Client Assistance Projects in the Rehabilitation Process
In an effort to assure that people with severe disabilities are informed and advised of all rights available to them through the Vocational Rehabilitation Program, Congress established Client Assistance Projects (CAP's) through the Rehabilitation Act of 1973. Without assuming an adversary role, these projects attempt to “advocate” for the client having difficulties with vocational rehabilitation services and/or the rehabilitation counselor. Recent federal legislation affecting handicapped people and the emphasis on serving people with severe disabilities, places additional responsibilities on the counselor and the agency which CAP's may effectively relieve. People with disabilities are a heterogeneous group with diverse needs. The mandate of consumer involvement challenges rehabilitation professionals and CAP's to find methods of tapping consumer expertise to develop and implement programs responsive to the needs of people with disabilities.