scholarly journals The Structural Causality between CRM System Characteristics, Customer Relationship Quality, and Salesperson’s Performance –The Cross-national Comparison Approach between Korea and Japan

2011 ◽  
Vol 14 (4) ◽  
pp. 129-149
Author(s):  
HyungTaek LEE
2014 ◽  
Vol 68 (2) ◽  
pp. 179-195 ◽  
Author(s):  
Aude Bernard ◽  
Martin Bell ◽  
Elin Charles-Edwards

Author(s):  
Brian F. Blake ◽  
Cristina Shamatta ◽  
Kimberly A. Neuendorf ◽  
Rhiannon L. Hamilton

2012 ◽  
Vol 1 (4) ◽  
pp. 179-182
Author(s):  
Hans Jürgen Heppner ◽  
Dominique Somme ◽  
Michael Denkinger ◽  
Reinhard Lindner ◽  
Aimee D. Garcia ◽  
...  

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