Applications of Knowledge Management in Construction: A Literature Review

Knowledge is considered one of the effective assets which control the success of organizations, and its effective management is crucial. Although knowledge has existed and has been used along all projects, the way it was managed was almost intuitive and highly reliable on in-house systems. As a consequence, knowledge management was introduced in the late 1990s to help companies create, share, and systematically use knowledge. Knowledge management can be defined as the identification, optimization, and active management of intellectual assets that create value, increase productivity, and gain and sustain competitive advantage. Construction field, as one of the most complicated fields, is considered a project- based field where numbers of investments in it are in millions every year. Although knowledge in construction is among the main factors for project success, most of this knowledge lies in the minds of the people, which makes it hard to be captured and stored. Accordingly, effective knowledge management in construction is affected by different factors, including the willingness of people to share their knowledge and the mobilization of the workforce from one project to another without sharing lessons learned and previous knowledge. Here comes the role of application of KM, which could help prevent “reinventing the wheel” in construction. This paper aims at offering a comprehensive overview of the application of KM in construction through reviewing extant literature sources. Topics discussed included factors affecting KM, KM tools and techniques, the processes of KM, and the main benefits and challenges facing KM. There are many factors affecting knowledge management and many tools and techniques to manage knowledge. As for the findings of this paper, they took the form of an analysis of the main benefits and challenges facing the application of KM in construction.

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Big Data, Knowledge, and Business Intelligence

Encyclopedia of Information Science and Technology, Fourth Edition ◽

10.4018/978-1-5225-2255-3.ch081 ◽

2018 ◽

pp. 943-950

Author(s):

G. Scott Erickson ◽

Helen N. Rothberg

Keyword(s):

Big Data ◽

Knowledge Management ◽

Competitive Advantage ◽

Intellectual Capital ◽

Business Intelligence ◽

Competitive Intelligence ◽

Business Analytics ◽

The Past ◽

The People ◽

Tools And Techniques

Knowledge management (KM), intellectual capital (IC), and competitive intelligence are distinct yet related fields that have endured and grown over the past two decades. KM and IC have always differentiated between the terms and concepts of data, information, knowledge, and wisdom/intelligence, suggesting value only comes from the more developed end of the range (knowledge and intelligence). But the advent of big data/business analytics has created new interest in the potential of data and information, by themselves, to create competitive advantage. This new attention provides opportunities for some exchange with more established theory. Big data gives direction for reinvigorating the more mature fields, providing new sources of inputs and new potential for analysis and use. Alternatively, big data/business analytics applications will undoubtedly run into common questions from KM/IC on appropriate tools and techniques for different environments, the best methods for handling the people issues of system adoption and use, and data/intelligence security.

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Parliament and Foreign Policy-Making Process

Asian Social Science ◽

10.5539/ass.v14n2p165 ◽

2018 ◽

Vol 14 (2) ◽

pp. 165

Author(s):

Mohammed Salman Tayie ◽

Ibrahim Mohammad Dashti

Keyword(s):

Foreign Policy ◽

Political Institutions ◽

Policy Making ◽

Public Diplomacy ◽

Public Authorities ◽

Factors Affecting ◽

Institutional Approach ◽

The People ◽

Democratic Systems

Objective: The study discusses the role of the parliament in foreign policy-making. The role of the parliament has increased over time in light of the complexities and intertwined interests among countries and the emergence of globalization phenomenon, which has dehumanized the nature and reality of international relations, the need to deepen cooperation among the parliamentarians of countries has increased and expanding it to various fields, and hence emerged the role of parliament in foreign policy-making, so that Public Diplomacy is a substitute for government diplomacy.Method: The study is based on the institutional approach, which is one of the oldest methods used in political analysis. It stems from the study of political institutions in terms of composition and competencies. The institutional approach in its origins is due to the traditional constitutional school in the study of political systems, which was confusing the concept of state and the political system, and the latter is seen as the system of government as defined by constitutional law, i.e. the set of rules and laws governing public authorities and defining their terms of reference and functions.Results: The study concluded that parliamentary diplomacy has become a substitute for the official diplomacy and contributes side by side to the exclusion of war crises and finding the pursuit peaceful diplomatic solutions. The Public Diplomacy is a tributary of support for official diplomacy if coordinated together and the value of Public Diplomacy increases as the goals and orientations of the country's foreign policy express the values and aspirations of the people truthfully.Conclusion: The study concluded that parliaments - especially in democratic systems - play an important role in the process of foreign policy-making, and that there are external and internal factors affecting the effectiveness of the role of parliament in foreign policy. The Kuwaiti parliamentary experience reflected this development of parliamentary diplomacy and its role in foreign policy-making.

