The Effect of Public Service Motivation on Job Performance of Public Servants in Vietnam: The Role of Mediation of Job Satisfaction and Person-organization Fit

2021 ◽  
pp. 1-18
Author(s):  
Nguyen Thi Thanh Thuy ◽  
Boon-Anan Phinaitrup
Keyword(s):  
Job Satisfaction ◽  
Job Performance ◽  
Public Service ◽  
Public Service Motivation ◽  
Public Servants ◽  
Person Organization Fit

scholarly journals How Does Public Service Motivation Contribute to Service Orientation? Testing Mediation Models

2019 ◽  
Vol 9 (2) ◽  
pp. 162-178
Author(s):  
Wayu Eko Yudiatmaja
Keyword(s):  
Job Satisfaction ◽  
Organizational Commitment ◽  
Public Service ◽  
Human Resources Management ◽  
Public Service Motivation ◽  
City Government ◽  
Service Orientation ◽  
Public Servants ◽  
The Public ◽  
The City

Public service motivation is an emerging topic in the study of public administration, but no study has adequately investigated how it affects employee service orientation through job satisfaction and organizational commitment. The present study is ultimately aimed to fill the research gap by examing whether public service motivation influences service orientation and if so, whether the effect is mediated by job satisfaction and organizational commitment. Data were analyzed by using WarpPLS 6.0. Using a sample of 160 public servants in the city government of Tanjungpinang, the results indicate that employee service orientation is directly and positively affected by PSM. In addition, public service motivation also has an indirect impact on employee service orientation through job satisfaction and organizational commitment. Furthermore, the theoretical and practical implications of the study for human resources management in the public sector are discussed.

Organizational Commitment in International Public Administrations: The Role of Public Service Motivation and Person-Organization Fit

2019 ◽  
Vol 42 (1-2) ◽  
pp. 121-137
Author(s):  
Bernd Helmig ◽  
Alexander Pinz ◽  
Benedikt Englert ◽  
Fabiane Meiser
Keyword(s):  
Organizational Commitment ◽  
Civil Wars ◽  
Public Service ◽  
Public Management ◽  
Public Service Motivation ◽  
Management Research ◽  
Highly Qualified ◽  
Person Organization Fit ◽  
The Relationship

International organizations are important actors in the fight against global challenges such as climate change, poverty, and civil wars. To deliver on their promises, they need efficient, effective international public administrations (IPAs) with highly qualified and committed staff. However, public management research has not identified the antecedents of organizational commitment in IPAs. Drawing from traditional public management literature, this study examines how public service motivation (PSM) and person-organization fit (PO fit) influence organizational commitment in IPAs. Findings from a survey of 101 employees of a European IPA show that both PSM and PO fit have a positive effect on organizational commitment, but contrary to established results in public management research, PO fit does not act as a mediator in the relationship between PSM and commitment.

The Relationship of Public Service Motivation to Job Satisfaction and Job Performance of Emergency Medical Services Professionals

2020 ◽  
Vol 49 (4) ◽  
pp. 590-616 ◽  
Author(s):  
Tres Stefurak ◽  
Ron Morgan ◽  
R. Burke Johnson
Keyword(s):  
Job Satisfaction ◽  
Job Performance ◽  
Emergency Medical Services ◽  
Public Service ◽  
Contextual Factors ◽  
Public Service Motivation ◽  
Medical Services ◽  
The Public ◽  
Emergency Medical ◽  
Relationship Of

Public service motivation (PSM) are motivational factors that are unique in professions that serve the public. This study examined PSM’s relationship to self-reported job satisfaction and job performance in a unique sample of emergency medical services professionals, in which little research on the PSM construct has been undertaken. The PSM factors that emerged in this study did not mirror the traditional four-factor structure. The public interest and self-sacrifice factors formed a single public service factor, and a small number of compassion factors loaded on a second factor, with the policy-making factor being fully replicated. All three factors were significantly related to job satisfaction, and none were related to job performance, while controlling for the influence of demographic and contextual factors. All of these contextual factors were significantly related to job performance, except for the length of time in the emergency medical services (EMS) field, but not job satisfaction.

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