scholarly journals Level of satisfaction of patients attending out-patient department of radiotherapy department of a tertiary hospital in Raipur, Chhattisgarh, India

2018 ◽  
Vol 6 (3) ◽  
pp. 922
Author(s):  
Prem S. Panda ◽  
Ashish K. Sinha ◽  
Gopal P. Soni
Keyword(s):  
Tertiary Hospital ◽  
Service Organization ◽  
Public Health Services ◽  
Ideal Case ◽  
European Organization ◽  
Level Of Satisfaction ◽  
Radiotherapy Department ◽  
Health Service Organization ◽  
Patient’S Expectation ◽  
Case Versus

Background: Like any service organization, the main aim of the Health Service organization is creation of satisfaction among their service consumers. Patient satisfaction has been defined as the degree of congruency between a patient’s expectations of ideal case versus his perception of real care he or she receives. Mismatch between patient’s expectation of the service received is related to decreased satisfaction. Therefore, assessing patient perspective gives them a voice, which can make public health services more responsive to people’s needs and expectations.Methods: The study used IN-PATSAT32 questionnaire developed by the European Organization for Research and Treatment of Cancer (EORTC) with a few modifications to suit all the patients (in or out-patients). Sample size:200 patients.Results: Out of total patients assessed, 41.5% of patients were highly satisfied(excellent), 56% of patients were satisfied with the services provided by the radiotherapy department at Dr. B. R. A. M. hospital, Raipur and only 5% of patients rated the services as “poor” i.e. we’re not satisfied.Conclusions: The findings of the study will help us educate the prescribers about the various neglected areas of the consultation which will go a long way to develop a consistent relationship between the providers and the beneficiaries for the attainment of the “Health for all.

scholarly journals How Large Was the Mortality Increase Directly and Indirectly Caused by the COVID-19 Epidemic? An Analysis on All-Causes Mortality Data in Italy

2020 ◽  
Vol 17 (10) ◽  
pp. 3452 ◽  
Author(s):  
Corrado Magnani ◽  
Danila Azzolina ◽  
Elisa Gallo ◽  
Daniela Ferrante ◽  
Dario Gregori
Keyword(s):  
Health Service ◽  
Rate Ratio ◽  
Service Organization ◽  
Mortality Data ◽  
Italian Population ◽  
Italian Regions ◽  
Mortality Increase ◽  
Total Death ◽  
Health Service Organization ◽  
Overall Mortality

Objective: Overall mortality is a relevant indicator of the population burden during an epidemic. It informs on both undiagnosed cases and on the effects of health system disruption. Methods: We aimed at evaluating the extent of the total death excess during the COVID-19 epidemic in Italy. Data from 4433 municipalities providing mortality reports until April 15th, 2020 were included for a total of 34.5 million residents from all Italian regions. Data were analyzed by region, sex and age, and compared to expected from 2015–2019. Results: In both genders, overall mortality was stable until February 2020 and abruptly increased from March 1st onwards. Within the municipalities studied, 77,339 deaths were observed in the period between March 1st to April 15th, 2020, in contrast to the 50,822.6 expected. The rate ratio was 1.11 before age 60 and 1.55 afterwards. Both sexes were affected. The excess was greater in the regions most affected by COVID-19 but always exceeded the deaths attributed to COVID-19. The extrapolation to the total Italian population suggests an excess of 45,033 deaths in the study period, while the number of COVID–19 deaths was 21,046. Conclusion: Our paper shows a large death excess during the COVID-19 epidemic in Italy; greater than the number attributed to it. Possible causes included both the undetected cases and the disruption of the Health Service organization. Timely monitoring of overall mortality based on unbiased nationwide data is an essential tool for epidemic control.

Choice in Public Health Services: A Multilevel Analysis of Perceived Primary Care Doctor Choice in 22 Countries

2015 ◽  
Vol 49 (10) ◽  
pp. 1471-1493 ◽  
Author(s):  
Steven Van de Walle ◽  
Sofie Marien
Keyword(s):  
Primary Care ◽  
Health Services ◽  
European Social Survey ◽  
Primary Care Doctor ◽  
Public Health Services ◽  
Social Survey ◽  
Country Level ◽  
Level Of Satisfaction ◽  
Primary Care Doctors ◽  
Doctor Choice

The introduction of choice in public services, and in health services more specifically, is part of a wider movement to introduce consumerism in health care. We analyze how citizens perceive the availability of choice of primary care doctors in 22 European countries and the factors that influence their opinions using multilevel analyses and data from the European Social Survey (Round 2, 2004; 22 countries, N = 33,375). We distinguish between individual factors and structural or country-level factors. We find that perceptions of having enough choice are not influenced by the opportunity to freely choose primary care doctors, the density of doctors in a country, or the level of health expenditure. Instead, these perceptions are influenced by individual attributes, such as personal health circumstances, age, sex, location of residence (rural or urban), and level of satisfaction with the health system.

scholarly journals Profile of unnatural mortality at tertiary hospital

2021 ◽  
Vol 129 (s2) ◽  
Author(s):  
Mustika Chasanatusy Syarifah ◽  
Diyan Wahyu Kurniasari
Keyword(s):  
Public Health ◽  
Health Services ◽  
General Hospital ◽  
Tertiary Hospital ◽  
Public Health Services ◽  
Unnatural Death ◽  
External Causes

Introduction: Unnatural deaths are deaths that can be prevented, the frequency of which reflects the quality of public health services. Unnatural deaths occur due to external causes such as suicide, homicide, and accidents. This study aims to analyze the profile of cases of unnatural death at Dr. Soetomo General Hospital, Surabaya, Indonesia.

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