Utilizing Standardized Patients to Enhance Health Literacy Communication Skills

MedEdPORTAL ◽  
2008 ◽  
Vol 4 (1) ◽  
Author(s):  
Lisa Howley ◽  
Christine Peterson ◽  
Eugene Barrett ◽  
John Gazewood ◽  
William Wilson ◽  
...  
2015 ◽  
Vol 2015 ◽  
pp. 1-9 ◽  
Author(s):  
Patti Pagels ◽  
Tiffany Kindratt ◽  
Danielle Arnold ◽  
Jeffrey Brandt ◽  
Grant Woodfin ◽  
...  

Introduction. Future health care providers need to be trained in the knowledge and skills to effectively communicate with their patients with limited health literacy. The purpose of this study is to develop and evaluate a curriculum designed to increase residents’ health literacy knowledge, improve communication skills, and work with an interpreter. Materials and Methods. Family Medicine residents N=25 participated in a health literacy training which included didactic lectures and an objective structured clinical examination (OSCE). Community promotoras acted as standardized patients and evaluated the residents’ ability to measure their patients’ health literacy, communicate effectively using the teach-back and Ask Me 3 methods, and appropriately use an interpreter. Pre- and postknowledge, attitudes, and postdidactic feedback were obtained. We compared OSCE scores from the group that received training (didactic group) and previous graduates. Residents reported the skills they used in practice three months later. Results. Family Medicine residents showed an increase in health literacy knowledge p=0.001 and scored in the adequately to expertly performed range in the OSCE. Residents reported using the teach-back method (77.8%) and a translator more effectively (77.8%) three months later. Conclusions. Our innovative health literacy OSCE can be replicated for medical learners at all levels of training.


Author(s):  
Stanley R. Vance ◽  
Brian Dentoni-Lasofsky ◽  
Elizabeth Ozer ◽  
Madeline B. Deutsch ◽  
Matthew J. Meyers ◽  
...  

Rev Rene ◽  
2017 ◽  
Vol 18 (3) ◽  
pp. 383
Author(s):  
Fernanda Dos Santos Nogueira de Góes ◽  
Natália Del' Angelo Aredes ◽  
Cristina Yuri Nakata Hara ◽  
Luciana Mara Monti Fonseca ◽  
Suzanne Hetzel Campbell

2022 ◽  
pp. 224-237
Author(s):  
José Manuel Feliz ◽  
Marta Barroca

Health literacy depends on communication skills of health professionals. Assertiveness, clarity, and positivity (ACP) are a communication model/technique very useful to improve the patient-health professional relationship, adherence to treatment, health literacy, and quality of life. This model can be used in medication reconciliation (MR) – the identification of the most precise list of medication that a patient has been taking and should take, which requires a multidisciplinary participation and a better communication between health professionals and between them and the patient. When the guidance from healthcare professionals is clear and effective, patients and caregivers are more compliant to the recommended drug regimen, resulting in better health outcomes.


2007 ◽  
Vol 31 (1) ◽  
pp. 105-110 ◽  
Author(s):  
Kimberly D. Manning ◽  
Sunil Kripalani

1994 ◽  
Vol 6 (1) ◽  
pp. 45-48 ◽  
Author(s):  
Jerry A. Colliver ◽  
Michelle L. Marcy ◽  
Nu Viet Vu ◽  
David E. Steward ◽  
Randall S. Robbs

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