The Effect of Local Public Servants` Public Service Motivation on Job Satisfaction and Organizational Climate: Focused on Busan Public Servants

Public service motivation is an emerging topic in the study of public administration, but no study has adequately investigated how it affects employee service orientation through job satisfaction and organizational commitment. The present study is ultimately aimed to fill the research gap by examing whether public service motivation influences service orientation and if so, whether the effect is mediated by job satisfaction and organizational commitment. Data were analyzed by using WarpPLS 6.0. Using a sample of 160 public servants in the city government of Tanjungpinang, the results indicate that employee service orientation is directly and positively affected by PSM. In addition, public service motivation also has an indirect impact on employee service orientation through job satisfaction and organizational commitment. Furthermore, the theoretical and practical implications of the study for human resources management in the public sector are discussed.

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Mediating role of organizational commitment and mediating role of human relations in the relationships among public service motivation, and organizational climate: Focused on busan public servants

Journal of Social Science ◽

10.15820/khjss.2017.43.3.010 ◽

2017 ◽

Vol 43 (3) ◽

pp. 231-266

Author(s):

강동철

Keyword(s):

Organizational Commitment ◽

Organizational Climate ◽

Public Service ◽

Public Service Motivation ◽

Human Relations ◽

Public Servants ◽

Mediating Role

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Public Service Motivation in Buffy the Vampire Slayer

Public Voices ◽

10.22140/pv.71 ◽

2016 ◽

Vol 12 (1) ◽

pp. 67 ◽

Cited By ~ 2

Author(s):

Sharon Mastracci

Keyword(s):

Popular Culture ◽

Public Service ◽

Public Service Motivation ◽

Public Servants ◽

Buffy The Vampire Slayer ◽

The Public ◽

American Popular Culture ◽

Public Servant ◽

Definition Of ◽

The Individual

In this paper, the author examines public service as depicted in the television series Buffy the Vampire Slayer (BtVS). First, she shows how slaying meets the economist’s definition of a public good, using the BtVS episode “Flooded” (6.04). Second, she discusses public service motivation (PSM) to determine whether or not Buffy, a public servant, operates from a public service ethic. Relying on established measures and evidence from shooting scripts and episode transcripts, the author concludes Buffy is a public servant motivated by a public service ethic. In this way, BtVS informs scholarship on public service by broadening the concept of PSM beyond the public sector; prompting one to wonder whether it is located in a sector, an occupation, or in the individual. These conclusions allow the author to situate Buffy alongside other idealized public servants in American popular culture.

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Volunteerism in Times of Crisis: An Unconventional Response to Processing Unemployment Insurance Claims

State and Local Government Review ◽

10.1177/0160323x21991640 ◽

2020 ◽

Vol 52 (3) ◽

pp. 214-225

Author(s):

ChiaKo Hung ◽

Morgen S. Johansen ◽

Jennifer Kagan ◽

David Lee ◽

Helen H. Yu

Keyword(s):

Unemployment Insurance ◽

Public Service ◽

Public Service Motivation ◽

Insurance Claims ◽

Public Servants ◽

Public Agency ◽

The Relationship

This essay provides a reflective commentary outlining Hawai’i’s unconventional response for employing a volunteer workforce of public servants when faced with the task of processing an unprecedented backlog of unemployment insurance claims triggered by the COVID-19 pandemic. Although efforts are still ongoing, this essay applies volunteerism and public service motivation as a framework to explain why public servants would serve in a voluntary capacity at another public agency. The intent of this essay is to spur conversation on how public servants are further stepping up to the frontlines during times of crisis, as well as expand knowledge on the relationship between volunteerism and public service motivation.

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