scholarly journals What is a Library Website, Anyway? Reconsidering Dominant Conceptual Models

Author(s):  
Amy Paterson

In late 2019, Thompson Rivers University embarked on a multi-phase website usability project beginning with a website user survey, to be followed shortly afterward by usability testing and interviews. While the survey was completed as planned, the COVID-19 pandemic closed the library and interrupted the usability testing phase. This interruption and the frantic website changes that followed led me to consider survey findings within the context of differing conceptual models of the library website as a whole. This study explores a number of conceptual models of the library website in further depth, considering evidence from both the existing literature and the user survey in addition to the researcher’s own experience making post-COVID website updates. Particular models that are examined include Website as Research Portal, Website as Extension or Representation of the physical library, and Website as Library Branch. Each of these conceptual models has different implications on priorities, structure, purpose, and resource allocation. Rather than considering the models of library employees superior or more advanced than those of students, I contend that an awareness of myriad ways to understand the website can best bridge the gap between library employees and other users. The study concludes that while there is no perfect model of the library website, considering and communicating our models may sharpen collegial decision-making structures and create greater unity of purpose within the library.

2017 ◽  
Vol 31 (7) ◽  
pp. 1092-1102
Author(s):  
Tal Gilead ◽  
Iris BenDavid-Hadar

Purpose The method by which the state allocates resources to its schooling system can serve as an important instrument for achieving desired improvements in levels of educational attainment, social equity and other social policy goals. In many school systems, the allocation of school resources is done according to a needs-based funding formula. The purpose of this paper is to provide a deeper understanding of some significant tradeoffs involved in employing needs-based funding formulae. Design/methodology/approach The paper is based on theoretical investigations of normative aspects involved in using needs-based funding formulae. Findings There are a number of underexplored complications and difficulties that arise from the use of needs-based funding formulae. Dealing with these involves significant tradeoffs that require taking normative decisions. Understanding these tradeoffs is important for improving the use of needs-based funding formulae. Originality/value The paper highlights three under-examined issues that emerge from the current use of needs-based funding formulae. These issues are: to what extent funding formulae should be responsive to social and economic needs? To what extent should funding formulae allow for the use of discretion in resource allocation? To what degree needs-based formulae funding should be linked to outcomes? By discussing these issues and the tradeoffs involved in them, the paper provides a deeper understanding of significant aspects stemming from the use of needs-based funding formulae. This, in turn, can serve as a basis for an improved and better informed process for decision making regarding the use of funding formulae.


Author(s):  
LeiLani Freund ◽  
Christian Poehlmann ◽  
Colleen Seale

Many academic libraries implemented a metasearch or federated search platform as a way to expand the amount of relevant information available to library users. While the metasearch concept seemed to hold great promise, it failed to live up to expectations and users failed to embrace the technology. Nevertheless, the single search box proved to be popular with search engine users, and metasearch would prove to be a forerunner to more evolved discovery solutions. In this chapter, the authors describe experiences with a metasearch product, usability testing, and how that experience shaped decision-making for the chosen discovery solution platform. The available discovery services are explored, and the process for selection at the University of Florida Libraries is described along with the plans for future evaluation of the implemented service.


2017 ◽  
Vol 233 ◽  
pp. 64-84
Author(s):  
Eun Kyong Choi

AbstractThis article reviews the decision-making process behind the creation of a new rural pension between the early 2000s and 2009. It finds that although policymaking was initially delegated to the bureaucratic level and hence involved a protracted bureaucratic struggle, the issue was resolved by a fiat imposed by top leaders rather than by bureaucratic compromise as a bureaucratic politics model would suggest. I call this policymaking process “delegation and then intervention.” Although the Ministry of Labour and Social Security (MOLSS) persistently argued in favour of creating the new rural pension, the Ministry of Finance obstinately objected to it. This study finds that when bureaucratic organizations are in conflict because of their core beliefs, rather than resource allocation, they are less likely to reach a consensus. Faced with a prolonged bureaucratic deadlock, top leaders decided in favour of the MOLSS policy initiative, thereby adopting a progressive measure that would provide a completely subsidized basic pension for the rural elderly.


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