A Sequential Mixed Methods Study: An Exploration of the Use of Emotional Intelligence by Senior Student Affairs Officers in Managing Critical Incidents

2021 ◽  
Author(s):  
Brian Johnson
NASPA Journal ◽  
2006 ◽  
Vol 43 (3) ◽  
Author(s):  
Holley A Belch ◽  
Laura E Marshak

The proliferation of students with psychiatric disabilities and the severity of the issues they present pose significant challenges to campus personnel and specifically to student affairs staff. This study identified the specific types of critical incidents related to students with psychiatric disorders that senior student affairs officers found particularly problematic. In addition, the study examined the implications of these incidents on policy, resources, training, and communication. Our findings suggest that specific institutional issues and the complexity of these incidents are exacerbated, in part, by the limitations of current policies, a lack of appropriate campus and community resources, privacy issues, and relationships with and expectations of parents. We explore the implications of these findings on practice and policy development.


NASPA Journal ◽  
2000 ◽  
Vol 38 (1) ◽  
Author(s):  
Marysz P. Rames

This study reviews the effects of university financial constraints on student affairs services from 1992 to 1997. Senior student affairs officers at 4-year, state-assisted institutions of higher education that were NASPA members with undergraduate enrollments between 5,000 to 11,000 were surveyed. Additionally, productivity strategies used by senior student affairs officers were identified. A questionnaire was developed to solicit information on the effect financial constraints had on student affairs in the areas of service changes, funding shifts, and perceived program quality.


NASPA Journal ◽  
2004 ◽  
Vol 41 (3) ◽  
Author(s):  
Joanne Risacher

Results of a research study to determine the extent to which presidents of 4-year institutions with Senior Student Affairs Officer (SSAO) experience share the leadership characteristics of effective presidents as defined by earlier research are reported. Based on analysis of the data using t test and ANOVA statistical procedures, it is concluded that these presidents do report having the characteristics of effective presidents. With two exceptions, all significant differences found indicate these presidents identify to an even stronger degree with the idealized leadership characteristics than do effective presidents. Further, within this specific group of presidents, significant differences in leadership characteristics were found based on both size and control of institutions. It is anticipated that the results of this research will strengthen the manner in which presidential candidates from the nontraditional pathway of a SSAO are perceived, as well as encourage those student affairs professionals with presidential aspirations.


NASPA Journal ◽  
2006 ◽  
Vol 43 (2) ◽  
Author(s):  
Cathy M Engstrom ◽  
Joshua G McIntosh ◽  
Frank Ridzi ◽  
Kevin Kruger

Previous literature has suggested that ascribed characteristics,such as gender and ethnicity, achieved characteristics such as highest degree earned; and institutional characteristics such as size and public or private affiliation of the college, may serve as determinants of salary among senior student affairs officers. This research, however, has relied upon t test and ANCOVA methods and, as a result, has not been able to examine the impacts of ascribed, achieved, and institutional characteristics simultaneously while holding the other constant. Using data gathered through the 2001–02 NASPA Salary Survey, researchers employed multivariate OLS regression to hold gender, ethnicity, and numerous other personal and institutional characteristics constant while comparing their individual effects on salary. Analyses have found that institutional factors far outweigh individual characteristics and that, when all factors are controlled for, race and gender no longer have a significant effect on salary. Overall, educational attainment, enrollment, region of the country, and type of degree granted have the largest impact on salaries. Although women and Blacks continue to be underrepresented among SSAOs these findings suggest that concerns over salary inequity for women and Blacks are unsupported.


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