scholarly journals Development of Customer Service Delivery System in Wholesale Trade

2019 ◽  
Vol 2 (2) ◽  
Author(s):  
Kholmamatov Diyor
Keyword(s):  
Service Delivery ◽  
Customer Service ◽  
Delivery System ◽  
Service Delivery System ◽  
Wholesale Trade ◽  
The Republic

This article describes the relationships and functions of marketing, logistics, and trade in wholesale trade services provided to wholesale consumers. Hence, development of customer service delivery system in wholesale trade was analyzed in the Republic of Uzbekistan.

Development of Customer Service Delivery System in Wholesale Trade

2019 ◽  
Vol 2 (2) ◽  
Author(s):  
Kholmamatov Diyor
Keyword(s):  
Service Delivery ◽  
Customer Service ◽  
Delivery System ◽  
Service Delivery System ◽  
Wholesale Trade ◽  
The Republic

This article describes the relationships and functions of marketing, logistics, and trade in wholesale trade services provided to wholesale consumers. Hence, development of customer service delivery system in wholesale trade was analyzed in the Republic of Uzbekistan.

Development of customer service delivery system in wholesale trade

2020 ◽  
Vol 9 ◽  
Author(s):  
Kholmamatov Diyor
Keyword(s):  
Service Delivery ◽  
Customer Service ◽  
Delivery System ◽  
Service Delivery System ◽  
Wholesale Trade

This article describes the relationships and functions of marketing, logistics, and trade in wholesale trade services provided to wholesale consumers

Pengaruh Service Delivery System Terhadap Loyalitas Nasabah Penabung Suatu Survey Pada Bank Rakyat Indonesia Cabang Palembang)

2018 ◽  
Vol 16 (2) ◽  
pp. 90
Author(s):  
Rohmial Rohmial
Keyword(s):  
Service Delivery ◽  
Delivery System ◽  
Customer Loyalty ◽  
Simple Random Sampling ◽  
Matrix Analysis ◽  
Survey Method ◽  
Service Delivery System ◽  
Physical Support ◽  
Dependent Variables ◽  
Contact Personnel

The objective of this study are : 1) the application of service delivery system that can be applied by Bank Goveerment in Palembang, 2) the influence of physical support on customers, 3) the influence of contact personnel on loyalty of the customers of Bank Goverment in Palembang, 4) the influence of service delivery system on customer loyalty at Bank Goverment in Palembang. This study is done by survey method so as to describe the response from respondents. The samples are taken by using simple random sampling with 100 respondents. The instruments are observation, quesionares and interview, the data analysis is done by using descriptive and matrix analysis. The results of this research shows that all independent variables (physical support and contact personnel) significantly and positively influence the dependent variables (loyalty of the customers).

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