scholarly journals Literature Review on Impact of CRM, SRM, Information Sharing and Goal Congruence on Retail-SCM

Author(s):  
Aradhana Gandhi
2021 ◽  
pp. 107744
Author(s):  
Jorge Luis García-Alcaraz ◽  
José Roberto Díaz-Reza ◽  
Francisco Javier Flor Montalvo ◽  
Emilio Jiménez-Macías ◽  
Julio Blanco-Fernández

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Abderahman Rejeb ◽  
John G. Keogh ◽  
Steven J. Simske ◽  
Thomas Stafford ◽  
Horst Treiblmaier

PurposeThe purpose of this study is to investigate the potentials of blockchain technologies (BC) for supply chain collaboration (SCC).Design/methodology/approachBuilding on a narrative literature review and analysis of seminal SCC research, BC characteristics are integrated into a conceptual framework consisting of seven key dimensions: information sharing, resource sharing, decision synchronization, goal congruence, incentive alignment, collaborative communication and joint knowledge creation. The relevance of each category is briefly assessed.FindingsBC technologies can impact collaboration between transaction partners in modern supply chains (SCs) by streamlining information sharing processes, by supporting decision and reward models and by strengthening communicative relationships with SC partners. BC promises important future capabilities in SCs by facilitating auditability, improving accountability, enhancing data and information transparency and improving trust in B2B relationships. The technology also promises to strengthen collaboration and to overcome vulnerabilities related to moral hazard and shortcomings found in legacy technologies.Research limitations/implicationsThe paper is mainly focused on the potentials of BC technologies on SCC as envisioned in the current academic literature. Hence, there is a need to validate the theoretical inferences with other approaches such as expert interviews and empirical tests. This study is of use to practitioners and decision-makers seeking to engage in BC-collaborative SC models.Originality/valueThe value of this paper lies in its call for an increased focus on the possibilities of BC technologies to support SCC. This study also contributes to the literature by filling the knowledge gap of how BC potentially impacts SC management.


2019 ◽  
Vol 24 (1) ◽  
pp. 5-21 ◽  
Author(s):  
Claudia Colicchia ◽  
Alessandro Creazza ◽  
Carlo Noè ◽  
Fernanda Strozzi

Purpose The purpose of this paper is to identify and discuss the most important research areas on information sharing in supply chains and related risks, taking into account their evolution over time. This paper sheds light on what is happening today and what the trajectories for the future are, with particular respect to the implications for supply chain management. Design/methodology/approach The dynamic literature review method called Systematic Literature Network Analysis (SLNA) was adopted. It combines the Systematic Literature Review approach and bibliographic network analyses, and it relies on objective measures and algorithms to perform quantitative literature-based detection of emerging topics. Findings The focus of the literature seems to be on threats that are internal to the extended supply chain rather than on external attacks, such as viruses, traditionally related to information technology (IT). The main arising risk appears to be the intentional or non-intentional leakage of information. Also, papers analyze the implications for information sharing coming from “soft” factors such as trust and collaboration among supply chain partners. Opportunities are also highlighted and include how information sharing can be leveraged to confront disruptions and increase resilience. Research limitations/implications The adopted methodology allows for providing an original perspective on the investigated topic, that is, how information sharing in supply chains and related risks are evolving over time because of the turbulent advances in technology. Practical implications Emergent and highly critical risks related to information sharing are highlighted to support the design of supply chain risks strategies. Also, critical areas to the development of “beyond-the-dyad” initiatives to manage information sharing risks emerge. Opportunities coming from information sharing that are less known and exploited by companies are provided. Originality/value This paper focuses on the supply chain perspective rather than the traditional IT-based view of information sharing. According to this perspective, this paper provides a dynamic representation of the literature on the investigated topic. This is an important contribution to the topic of information sharing in supply chains is continuously evolving and shaping new supply chain models.


