Abstract
Performance assessment is a fundamental tool to successfully monitor and manage logistics and transport systems. In the field of Short Sea Shipping (SSS), the performance of the various maritime initiatives should be analyzed to assess the best way to achieve efficiency and guide related policies. This study proposes a quantitative methodology which can serve as a decision-support tool in the preliminary assessment and comparison of alternative SSS networks. The research is executed via a Mediterranean case study that compares a hypothetical Mediterranean ro-ro SSS network developed in the framework of a past Euro-Mediterranean cooperation project with the network of existing ro-ro liner services operating in the area. Performance benchmarking of the two networks is performed using a set of quantitative Key Performance Indicators (KPIs) and applying a factor-cluster analysis to produce homogeneous clusters of services based on the relevant variables while accounting for sample heterogeneity. Quantitative results mostly confirm the overall better performance of the prospective network and demonstrate that using KPIs and factor-cluster analysis to investigate the performance of maritime networks can provide policymakers with a preliminary wealth of knowledge that can help in setting targeted policy for SSS-oriented initiatives.
Development and validation of work permit system performance assessment questionnaire, a case study in an Iranian oil refinery