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An integrated framework to implement a knowledge management programme: the role of technological tools and techniques

International Journal of Intelligent Enterprise ◽

10.1504/ijie.2012.052554 ◽

2012 ◽

Vol 1 (3/4) ◽

pp. 233 ◽

Cited By ~ 11

Author(s):

Daniela Canzano ◽

Michele Grimaldi

Keyword(s):

Knowledge Management ◽

Management Programme ◽

Integrated Framework ◽

Technological Tools ◽

Tools And Techniques

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537 - Reported and observed task performance in dementia and the role of the carer management style

International Psychogeriatrics ◽

10.1017/s1041610221002325 ◽

2021 ◽

Vol 33 (S1) ◽

pp. 81-81

Author(s):

Camino Julieta ◽

Khondoker Mizanur ◽

Kishita Naoko ◽

Mioshi Eneida

Keyword(s):

Continuous Variable ◽

Management Style ◽

Active Management ◽

Combined Model ◽

Cohen’S Kappa ◽

Cohen's Kappa ◽

The People ◽

Two Factors ◽

Adl Performance

Background:Consistency between carers’ report of the people with dementia’s (PwD) performance of activities of daily living (ADLs) and observed performance has been an important topic in the literature, but most studies have investigated whether carer’s burden and depression affect this report.Objectives:To (1) investigate if carer’s report of PwD’s performance of ADLs is consistent with PwD’s observed performance; and to (2) evaluate if carer management style has an effect on this discrepancy.Methods:Sixty-four PwD completed a performance-based ADL assessment (Assessment of Motor and Process Skills-AMPS) which entails the observation of ADL performance; their carers were interviewed using an informant-based ADL assessment (DAD), which records ADL performance as reported by the carer. Carers completed a dementia management-style scale (DMSS) that categorises the carer’s style in: criticism, active-management and encouragement. To investigate whether there was consistency between the DAD and the AMPS, a new continuous variable was created: the comparative ADL score. Cohen’s kappa was used to compare agreement/disagreement between the DAD and the AMPS. Multiple regression analysis explored whether carer styles could explain the discrepancy between the reported and observed performance of ADLs.Results:The majority of carers underestimated (71.9%) or overestimated (17.2%) (disagreement) the PwD’s ADL performance; only 10.9% of carers reached an agreement between reported and observed performance. Cohen’s kappa [k= -0.025 (95%CI -0.123 – 0.073)] indicated poor level of agreement between the DAD and the AMPS. Criticism, active-management and encouragement styles were included in the regression model: the comparative ADL score was used as the dependent variable. This combined model explained 18% (R2=0.178,F(3, 59)=4.26,p=<0.01) of the variance of the dependent variable. Active-management (β =0.037, t(62)=3.554, p=0.001) and encouragement (β =-0.024, t(62)=- 2.086, p=0.05) styles were the two factors that made the largest and statistically significant contribution to the model.Conclusions:the disagreement between the reported and the observed performance proved to be high in this group. The styles that carers use when dealing with dementia-related problems affected their report of ADL performance, which means that the strategies applied by carers to support ADL performance can be targeted to reduce the gap between reported and observed performance.

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The Role of Organizational Trust in Knowledge Management

Knowledge Management ◽

10.4018/978-1-59904-933-5.ch095 ◽

2011 ◽

pp. 1137-1154 ◽

Cited By ~ 1

Author(s):

Vincent M. Ribiere ◽

Francis D. Tuggle

Keyword(s):

Organizational Culture ◽

Knowledge Management ◽

Empirical Research ◽

Organizational Trust ◽

Research Project ◽

Intellectual Assets ◽

Important Barrier ◽

The Right

The discipline of knowledge management (KM) is no longer emerging, but some organizations are still struggling to find the right approach that will allow them to fully take advantage of their intellectual assets. Having the proper organizational culture remains an important barrier to knowledge management success. This empirical research project, conducted with data from 97 organizations involved in KM, explores relationships between the level of organizational trust and the use of KM methodologies, in particular the use of codification KM methodologies and personalization KM methodologies. The presence of trust can also be used as an indicator of KM initiative success. The contribution of this research may help organizations seeking to launch or adapt a KM initiative to choose which KM tools and technologies to deploy in order to maximize their chance of success. Finally, a rank-ordered list of KM methodologies in descending order of usefulness is reported.

