Investigating the Effect of Gamification on Website Features in E-Banking Sector: An Empirical Research

2021 ◽  
Vol 1 (1) ◽  
pp. 24-37
Author(s):  
Hanan Yosry Emam ◽  
Gamal Sayed Abdel Aziz
Author(s):  
Musa Uba Adamu

Certain attributes of corporate governance behaviour have been identified in academic research as major factors correlating with corporate risk disclosure amongst listed companies. This is in spite of the fact, however, that much of the empirical research in the area reveals mixed results. This study analyses corporate risk disclosure practice involving listed companies and investigates whether such diverse results are attributable to regulation, jurisdiction, operating industry, business environment, or the methodologies employed. We use risk disclosure, corporate governance and organisational characteristics keywords to search the relevant studies on which 46 empirical research papers were sampled, and employ a meta-analysis procedure to evaluate the findings of the previous empirical research. Our analyses reveal that firm size is the major organisational-specific characteristic affected by moderators, and board size and institutional investors are the major corporate governance variables that affect moderators. On the analysis of the nature of disclosure, financial risk information is higher for companies operating in the banking sector, while operational risk disclosure is higher for non-financial companies. Additionally, the study finds that the data generating procedure, time interval, diversity of sample and size, and the statistical technique employed are among the major factors that influence discrepancies among the prior studies. Such variables complicate stakeholders’ effort to comprehend the main factors that influence companies to unveil their risks profile. We propose that the current data collection process is labour intensive and time consuming, and promote the selection of smaller sample sizes compared to most of the existing research. It may be the case that constraints can be overcome through research that employs an automated procedure for analysis of textual data.


2019 ◽  
Vol 8 (2S8) ◽  
pp. 1248-1251

In this study the researcher tries to understand the impact of new technology on employee’s work efficiency in the banking sector. 10 bank’s employees were concerned in Bangalore city and questionnaires contains 75 questions has issued to the employees. Initially researcher used descriptive type of analysis and later correlation analysis has used to get the findings. The banking area is a unit which is a victimisation of the information technology usage and application of information technology is a competitive tool that was attempted to as a new application to try and perform their regular banking activities with efficiency


2018 ◽  
Vol 56 (4) ◽  
pp. 475-486
Author(s):  
Velida Zimonjić

Abstract Customers, their needs, wishes and expectations have to be in the focus of each market-oriented enterprise, whose aim is to survive and develop in the conditions of continuous changes of environment and pronounced degree of competence. The aim of this paper is to emphasise the importance of customer satisfaction linked to service quality using theoretical survey and empirical research, point to factors that influence its level and present the measurement models in order to provide adequate reaction of the enterprise. Special attention is paid to the examination of relationship between the customer satisfaction, expectations, loyalty and service quality. The establishment and maintenance of long-term relationships based on high level of satisfaction through delivery of superior service quality leads to customer loyalty, whereby loyalty is a precondition for repurchase and realisation of business success of an enterprise. Since banking sector is extremely turbulent and characterised by strong competition, the empirical research conducted by the author using SERVQUAL model is aimed at examination of the satisfaction level of bank service customers and consequently making relevant recommendations and conclusions.


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