scholarly journals Risk Perception Related to Critical Infrastructure

2016 ◽  
Vol 21 (1) ◽  
pp. 1-7
Author(s):  
Dorel Badea ◽  
Crenguţa Macovei ◽  
Olga Maria Cristina Bucoveţchi ◽  
Marian Coman

Abstract Through this article it is brought to attention the essential aspects related to the perceived risks for critical infrastructure, both theoretically and practically, considering perception as an important input in the risk management process. For the practical part, the added value component in the field consists from the results of research based on survey, conducted in a wider framework of determining the level of awareness of the critical infrastructure issue by a pilot sample, consisting of persons with managerial and operational attributions in this sector.

2010 ◽  
Vol 1 (2) ◽  
pp. 37-52
Author(s):  
Magali Dubosson ◽  
Emmanuel Fragnière

The purpose of this paper is to contribute to the theoretical work on service-perceived risk management of knowledge-based services (i.e., intangible and heterogeneous) and experience-based services and to suggest a framework that helps to formalize these risks and the value associated with their management, by arguing that this risk management relies on a sequence of risks (Threat, Event, Ignorance and Damage, called the TEID model) and on three categories of control measures (preventative, detective and protective). By categorizing customer-perceived risks, and by integrating control measures and assurances into their offer, providers can design new and valuable services. Service value-chains involve various providers (implicitly or otherwise) who may engender annoyance and damages as risks are a sequence of events. This paper holds the potential to contribute to extending an understanding and management capacity of customer-perceived risks of knowledge-based services. It brings into play a new framework and new risk management process. It also helps with formalizing and making tangible customer added-value.


2015 ◽  
Vol 24 (3) ◽  
pp. 383-396 ◽  
Author(s):  
Erik Stig Persson ◽  
Lars Nyberg ◽  
Inge Svedung

Purpose – The purpose of this paper is to explore how local early warning systems (EWSs) for floods are established at the municipality level in Sweden. The study also aims to analyse the role of EWSs in a risk management context. The overall purpose of this study is to elucidate how and to what extent the adoption of local EWSs can generate value-added benefits throughout the wider risk management process. Design/methodology/approach – Semi-structured interviews have been conducted with supervisors at each municipality in order to depict how local EWS are established at the municipality level in Sweden. The interviews went through a content analysis with respect to theory on EWS and theory on the risk management process. Findings – The possible effects from an EWS is not only reduced flood losses but also potential spinoff. The possibility of spinoff effects from the system, but also the mitigating effectiveness in case of a flood is largely dependent on the well-being of the organisation and its risk management processes. Originality/value – This study widens the understanding of the value of an EWS and that the organisational culture and state of risk management system has influence on the availability of such value. Identifying the potential added value from EWSs is important from a more general disaster risk reduction perspective, as it helps to further motivate implementation of proactive risk management measures. This knowledge can be of help to others who investigate the possibilities of investing in EWSs.


Author(s):  
Magali Dubosson ◽  
Emmanuel Fragnière

The purpose of this paper is to contribute to the theoretical work on service-perceived risk management of knowledge-based services (i.e., intangible and heterogeneous) and experience-based services and to suggest a framework that helps to formalize these risks and the value associated with their management, by arguing that this risk management relies on a sequence of risks (Threat, Event, Ignorance and Damage, called the TEID model) and on three categories of control measures (preventative, detective and protective). By categorizing customer-perceived risks, and by integrating control measures and assurances into their offer, providers can design new and valuable services. Service value-chains involve various providers (implicitly or otherwise) who may engender annoyance and damages as risks are a sequence of events. This paper holds the potential to contribute to extending an understanding and management capacity of customer-perceived risks of knowledge-based services. It brings into play a new framework and new risk management process. It also helps with formalizing and making tangible customer added-value.


2017 ◽  
Vol 17 (1) ◽  
pp. 68-89 ◽  
Author(s):  
Jennifer Firmenich

Purpose The purpose of this paper is to emphasise on the need for efficient and effective project risk management practices and to support project managers in increasing the cost certainty of projects by proposing a new framework for project risk management. Design/methodology/approach The author adopts a “constructivist” methodology, drawing on practices common in construction management sciences and new institutional economics. Findings The author presents a holistic and customisable project risk management framework that is grounded in both practice and academia. The framework is holistic because, amongst others, all steps of the typical risk management process are addressed. The framework is customisable, because it allows for alternative ways of implementing the project risk management steps depending on the project-specific circumstances. Research limitations/implications The framework does not address the potential unwillingness of the project players to set up a project risk management process, at all. The proposed framework has not yet been tested empirically. Future research will seek to validate the framework. Originality/value The framework is designed to account for the difficult circumstances of a complex construction project. It is intended to support decision makers in customising a practical yet comprehensive project risk management concept to the characteristics of the unique project. Although many other project risk management concepts are designed based on the assumption that actors are perfectly rational and informed, this framework’s design is based on the opposite assumption. The framework is dynamic and should adapt over time.


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