scholarly journals Handling Compassion Fatigue in Complaint and Referral Unit Volunteers: Case Study of Komnas Perempuan

2021 ◽  
Vol 5 (2) ◽  
pp. 240-263
Author(s):  
Hana Berliani Adiningsih ◽  
Zainal Abidin

The spiking exposure of traumatic events faced by workers and volunteers in handling violence against women has the potential to lead to compassion fatigue. This research sought to describe the experience and protective factors of compassion fatigue in Complaint and Referral Unit volunteers who provide services to female victims of violence in Komnas Perempuan. A total of 3 respondents participated in this study through online interview. Thematic analysis is performed to analyze the data. The result suggested that the participants had compassion fatigue symptoms, which included burnout and secondary traumatic stress symptoms. The experience of burnout included physical and emotional exhaustion as well as guilt and helplessness. Whereas secondary traumatic stress was expressed in preoccupation of thoughts about victim’s violence case and projection in personal relationships. Nevertheless, these symptoms had been resolved due to protective factors such as personal characteristics (educational background and self-care) and social support (personal and professional support from the organization). This study added to our knowledge on how to create supportive system for volunters who provide services for victims of violence against women.

2019 ◽  
Vol 31 (1) ◽  
pp. 59-66 ◽  
Author(s):  
Sedigheh Salimi ◽  
Vahid Pakpour ◽  
Azad Rahmani ◽  
Marian Wilson ◽  
Hossein Feizollahzadeh

Introduction: This study investigated the relationship between compassion fatigue and compassion satisfaction among Iranian nurses working in critical care units. Method: A cross-sectional, descriptive survey using the Professional Quality of Life instrument was administered to 400 nurses working in the intensive care units of Iranian hospitals. Results: High risk levels of burnout and secondary traumatic stress existed among 42% and 96% of participants, respectively. Significant positive relationships were detected between burnout and secondary traumatic stress. An inverse relationship was detected between measures of compassion fatigue and compassion satisfaction. Discussion: To ensure culturally congruent care, it is important to evaluate professional quality of life within the context of specific cultures and societies. Iranian critical care nurses are at risk for burnout and secondary traumatic stress. Personal self-care and organizational wellness approaches that consider cultural norms should be designed to boost compassion satisfaction and reduce negative effects of stressful work environments.


2019 ◽  
Vol 8 (3) ◽  
pp. 264-279 ◽  
Author(s):  
Isobel Sheard ◽  
Melissa Ellen Burnett ◽  
Helen St Clair-Thompson

Purpose Police personnel report relatively high rates of mental health difficulties, and are at an increased risk of experiencing stress, burnout, secondary traumatic stress and anxiety as a result of the nature of their work and may also experience low compassion satisfaction. However, it is likely that the prevalence of psychological distress varies across roles. The purpose of this paper is to explore psychological distress, in a large sample of police personnel, examining differences between individuals in a number of police roles. Design/methodology/approach A questionnaire assessing experience of mental health problems, perceived stress, compassion fatigue (burnout and secondary traumatic stress), compassion satisfaction and anxiety was administered to 602 police personnel, who were classified into one of ten roles (24/7 officers, communications, firearms, crime, resolution without deployment, neighbourhood, custody, safeguarding, operations and other roles). Differences based on role and the requirement for shift work were then examined. Findings 24/7 officers had higher compassion fatigue and lower compassion satisfaction than individuals in a number of other roles. Firearms officers had lower levels of perceived stress and anxiety. Resolution without deployment officers reported higher secondary traumatic stress and compassion fatigue. The findings also revealed that respondents who partake in shift work showed higher levels of perceived stress. Originality/value This is the first study to the authors’ knowledge to investigate experience of mental health problems and reports of psychological distress in different roles within a UK police force. The findings have important implications, for example, in terms of identifying groups who may be particularly at risk from psychological distress.


2020 ◽  
pp. 088626052097621
Author(s):  
Nina Ogińska-Bulik ◽  
Zygfryd Juczyński ◽  
Paulina Michalska

One of the negative consequences of indirect trauma exposure is secondary traumatic stress (STS). Professionals helping victims of violence may be at the risk of STS symptoms development. Both empathy and cognitive processing of trauma seem to be important in this process. The aim of the study was to examine the relationship between empathy, cognitive processing of trauma and symptoms of STS in women working with people who have experienced violence trauma. The mediation role of cognitive coping strategies in the relationship between empathy and STS was also checked. A total of 154 female professionals representing three groups (therapists, social workers, and probation officers) were included in the study. The age of the respondents ranged from 26 to 67 years ( M = 43.98, SD = 10.83). Three standard measurement tools were included in the study: the modified PTSD Checklist for DSM-5 (PCL-5), the Empathic Sensitivity Scale, and the Cognitive Processing of Trauma Scale. Correlational analysis indicated STS to have positive associations (Pearson’s correlation coefficients) with all three aspects of empathy, and three of the five cognitive coping strategies (denial, regret, downward comparison). Mediation analysis performed by the bootstrapping method found strategies of regret and downward comparison to act as mediators in the relationship between STS and empathic concern. The same results were obtained for perspective taking. In addition, the regret and denial strategies mediated the relationship between personal distress and STS. Empathy and cognitive trauma processing may play an important role in STS symptoms development. Preventive programs for professionals helping trauma victims should focus on cognitive processing of trauma and empathy.