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Knowledge Mapping

Knowledge Mapping and Management ◽

10.4018/978-1-931777-17-9.ch003 ◽

2011 ◽

pp. 23-29 ◽

Cited By ~ 2

Author(s):

Jay Liebowitz

Keyword(s):

Knowledge Management ◽

Concept Mapping ◽

Knowledge Mapping ◽

Knowledge Maps ◽

Comprehensive Knowledge ◽

The Creation ◽

Tools And Techniques ◽

Use Of Knowledge

Knowledge management is one of the fastest emerging fields in industry today. Unfortunately, however, most of the knowledge management endeavors do not seem to have rigorous and comprehensive knowledge management methodologies, tools, and techniques. One technique that can greatly aid the knowledge management field can be borrowed from the concept mapping community, namely the use of knowledge maps. This chapter will discuss the role of knowledge mapping for improving knowledge management projects, and the specific use of a tool called WisdomBuilder to aid in the creation of the knowledge maps.

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Best Value and Performance Management Inspired Change within UK Councils

Building a Competitive Public Sector with Knowledge Management Strategy - Advances in Human Resources Management and Organizational Development ◽

10.4018/978-1-4666-4434-2.ch009 ◽

2014 ◽

pp. 199-226

Author(s):

Sandra Moffett ◽

Tim Walker ◽

Rodney McAdam

Keyword(s):

Knowledge Management ◽

Public Sector ◽

Performance Management ◽

Exploratory Study ◽

Lessons Learned ◽

Full Potential ◽

Best Value ◽

And Performance ◽

The Uk

This chapter focuses on an exploratory study from an operational perspective, investigating the role of Knowledge Management (KM) in the UK Public Sector, the case setting being within the council’s waste services. Key literary findings outline that while Government seeks to improve council service delivery, significant legacies remain from earlier change programmes that appeared to be restricting the Local Government Modernisation Agenda (LGMA). Given the exploratory nature of the study, a theory building approach is adopted based on results from the exploratory study. The findings show that although knowledge and information flows could inform performance management frameworks to trigger change, a lack of suitable networks or a culture of knowledge sharing, combined with tight implementation timescales and a shifting agenda, meant that councils did not respond as anticipated due to systemic weaknesses. As with many organisations, KM implementation did not reach full potential. However, there are a number of lessons learned and key findings that can act as a learning process for further knowledge management applications within public sector contexts.

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The Role of Effective Chief Knowledge Officer in Facilitating Knowledge Management

Journal of Information & Knowledge Management ◽

10.1142/s0219649216500350 ◽

2016 ◽

Vol 15 (04) ◽

pp. 1650035 ◽

Cited By ~ 2

Author(s):

Mahmoud M. Migdadi

Keyword(s):

Knowledge Management ◽

Intellectual Capital ◽

Primary Role ◽

Research Model ◽

Intellectual Assets ◽

Related Aspect ◽

Multiple Issues ◽

Organisation Structure ◽

Conceptual Research

This paper addresses the need to appoint a chief knowledge officer (CKO) in an organisation and where that position be placed within the organisation structure. It also presents a comprehensive review of the literature in an attempt to answer the question regarding the elements: attributes and responsibilities of the CKO, and organisational conditions that contribute to the CKO success. Moreover, this paper highlights the role of the effective CKO in facilitating knowledge management (KM). Finally, this paper addresses the challenges that the CKO may encounter and forecasts what will be tomorrow's CKO. The approach of this paper is based on an intensive and comprehensive literature review that aim to study the CKO position and address different aspects related to the real potential of the CKO's role that is, transforming intellectual capital into profit. An integrative conceptual research model is adopted and modified to encompass the CKO attributes, responsibilities, and organisational conditions that contribute to the CKO success and his/her role in facilitating KM. Both quantitative and qualitative studies that addressed related aspect to CKO have been reviewed. From these studies it can be concluded that the primary role of the CKO is to convert knowledge into profit by leveraging the organisation's intellectual assets through facilitating KM. This study is probably one of the first studies to introduce a research model that delineates and integrates multiple issues that contribute to the success of the CKO and comprehensively present a detailed literature about this position. The findings of this paper have implications for both academicians and organisational executives.

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