The Effect of Proactive Personality on Organizational Commitment and Organizational Citizenship Behavior among Hotel Employees: Moderated Mediation Effect of Core Self-Evaluations

2019 ◽  
Vol 34 (8) ◽  
pp. 87-107
Author(s):  
Hyeongkwon Lee
Author(s):  
Ni Luh Ketut Sri Sulistyawati

<p><em>Organizational citizenship behavior</em>  (OCB)  merupakan salah satu bentuk perilaku prososial yaitu perilaku sosial yang positif, konstruktif dan membantu. OCB ini tercermin melalui perilaku suka menolong orang lain, menjadi <em>volunteer</em> untuk tugas-tugas ekstra, patuh terhadap aturan-aturan dan prosedur-prosedur di tempat kerja. Perilaku tersebut akan muncul bila karyawan merasakan kepuasan dalam bekerja dan memiliki komitmen terhadap organisasi. Penelitian ini bertujuan untuk mengetahui pengaruh kepuasan kerja dan komitmen organisasi terhadap <em>organizational citizenship behavior</em> karyawan hotel berbintang di Bali secara parsial dan simultan. Data penelitian dikumpulkan melalui kuisioner dengan  menggunakan 100 responden dan dianalisis dengan menggunakan amalisis regresi berganda. Hasil penelitian menunjukkan bahwa kepuasan kerja dan komitmen organisasi secara parsial maupun simultan  berpengaruh positif dan signifikan terhadap <em>organizational citizenship behavior</em> karyawan. Berdasarkan uji determinasi ditemukan bahwa sumbangan variable kepuasan kerja dan komitmen organisasi sebesar 80,4 persen.</p><p> </p><p><strong>Kata kunci: </strong>Kepuasan kerja, komitmen organisasi, <em>OCB </em></p><p><strong><em> </em></strong></p><p><strong><em> </em></strong></p><p align="center"><strong><em>ABSTRACT:</em></strong></p><p><em>Organizational citizenship behavior (OCB) is one form of prosocial behavior that is positive social behavior, constructive and helpful. This OCB is reflected through the behavior of helping others, volunteering for extra tasks, obeying the rules and procedures at work. Such behavior will arise when employees feel satisfaction in work and have a commitment to the organization. This study aims to determine the effect of job satisfaction and organizational commitment to the organizational citizenship behavior of star hotel employees in Bali partially and simultaneously. The research data was collected through questionnaire using 100 respondents and analyzed by using multiple regression analysis. The results showed that job satisfaction and organizational commitment partially or simultaneously have a positive and significant effect on organizational citizenship behavior of employees. Based on test of determination found that contribution of job satisfaction variable and organizational commitment equal to 80,4 percent.</em></p><p><em> </em></p><p><strong><em>Keywords:</em></strong><em> Job satisfaction, organizational commitment, OCB</em></p>


2015 ◽  
Vol 12 (2) ◽  
pp. 49-64
Author(s):  
Arum Darmawati ◽  
Setyabudi Indartono

This study is aimed to explore the mediation effect of organizational commitment on the influence of job satisfaction on the organizational citizenship behavior. Respondent include on this study is the staff of Yogyakarta Sate University (YSU). Path analysis is used to analize the data. The result showed that organizational commitment is accepted to mediate the effect of job satisfaction on the organizational citizenship behavior. Hence organizational commitment is important for YSU staf to improve the effect of their job satisfaction on the organizational citizenship behavior.


Sign in / Sign up

Export Citation Format

Share Document