Comparing Short and Long-Memory Charts to Monitor the Traffic Intensity of Single Server Queues

2019 ◽  
Vol 34 (1) ◽  
pp. 9-18
Author(s):  
Marta Santos ◽  
Manuel Cabral Morais ◽  
António Pacheco

Abstract The traffic intensity (ρ) is a vital parameter of queueing systems because it is a measure of the average occupancy of a server. Consequently, it influences their operational performance, namely queue lengths and waiting times. Moreover, since many computer, production and transportation systems are frequently modelled as queueing systems, it is crucial to use control charts to detect changes in ρ. In this paper, we pay particular attention to control charts meant to detect increases in the traffic intensity, namely: a short-memory chart based on the waiting time of the n-th arriving customer; two long-memory charts with more sophisticated control statistics, and the two cumulative sum (CUSUM) charts proposed by Chen and Zhou (2015). We confront the performances of these charts in terms of some run length related performance metrics and under different out-of-control scenarios. Extensive results are provided to give the quality control practitioner a concrete idea about the performance of these charts.

2018 ◽  
Vol 33 (1) ◽  
pp. 1-21 ◽  
Author(s):  
Marta Santos ◽  
Manuel Cabral Morais ◽  
António Pacheco

Abstract This paper describes the application of simple quality control charts to monitor the traffic intensity of single server queues, a still uncommon use of what is arguably the most successful statistical process control tool. These charts play a vital role in the detection of increases in the traffic intensity of single server queueing systems such as the {M/G/1} , {GI/M/1} and {GI/G/1} queues. The corresponding control statistics refer solely to a customer-arrival/departure epoch as opposed to several such epochs, thus they are termed short-memory charts. We compare the RL performance of those charts under three out-of-control scenarios referring to increases in the traffic intensity due to: a decrease in the service rate while the arrival rate remains unchanged; an increase in the arrival rate while the service rate is constant; an increase in the arrival rate accompanied by a proportional decrease in the service rate. These comparisons refer to a broad set of interarrival and service time distributions, namely exponential, Erlang, hyper-exponential, and hypo-exponential. Extensive results and striking illustrations are provided to give the quality control practitioner an idea of how these charts perform in practice.


1985 ◽  
Vol 22 (4) ◽  
pp. 903-911 ◽  
Author(s):  
V. Giorno ◽  
C. Negri ◽  
A. G. Nobile

Single–server–single-queue–FIFO-discipline queueing systems are considered in which at most a finite number of customers N can be present in the system. Service and arrival rates are taken to be dependent upon that state of the system. Interarrival intervals, service intervals, waiting times and busy periods are studied, and the results obtained are used to investigate the features of a special queueing model characterized by parameters (λ (Ν –n), μn). This model retains the qualitative features of the C-model proposed by Conolly [2] and Chan and Conolly [1]. However, quite unlike the latter, it also leads to closed-form expressions for the transient probabilities, the interarrival and service probability density functions and their moments, as well as the effective interarrival and service densities and their moments. Finally, some computational results are given to compare the model discussed in this paper with the C-model.


1984 ◽  
Vol 16 (1) ◽  
pp. 9-9
Author(s):  
David D. W. Yao ◽  
J.A. Buzacott

We consider a family of single-server queueing systems with two priority classes. The system operates under a dynamic priority queue discipline in which the relative priorities of customers increase with their waiting times, and which can be characterized by the urgency number. We investigate the transient as well as the steady-state behavior of the virtual waiting times of the two classes of customer as functions of the urgency number. Stochastic orderings, the joint distribution, and surprising limit results for these processes are obtained for the first time.


2016 ◽  
Vol 30 (3) ◽  
pp. 492-513 ◽  
Author(s):  
Efrat Perel ◽  
Uri Yechiali

We study layered queueing systems comprised two interlacing finite M/M/• type queues, where users of each layer are the servers of the other layer. Examples can be found in file sharing programs, SETI@home project, etc. Let Li denote the number of users in layer i, i=1, 2. We consider the following operating modes: (i) All users present in layer i join forces together to form a single server for the users in layer j (j≠i), with overall service rate μjLi (that changes dynamically as a function of the state of layer i). (ii) Each of the users present in layer i individually acts as a server for the users in layer j, with service rate μj.These operating modes lead to three different models which we analyze by formulating them as finite level-dependent quasi birth-and-death processes. We derive a procedure based on Matrix Analytic methods to derive the steady state probabilities of the two dimensional system state. Numerical examples, including mean queue sizes, mean waiting times, covariances, and loss probabilities, are presented. The models are compared and their differences are discussed.


