The Effect of Organizational Support on Organizational Citizenship Behavior and Turnover Intention among Hotel Employees : The Moderated Mediation Effect of Organizational Justice

2017 ◽  
Vol 32 (2) ◽  
pp. 405-428
Author(s):  
Wei Liu ◽  
Hae-Soo Choi
2015 ◽  
Vol 18 (2) ◽  
pp. 177-205 ◽  
Author(s):  
Seth Ayim Gyekye ◽  
Mohammad Haybatollahi

The study tested a model of the antecedents and consequences of organizational justice among Ghanaian industrial workers (N = 320). Justice perceptions were examined in terms of their socio-cultural properties and demographic variables. These variables were examined in terms of their impact as antecedents and consequences of justice evaluations. Antecedents comprised work-related and personal characteristics. Consequences comprised perceived organizational support, organizational citizenship behavior, organizational safety climate, safety behavior, and accident frequency. Multiple regression analyses were conducted to test the hypotheses. Mplus-7 indicated a partial mediation effect in a multi-mediation model. Work-related variables strongly and positively correlated with organizational justice, and were generally better predictors of organizational justice than were personal characteristics. The results have implications to organizational behavior.


2015 ◽  
Vol 21 (4) ◽  
pp. 863-865 ◽  
Author(s):  
. Masruroh ◽  
Ifan Wijaya ◽  
Tinjung Desy Nursanti

This research was conducted at the Neglasari subdistrict office. It is located in the city of Tangerang, Tangerang District, Banten Province. The purpose of this study was to determine whether there is an influence of Organizational Justice on Organizational Citizenship Behavior with Perceived Organizational Support as a mediator variable. All public servants (PNS) at the sub-district office of Neglasari are object of research. Data obtained by questionnaire spread to all public servants (70 people) at Neglasari subdistrict office. The analytical method used was path analysis. Based on the research results, the variable Perceived Organizational Support successfully mediated the influence of Organizational Justice on Organizational Citizenship Behavior, in other words, Perceived Organizational Support strengthening the effect Organizational Justice on Organizational Citizenship. This means that if an organization wants to improve Organizational Citizenship Behavior of public servant, the organization needs to improve Organizational Justice, in addition to increasing the Organizational Justice, the organization also must improve Perceived Organization Support in order to reinforce the Organizational Citizenship Behavior of public servants at Neglasari subdistrict office, Kota Tangerang.


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