scholarly journals IMPROVING INSTITUTIONAL SERVICES THROUGH UNIVERSITY ERP: A STUDY OF THE ACADEMIC PLANNING MODULE DEVELOPMENT AT SEEU

SEEU Review ◽  
2017 ◽  
Vol 12 (2) ◽  
pp. 62-81
Author(s):  
Blerta Abazi Chaushi ◽  
Zamir Dika ◽  
Agron Chaushi

Abstract Enterprise Resource Planning (ERP) systems are used by universities to handle the academic services and business processes while providing enhanced experience and services to students. This study begins with a background review of ERPs in higher education institutions, the impact on the business processes through optimization and the importance of critical success factors for easier implementation. Secondly, Academic Planning, a core part of the student module of ERPs for higher education, is analyzed in this paper from the prism of data integration, business process workflow, and process optimization. The issues that arise with development of a module are addressed through a case study at SEE-University. The data and business process workflows are based on an actual study by real implementation at this institution. The findings from this study will serve other universities who are in the process of implementation of an ERP to ease their development process and improve the efficiency of the services provided. Main contribution of this study is that it reduces the gap in literature and practice for issues and solutions that arise with the development of a new system, especially in higher education institutions, which in turn are very scarce in nature.

2021 ◽  
Vol 12 (1) ◽  
pp. 33-43
Author(s):  
Mahaning Indrawaty Wijaya ◽  
Suzanna - ◽  
Diana Utomo

The current low success level of Enterprise Resource Planning (ERP) implementation stimulates the rise of research to find the critical success factor of it. One of the challenges of ERP implementation is to find a ‘fit’ between business and system requirements. It is claimed that standardizing business processes to follow the ERP system will positively impact organizations to follow the best practice process. However, there is another challenge that organization should not reengineer their business process to fit the ERP system, but rather modify or customize the ERP system to match their business process. This belief argues that standardizing business processes is not the right solution that applies to every organization since it can degrade an organization’s competitive advantages. Based on the background, the research aimed to construct a comprehensive review to succeed in implementing an ERP system, particularly on ERP modification, using a systematic literature review method. It was done by collecting and analyzing scientific publications related to ERP critical success factors with special attention to system modification. The literature review results in a comprehensive explanation of ERP modification. It includes elaborating on different types of misfit and customization to cultivate the understanding of ERP modification, a flowchart to analyze misfit to help the organization to evaluate modification requests, and critical success factors of modified ERP implementation.


Organizacija ◽  
2010 ◽  
Vol 43 (4) ◽  
pp. 186-196 ◽  
Author(s):  
Franc Ravnikar

The Impact of Managers on Successful ERP ImplementationLately, Enterprise Resource Planning (ERP) has been implemented in public organizations and organizations without competition in the marketplace. It is the ERP system that is almost as badly needed for the competitiveness and success of those organizations in the marketplace. The main reason lies in the fact that operating costs have to be reduced and the optimization of business processes is an option which nowadays is normally implemented together with new ERP. The success rate of ERP implementation remains very low with up to a 90% failure rate, as it is quoted in a lot of researches. Critical success factors (CSF) which influence successful ERP implementation are identical in all organizations. The main goal of this research is to find out the managers' impact on the critical success factors and thus their impact on the successful ERP implementation. Top management support is the most important critical success factor for successful ERP implementation, regardless of the fact whether the organization is on the market or not.


2018 ◽  
Vol 54 (3A) ◽  
pp. 74
Author(s):  
Nguyen Thi Phi Loan

Enterprise Resource Planning (ERP) solution has been implemented in many companies. Its implementation in higher education institutions is still limited. In this study, an implementation of ERP in higher education institutions is presented. The implementation is performed at the faculty of Information technology based on the Odoo platform which is an open source ERP system. The analysis is performed based on the critical success factors.


2011 ◽  
pp. 758-765
Author(s):  
Leopoldo E. Colmenares ◽  
Jim O. Otieno

An enterprise resource planning (ERP) system is an integrated set of programs that provides support for core organizational activities, such as manufacturing and logistics, finance and accounting, sales and marketing, and human resources. An ERP system helps the different parts of an organization share data and knowledge, reduce costs, and improve management of business processes. In spite of their benefits, many ERP systems fail (Stratman & Roth, 1999). Implementing an ERP system is a major undertaking. About 90% of ERP implementations are late or over budget (Martin, 1998), and the success rate of ERP systems implementation is only about 33% (Zhang et al., 2003).


