scholarly journals Innovation capability of the company: the roles of leadership and error management

2021 ◽  
pp. 112-123
Author(s):  
Hennings Bundtzen ◽  
Gerriet Hinrichs

Extensive research has been conducted promoting empowerment, inclusive decision making, and self-determination by employees. However, where does an organization initiate change if employees stay in their comfort zone and rather have a work-to-rule mentality? They just do not take over responsibility and the power they are given. The inductive case study involved first-hand data about leader-member exchange and corporate culture. A qualitative research approach was selected by employing personal construct psychology to receive an unbiased cultural view of employees and leaders interacting. A sample of 61 repertory grid structured interviews with 21 leaders and 40 employees produced 782 unique personal assessment criteria. The applied methodology allows a quantitative analysis of these assessments in association with leadership, error management, and employees' proactive behavior. This unusual psychological-based approach chosen as intuitive interviews predicated on personal construct psychology is unlikely to provoke socially desirable or questionnaire-driven results. Based on the case study findings, a systematic review of contemporary scientific literature was conducted to generate broadly applicable results. The final qualitative synthesis included 41 research articles relevant to the investigated topic. Theoretical and empirical results allowed concluding that leadership vulnerability supports error management and employees' psychological safety. These combinations are prerequisites to proactive behavior. Additional preconditions to proactivity are employee resilience and organizational commitment. This article's results could give practical recommendations in case organizations lack the proactive behavior of their workforce. Finally, this article advocates further research on vulnerability in leadership and managers communicating their own weaknesses and mistakes as it is an underrepresented area in current scientific literature.

2021 ◽  
Vol 5 (2) ◽  
pp. 96-106
Author(s):  
Henning Bundtzen ◽  
Mark Heckmann ◽  
Gerriet Hinrichs

The research question we would like to answer with this article is if agile related constructs or personal assessment criteria can be elicited from a personal construct system of employees and leaders by carrying out a repertory grid study in an organisation. The methodology of personal construct psychology was chosen to get an unbiased view of the corporate culture. In a plannable world an organisational structure with a hierarchy of executives and managers following a vertical top-down approach makes sense. A world that is volatile, uncertain, complex, and ambiguous (VUCA) requires a different model to organisational design. Horizontal integration that fosters involvement and empowerment has proven to be an agile response to this new environment. Consequently, agile management methods are a key instrument for an organisation to prepare for future challenges in a competitive industry. But how can an organisation assess its own agile status quo? This research uses personal construct psychology (PCP) to visualize the agility status of an organisation. A range of recent empirical and practical research articles were studied to filter the most relevant practices and critical factors of organisational agility. The findings are compared to a data basis generated by 61 repertory grid interviews carried out in a SME to evaluate whether personal construct theory is a suitable approach to assess the agility status of an organisation. The findings are visualised with a repertory grid software using Generalised Procrustes Analysis (GPA). This methodology creates a 3D visualisation of the agile assessment criteria derived from the interviews. By comparing the spatial distances between construct clusters and elements the researcher and reader able to assess whether an organisation has incorporated agile practices and traits or can further advance to react more agile and flexible to external forces. Repertory grid structured interviews based on PCP generate simultaneously quantitative and qualitative results. As these are compared to the literature-based findings, it reflects a triangulation research approach.


2019 ◽  
Vol 11 (2) ◽  
Author(s):  
Henning Bundtzen

Corporate sustainability (CS) is becoming a key feature for preparing an organization for the future challenges of its competitive environment. It has expanded from corporate social responsibility (CSR) by adding the dimensions of ethical, environmental, economic and cultural responsibility whilst asking for a long-term perspective of sustainability for the aforementioned subjects. This paper summarizes the concept of corporate sustainability focusing on the most relevant topics of recent scientific literature. The findings are compared to the results of 61 repertory grid interviews to evaluate how far corporate sustainability is already carried into practical notion. It is tested whether this type of interview technique and the underlying theory of personal constructs allow a visualization of the CS status of an organization. In addition, this article gives a brief outlook on the interconnection of leadership, corporate culture and corporate sustainability.    


1999 ◽  
Vol 4 (3) ◽  
pp. 109-116 ◽  
Author(s):  
Steve Clarke

Personal construct psychology is presented and its application within a school setting is described. Using case material derived from working with an 11-year-old pupil displaying highly disruptive behaviour, the strengths and limitations of this approach are illustrated. Personal construct psychology can increase pupil and teacher understanding of behavioural difficulties and lead directly to individualised strategies for successful intervention.


1987 ◽  
Vol 1 ◽  
pp. 43-51
Author(s):  
C. T. Patrick Diamond

Personal construct psychology enabled teacher stress to be conceptualised in terms of their perceptions of their ability to cope with stressors. Different degrees of support were seen in terms of the teachers' allocation of dependencies. Pre- and post-intervention questionnaires and FOCUS-ed (or cluster analysed) Dependency (individual and mode) grids were used to reveal and manipulate 11 teachers' resources and then to monitor how their group levels of stress were affected. Although the study reflected an idiographic approach rather than a substantive pattern, stress was reduced for the highly stressed, maintained for the moderately stressed and increased for the low stressed. Since using a not coping rather than a coping perspective characterised the distressed group before the intervention, teachers may need to emphasise a more affirmative stance. Once teachers establish what they construe as stressful and what support they can use, they are in a more informed position to engage in stress management or maintenance.


Sign in / Sign up

Export Citation Format

Share Document