A knowledge representation model for knowledge management systems

This study investigates the contribution of collaborative tagging to the design of user-driven vocabularies in knowledge management systems (KMS). Three metrics, tag growth, tag reuse, and tag discrimination, were used to examine the evolution of the tagging vocabulary of the knowledge management community of interest in CiteULike over a three-year period. Results indicate a steady decrease in the number of unique tags over the four years, suggesting an increasing stability in the community vocabulary over time and the establishment of domain-specific vocabulary. Members reused each others' tags over time and exhibited increasingly collaborative tagging behaviour. Tag discrimination was high, with 4.11 distinct articles per tag. The stable and discriminatory nature of the community's tags suggests that collaborative tagging may serve as a useful resource for vocabulary choice or maintenance by KMS managers.

Download Full-text

Social Influence and Knowledge Management Systems Use: Evidence from Panel Data

MIS Quarterly ◽

10.25300/misq/2013/37.1.13 ◽

2013 ◽

Vol 37 (1) ◽

pp. 299-313 ◽

Cited By ~ 62

Author(s):

Yinglei Wang ◽

◽

Darren B. Meister ◽

Peter H. Gray ◽

◽

...

Keyword(s):

Knowledge Management ◽

Panel Data ◽

Social Influence ◽

Management Systems ◽

Knowledge Management Systems

Download Full-text

Utilizing a systematic literature review to develop an integrated framework for information and knowledge management systems

VINE Journal of Information and Knowledge Management Systems ◽

10.1108/vjikms-03-2017-0011 ◽

2017 ◽

Vol 47 (2) ◽

pp. 250-264 ◽

Cited By ~ 7

Author(s):

Chulatep Senivongse ◽

Alex Bennet ◽

Stefania Mariano

Keyword(s):

Knowledge Management ◽

Literature Review ◽

Systematic Literature Review ◽

Value Added ◽

Specific Area ◽

Management Systems ◽

Knowledge Management Systems ◽

Content Type ◽

Integrated Framework ◽

Information And Knowledge Management

Purpose The purpose of this paper is to demonstrate the value of using a systematic literature review to develop an integrated framework for information and knowledge management systems. Design/methodology/approach First, the systematic literature review method is introduced, differentiating it from traditional literature reviews in terms of value-added and limitations. Second, this methodology is used in a research application focused on absorptive capacity internal capabilities with regard to the processes of acquisition, assimilation, transformation and exploitation. Third, an integrated framework for information and knowledge management systems is developed from this application. Findings The systematic literature review approach provides a rigor that can assist in reducing researcher bias while simultaneously enabling the definition of a precise scope of review, with a clear explanation of selection criteria with the objective to find and review all the studies that are relevant to the search definitions. As a research method, it effectively supports a qualitative, quantitative or mixed methodology. Research limitations/implications This methodology was applied to one specific area of research. Specific limitations include the availability of articles in subscribed databases and the analytical capabilities of the tools used for text mining and analytics. Originality/value This paper demonstrates the usefulness of the systematic literature review methodology in developing an integrated framework for analysis.

Download Full-text

Use of Knowledge Management Systems and the Impact on the Acquisition of Explicit Knowledge

Journal of Information Systems ◽

10.2308/jis.2008.22.2.77 ◽

2008 ◽

Vol 22 (2) ◽

pp. 77-101 ◽

Cited By ~ 36

Author(s):

Holli McCall ◽

Vicky Arnold ◽

Steve G. Sutton

Keyword(s):

Knowledge Management ◽

Problem Solving ◽

Knowledge Acquisition ◽

Reference Materials ◽

Explicit Knowledge ◽

Experimental Methodology ◽

Management Systems ◽

Knowledge Management Systems ◽

Use Of Knowledge ◽

The Impact

ABSTRACT: In an era where knowledge is increasingly seen as an organization's most valuable asset, many firms have implemented knowledge-management systems (KMS) in an effort to capture, store, and disseminate knowledge across the firm. Concerns have been raised, however, about the potential dependency of users on KMS and the related potential for decreases in knowledge acquisition and expertise development (Cole 1998; Alavi and Leidner 2001b; O'Leary 2002a). The purpose of this study, which is exploratory in nature, is to investigate whether using KMS embedded with explicit knowledge impacts novice decision makers' judgment performance and knowledge acquisition differently than using traditional reference materials (e.g., manuals, textbooks) to research and solve a problem. An experimental methodology is used to study the relative performance and explicit knowledge acquisition of 188 participants partitioned into two groups using either a KMS or traditional reference materials in problem solving. The study finds that KMS users outperform users of traditional reference materials when they have access to their respective systems/materials, but the users of traditional reference materials outperform KMS users when respective systems/materials are removed. While all users improve interpretive problem solving and encoding of definitions and rules, there are significant differences in knowledge acquisition between the two groups.

Download Full-text