Understanding Consumer Responses to SNS Advertising and User Comments : A Grounded Theory Approach

2020 ◽  
Vol 22 (2) ◽  
pp. 5-41
Author(s):  
Sooyeon Song ◽  
Yeuseung Kim
Author(s):  
Alkım Yalın

This research explores how did influencers incorporate the Covid-19 pandemic into their regular content production on YouTube by specifically examining the recent genre of "quarantine vlog," which emerged in concurrence with global lockdowns. I adopt a grounded theory approach to analyze the YouTube transcriptions of purposefully selected 9 quarantine vlogs filmed by women influencers during the early months of the pandemic, along with 250 user comments. My analysis shows that quarantine vlogs are significantly different than ordinary vlogs. I draw on existing research on influencer cultures to explain this dissimilarity as a tension between influencers' struggle to form an intimacy with the viewers - which can have a soothing effect in a moment of a crisis - and the use of vlogs as a neoliberal device in order to preserve their aspirational image. I demonstrate that quarantine vlogs reveal that influencers are no longer able to perform an aspirational ideal in their videos without first engaging with the mental stress, anxiety, confusion, and loneliness brought by COVID-19 or apologizing for their relative privilege and demonstrating sympathy towards their followers who are in hardship. At the same time, to preserve their aspirational persona, they reframe the pandemic moment as an opportunity for productivity and self-growth. As a result, influencers carry out substantial affective labor and engage in a delicate self-governance to preserve their relevance and online visibility during a global moment of crisis.


Author(s):  
Esthika Ariany Maisa ◽  
Yulastri Arif ◽  
Wawan Wahyudi

Purpose: To explore the nurses’ positive deviance behaviors as an effort to provide solutions in preventing and controlling infections in the hospital. Method: This is a qualitative research using grounded theory approach. Thirteen nurses from Dr.M.Djamil hospital were selected based on theoretical sampling in order to develop theory as it appears. Nurses were interviewed from June to September 2014. Interviews were thematically analyzed using techniques of grounded theory to then generate a theory from themes formed. Findings: The modes of positive deviance behavior identified were practicing hand hygiene beyond the standards (bringing handsanitizer from home), applying nursing art in wound care practice, placing patients with MRSA infections at the corner side, giving a red mark on a MRSA patient’s bed for easy identification by nurses, changing clothes and shoes in hospital, reducing hooks on the wall, and cleaning the ward on scheduled days. Conclusion: The study shows that nurses have a number of positive deviance behaviors to prevent infection transmission in the wards. It is sugested that the hospital management and nursing managers adopt some of the uncommon solution highlighted by the nurses to solve the HAIs problems in the hospital.


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