scholarly journals The business process optimization of offer management for investment goods in individual production – the case of a German medium-sized company

2018 ◽  
Vol 16 (3) ◽  
pp. 406-422
Author(s):  
Simon Fauser ◽  
Fabian Heidrich
Keyword(s):  
Process Optimization ◽  
Customer Orientation ◽  
Process Efficiency ◽  
Management Process ◽  
Theoretical Methods ◽  
Ishikawa Diagram ◽  
Improvement Measures ◽  
Business Process Optimization ◽  
Investment Goods

The article examines a typical offer management process of a medium-sized tool manufacturing company using a qualitative, explorative research design. The objective is to explore characteristic improvement measures for optimizing the offer process on three levels: process efficiency, process effectiveness and customer orientation. The case study’s basis is a series of interviews conducted with any company employee who is in touch with the offer process. The interviews are analyzed using theoretical methods, such as benchmarking, the 7R method, the Deming cycle and the Ishikawa diagram. The purpose of the analysis is to provide results that are shaped into an action recommendation plan. The results show that creating an online product configurator (customer orientation), updating the calculation program (process efficiency) and creating a consistent offer follow-up system, will provide the highest potential for the process optimization.

scholarly journals Crisis in Boeing 787 Dreamliner: An Investigation from Project Management Control Perspective

2018 ◽  
Vol 8 (4) ◽  
pp. 242
Author(s):  
Suchandra Paul
Keyword(s):  
Project Management ◽  
Detailed Analysis ◽  
Management Control ◽  
The Other ◽  
Management Process ◽  
Final Phase ◽  
Entire Process ◽  
Innovative Solutions ◽  
Long Time

The organizational project management control has been the area of great interest from long time among the investigators who validated that there is a great necessity of control approaches in an organization to acquire their goals. In this paper, a detailed analysis describing the stages associated with control in project management process has been illustrated. In the first phase the proposed plans are outlined with a follow up on the deviation of the plans with causes. In the final phase a detailed solution analysis was carried on what the company did to fix the series of delays along with some suggestions stating proper ways of dealing the situations. This research gives a wide overview on the problems that 787 Dreamliner faced during its manufacturing and delivery process. The analysis was done on the control perspective. Innovative solutions was laid down which if applied during the service procedures could have avoided the problems related to delay of 787 Dreamliner’s delivery. The main intention of this research is that the solutions and strategies provided can be implemented successfully to the other organization for better planning and handling of entire process ultimately minimizing the downtime and increasing the productivity of the organization.

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