2018 ◽  
Vol 2 (1) ◽  
pp. 88-105
Author(s):  
Raj Kumar Bhattarai

The paper discovers the worth of a resilient culture in the course of disaster management following 2015’s Nepal Earthquake. An empirical investigation into the activities of rescues, rescuers, government authorities, humanitarian agencies, and civil societies indicates that the effectiveness of rescue, relief, recovery, and reconstruction activities are influenced by their cultural resiliency. The discovery process involved field visits, personal observation and experience, interviews, literature review and discourse analysis as well as interpretation. The study concentrated on the issues concerning the areas of rescue operations, logistics, information sharing, supply chains, shelter management, relief packages distribution, actors’ coordination, and socio-cultural immunity and elasticity to the crisis conditions. This paper draws a conclusion that resilience in cultural configuration enhances effectiveness in the process of disaster management.


IEEE Access ◽  
2020 ◽  
Vol 8 ◽  
pp. 49645-49656 ◽  
Author(s):  
Paul Kengfai Wan ◽  
Lizhen Huang ◽  
Halvor Holtskog

2014 ◽  
Vol 19 (5/6) ◽  
pp. 609-625 ◽  
Author(s):  
Joakim Kembro ◽  
Kostas Selviaridis ◽  
Dag Näslund

Purpose – The purpose of this paper is to explore what theoretical lenses have been used to analyze and understand information sharing in supply chains. The paper elaborates on the predominant theories and discusses how they can be integrated to research different aspects of information sharing. Design/methodology/approach – The paper carried out a structured literature review by using a combination of selected keywords to search for peer-reviewed articles in ten journals. Findings – The findings suggest that four out of ten reviewed articles explicitly apply one or more theoretical lenses. The predominant theories used include transaction cost economics, contingency theory, resource-based view, resource dependency theory and relational governance theories such as the relational view and social exchange theory. Research limitations/implications – These theories can be applied to analyze different aspects of information sharing. By using the theories in a complementary way, it is possible to increase our understanding of information sharing between companies related to: why and what information to share with whom, how to share and the impact of antecedents, barriers and drivers. Practical implications – The results of the paper highlight the importance of tailoring information sharing structures and mechanisms to the context of the transaction and the business relationship. Originality/value – This paper addresses how theoretical perspectives inform empirical research on information sharing in supply chains. It puts forward an integrative conceptual framework based on cross-disciplinary theories and makes specific suggestions for future empirical research in this area.


Author(s):  
Juniper Glass ◽  
Nancy Pole

This article critically discusses the practice of foundation collaboration in Canada and describes the context, vehicles, and forms that it takes. It is based on data from interviews with 23 key informants and a literature review of over 100 publications from grey and scholarly literature. Over the last decade, Canadian grantmaking foundations appear to be working together more often, motivated by goals of information sharing, coordination, impact, and risk mitigation. In Canada, as elsewhere, this growing practice is closely related to the trend toward strategic philanthropy, in which foundations position themselves as agents of change. The article raises cautions and criticisms about foundation collaboration, related to considerations of strategic and cultural fit as well as to existing challenges concerning philanthropy’s power and legitimacy in society.L’article propose de faire un examen critique des pratiques de collaboration entre fondations subventionnaires au Canada, qui représentent un domaine jusqu’ici peu exploré dans la recherche scientifique. À partir d’entretiens avec 23 informateurs clés et une recension d’écrits scientifiques et non scientifiques, l’article décrit le contexte, les chemins d’émergence et les formes que prennent ces pratiques de collaboration. Au cours de la dernière décennie, les pratiques de collaboration entre fondations subventionnaires semblent afficher une progression au Canada. Des fondations participantes indiquent être motivées par le désir de soutenir le développement des connaissances, de mieux coordonner leurs efforts, d’accroitre l’efficacité ou l’impact de leurs interventions et d’en atténuer les risques. Au Canada comme ailleurs, le développement des pratiques de collaboration entre fondations est lié à l’influence du courant de la philanthropie « stratégique » qui incite les fondations à assumer une posture plus affirmée d’agent de changement. L’article partage également des réflexions critiques au sujet de ces pratiques. Entre autres, il arrive que les organisations participantes doivent composer avec des défis de compatibilité culturelle et stratégique. De plus, ces pratiques se confrontent à des débats existants concernant le pouvoir exercé par les fondations philanthropiques et leur légitimité en tant qu’acteurs sociaux.


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