Author(s):  
Leopoldo E. Colmenares ◽  
Jim O. Otieno

An enterprise resource planning (ERP) system is an integrated set of programs that provides support for core organizational activities, such as manufacturing and logistics, finance and accounting, sales and marketing, and human resources. An ERP system helps the different parts of an organization share data and knowledge, reduce costs, and improve management of business processes. In spite of their benefits, many ERP systems fail (Stratman & Roth, 1999). Implementing an ERP system is a major undertaking. About 90% of ERP implementations are late or over budget (Martin, 1998), and the success rate of ERP systems implementation is only about 33% (Zhang et al., 2003).


2019 ◽  
Vol 8 (2) ◽  
pp. 1144-1149

This paper is aimed at reviewing present state of the art (1998-March 2019) on the impact of Enterprise Resource Planning (ERP) implementation in Small and Medium Enterprises (SMEs). It includes critical success factors and critical failure factors.The technique depends on writing survey for optional information gathering. It characterizes the expressions that are utilized to get explore papers from databases and advanced studies on the ERP implementation in SMEs. It additionally incorporates the consideration and prohibition criteria to improve nature of papers. At that point methodical audit is made on the accessible papers to research the effect of ERP usage in SMEs.Critical factors are identified for success and failure of ERP implementations and actual impact of the same on SMEs (add actual success and failure factors here besides impact). The research found in this paper has limitations in terms of the period of which research papers have been reviewed. An implicit limitation is that it does not consider an empirical study except focusing on the state of the art found in the research area. However, its insights will have potential benefits and the directions for future work helps in further scope of the research. This paper contributes to the research on the impact of ERP implementation on SMEs either positively or negatively. It discovers critical success factors, critical failure factors and impact through secondary data collection method. The insights will help SMEs and stakeholders of SMEs and ERP service providers to know the reasons for failure or success and take necessary course of action.


2021 ◽  
Vol 4 (1) ◽  
pp. 54
Author(s):  
Adjeng Kartika Rizkiana ◽  
Hamzah Ritchi ◽  
Zaldy Adrianto

One of the technologies that can optimize the data management system in Higher Education is the Enterprise Resource Planning (ERP) information system. However, in its implementation, failures often occur. This research was conducted to formulate the key factors for the successful implementation of ERP systems in universities. The research method used is descriptive qualitative through case studies on 4 campuses in West Java. The 20 key factors taken are the result of iterations of 32 works of literature in the 2016-2019 timeframe. The results of the study provide an overview of the key success factors that have emerged at each college and university.


2020 ◽  
pp. 985-1005
Author(s):  
Kijpokin Kasemsap

This chapter explains the overview of Electronic Procurement (e-procurement); the critical success factors and implementation of e-procurement systems; the barriers to e-procurement implementation; the perspectives on electronic public procurement; the Interpretive Structural Modeling (ISM), Structural Equation Modeling (SEM), and e-procurement; the prospect of Green Public Procurement (GPP); the importance of Public Procurement for Innovation (PPI); and the intermediation of PPI. E-procurement, GPP, and PPI expand the aspects of enterprise resource planning systems, sustainability, and innovation, allowing the automation of internal business processes and providing the procurement-related platforms that support automation at a global level. The benefits of e-procurement, GPP, and PPI include reduced transaction time, increased productivity, improved standardization, enhanced sustainability, and simplified global procurement.


Author(s):  
Jens Laurits Nielsen

This chapter involves an investigation into critical success factors (CSFs) for implementing an enterprise resource planning (ERP) system into an Australian university. Existing ERP research has neglected the higher education sector (HES) worldwide and in Australia, even though a majority of Australian universities have implemented an ERP solution. Findings from the case study found that interviewees discussed 22 of the 29 factors identified from contemporary literature. Additionally, four new factors are identified, namely, competitive edge, service for students, knowledge management, and system ownership.


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