1977 ◽  
Vol 9 (1) ◽  
pp. 125-140 ◽  
Author(s):  
B. W. Conolly ◽  
J. Chan

The systems considered are single-server, though the theory has wider application to models of adaptive queueing systems. Arrival and service mechanisms are governed by state (n)-dependent mean arrival and service rates λn and µn. It is assumed that the choice of λn and µn leads to a stable regime. Formulae are sought that provide easy means of computing statistics of effectiveness of systems. A measure of traffic intensity is first defined in terms of ‘effective’ service time and inter-arrival intervals. It is shown that the latter have a renewal type connection with appropriately defined mean effective arrival and service rates λ∗ and µ∗ and that in consequence the ratio λ∗/µ∗ is the traffic intensity, equal moreover to where is the stable probability of an empty system, consistent with other systems. It is also shown that for first come, first served discipline the equivalent of Little's formula holds, where and are the mean waiting time of an arrival and mean system size at an arbitrary epoch. In addition it appears that stable regime output intervals are statistically identical with effective inter-arrival intervals. Symmetrical moment formulae of arbitrary order are derived algebraically for effective inter-arrival and service intervals, for waiting time, for busy period and for output.


1985 ◽  
Vol 22 (04) ◽  
pp. 903-911 ◽  
Author(s):  
V. Giorno ◽  
C. Negri ◽  
A. G. Nobile

Single–server–single-queue–FIFO-discipline queueing systems are considered in which at most a finite number of customers N can be present in the system. Service and arrival rates are taken to be dependent upon that state of the system. Interarrival intervals, service intervals, waiting times and busy periods are studied, and the results obtained are used to investigate the features of a special queueing model characterized by parameters (λ (Ν –n), μn). This model retains the qualitative features of the C-model proposed by Conolly [2] and Chan and Conolly [1]. However, quite unlike the latter, it also leads to closed-form expressions for the transient probabilities, the interarrival and service probability density functions and their moments, as well as the effective interarrival and service densities and their moments. Finally, some computational results are given to compare the model discussed in this paper with the C-model.


1971 ◽  
Vol 12 (1) ◽  
pp. 35-46 ◽  
Author(s):  
A. G. Pakes

Until recently there has been little systematic work on the second-order properties of queueing processes. The aim of this paper is to study systematically the second-order properties of the queue length processes embedded at departure epochs in the M/G/1 and bulk service M/G/1 queues, and at arrival epochs in the GI/M/1 queue. In the latter case our results extend those of Daley [7], while in the ordinary M/G/1 queue our work parallels Daley's [6] discussion of waiting times in the same system. In the final section we briefly discuss two discrete time queueing systems.


1984 ◽  
Vol 21 (4) ◽  
pp. 887-900 ◽  
Author(s):  
D. J. Daley ◽  
T. Rolski

It is shown that the stationary waiting time random variables W′, W″ of two M/G/l queueing systems for which the corresponding service time random variables satisfy E(S′−x)+ ≦ E(S″−x)+ (all x >0), are stochastically ordered as W′≦dW″. The weaker conclusion, that E(W′−x)+ ≦ E(W″−x)+ (all x > 0), is shown to hold in GI/M/k systems when the interarrival time random variables satisfy E(x−T′)+ ≦ E(x−T″)+ (all x). A sufficient condition for wk≡EW in GI/D/k to be monotonic in k for a sequence of k-server queues with the same relative traffic intensity is given. Evidence indicating or refuting possible strengthenings of some of the results is indicated.


1984 ◽  
Vol 16 (1) ◽  
pp. 9-9
Author(s):  
P. K. Reeser

We consider a family of single-server queueing systems with two priority classes. The system operates under a dynamic priority queue discipline in which the relative priorities of customers increase with their waiting times, and which can be characterized by the urgency number. We investigate the transient as well as the steady-state behavior of the virtual waiting times of the two classes of customer as functions of the urgency number. Stochastic orderings, the joint distribution, and surprising limit results for these processes are obtained for the first time.


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