Trauma ◽  
2020 ◽  
pp. 146040862096834
Author(s):  
Jacqueline Ball ◽  
Clare Watsford ◽  
Brett Scholz

Introduction Research has consistently demonstrated professionals in helping roles (“helping professionals”) experience vicarious trauma, moral injury, compassion fatigue, secondary traumatic stress, and burnout. Vicarious post-traumatic growth has also been identified in the literature. This article aimed to contribute to understanding the experiences of these constructs of trainee helping professionals. Emphasis was placed on how to foster vicarious post-traumatic growth. Methods A qualitative semi-structured interview was designed to enable the researchers to explore the experiences of 14 trainee psychologists from an Australian Master of Clinical Psychology program. Results It was identified that burnout, and beginning stages of vicarious trauma, moral injury, compassion fatigue, and secondary traumatic stress might occur during psychologists’ training. Five elements underpin vicarious post-traumatic growth, four of which were reflected in this article. A need and suggestions for how to further develop vicarious post-traumatic growth are discussed. Conclusion This research could go on to be applied to curriculum development and practice policy, ultimately leading to improved early-intervention and ongoing systems of support for helping professionals. This, in turn, would improve quality of care in communities.


2015 ◽  
Vol 24 (1) ◽  
pp. 269-288
Author(s):  
Fulvia Staiano

On 27 June 2013 Italy ratified the Council of Europe Convention on Preventing and Combating Violence against Women and Domestic Violence (Istanbul Convention). This ratification was the result of the recent focus of socio-political forces on the serious and widespread phenomenon of violence against women in Italy. This article seeks to analyze the issue of how to ensure the effective implementation of this comprehensive and complex source of international obligations in the domestic legal order. In this analysis, specific attention will be devoted to one particularly significant aspect of non-compliance with the Istanbul Convention, i.e. the rights of female victims of violence to receive State compensation as a form of reparation, enshrined in its Article 30. At the same time, the analysis of Article 30 will raise more general points with regard to how to remedy instances of failed implementation of human rights treaties, and most importantly on the possible role of national courts in ensuring respect of such treaties when the latter are not assisted by a supranational judicial authority in charge of their interpretation and implementation.


2017 ◽  
Vol 35 (2) ◽  
pp. 343-347 ◽  
Author(s):  
Sean O’Mahony ◽  
Maisa Ziadni ◽  
Michael Hoerger ◽  
Stacie Levine ◽  
Aliza Baron ◽  
...  

Objectives: Palliative medicine is a rewarding field, but providers encounter patient trauma on a routine basis. Compassion fatigue, marked by burnout, secondary traumatic stress, and low satisfaction may result. However, professionals differ markedly in how they respond to patient trauma. The objective of the current study was to determine whether personality traits of neuroticism and agreeableness relate to aspects of compassion fatigue, after accounting for time spent working in the field. Methods: Sixty-six palliative medicine physicians, nurses, social workers, and chaplains completed validated measures of personality traits, compassion fatigue, and work background. Results: Providers who had worked longer reported higher levels of satisfaction and lower levels of burnout. Neuroticism demonstrated strong significant associations with secondary traumatic stress and burnout ( Ps < .001). Agreeableness was significantly and strongly associated with compassion satisfaction ( P < .001). These associations held after accounting for years spent working in the field. Significance of Results: Personality traits of neuroticism and agreeableness may convey risk and resilience, respectively, for palliative care professionals. More research is needed to determine if assessing personality traits can help identify providers at risk for adverse reactions to patient trauma.


2003 ◽  
Vol 18 (1) ◽  
pp. 71-86 ◽  
Author(s):  
Stephanie Baird ◽  
Sharon Rae Jenkins

This study investigated three occupational hazards of therapy with trauma victims: vicarious trauma and secondary traumatic stress (or “compassion fatigue”), which describe therapists’ adverse reactions to clients’ traumatic material, and burnout, a stress response experienced in many emotionally demanding “people work” jobs. Among 101 trauma counselors, client exposure workload and being paid as a staff member (vs. volunteer) were related to burnout sub-scales, but not as expected to overall burnout or vicarious trauma, secondary traumatic stress, or general distress. More educated counselors and those seeing more clients reported less vicarious trauma. Younger counselors and those with more trauma counseling experience reported more emotional exhaustion. Findings have implications for training, treatment, and agency support systems.


2020 ◽  
Vol 17 ◽  
Author(s):  
Javad Dehghannezhad ◽  
Vahid Zamanzadeh ◽  
Neda Gilani ◽  
Azad Rahmani ◽  
Abbas Dadashzadeh

IntroductionEmergency medical technicians who provide emergency care for patients in a critical condition often experience compassion satisfaction through assisting these patients. However, helping ill and injured patients can also lead to compassion fatigue. Identifying the link between compassion satisfaction and compassion fatigue is important to enhance patient care.MethodsThis is a descriptive correlation study. A total of 248 pre-hospital emergency personnel from pre-hospital emergency centres in East Azarbaijan, Iran, were selected by cluster sampling. Professional quality of life tools, including compassion satisfaction and compassion fatigue (occupational burnout, secondary traumatic stress) were employed. Data was modeled on Stata Statistical Software: Release 14, and the correlation between factors was investigated through Pearson and Canonical correlation analyses.ResultsThe average scores of compassion satisfaction and compassion fatigue were moderate. Reverse relationship and mean negative correlation (r=-0.40) were obtained between the two areas. In the ‘compassion fatigue’ category, the secondary traumatic stress sub-scale had a higher focal load (0.96) in comparison to burnout (0.32). Education, workplace and workload were significantly correlated with compassion fatigue, as were marital status and workplace with compassion satisfaction.ConclusionThe model indicated that compassion satisfaction correlates inversely with compassion fatigue. Workplace, workload reduction, marital status and educational promotion reduce compassion fatigue therefore to enhance pre-hospital care these factors should be taken into consideration.


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