described in this study.