The Effect of Job Stress of Civil Servants on Job Performance and Job Satisfaction: Focusing on the Mediating Effect of Public Service Motivation

2021 ◽  
Vol 33 (1) ◽  
pp. 93-121
Author(s):  
Eun-Ji Kim ◽  
Pan-Suk Kim
Keyword(s):  
Job Satisfaction ◽  
Job Performance ◽  
Job Stress ◽  
Public Service ◽  
Public Service Motivation ◽  
Civil Servants ◽  
Mediating Effect

scholarly journals SERVANT LEADERSHIP AND FOLLOWER JOB PERFORMANCE: THE MEDIATING EFFECT OF PUBLIC SERVICE MOTIVATION

2016 ◽  
Vol 94 (4) ◽  
pp. 1025-1041 ◽  
Author(s):  
GARY SCHWARZ ◽  
ALEXANDER NEWMAN ◽  
BRIAN COOPER ◽  
NATHAN EVA
Keyword(s):  
Job Performance ◽  
Servant Leadership ◽  
Public Service ◽  
Public Service Motivation ◽  
Mediating Effect

The Relationship of Public Service Motivation to Job Satisfaction and Job Performance of Emergency Medical Services Professionals

2020 ◽  
Vol 49 (4) ◽  
pp. 590-616 ◽  
Author(s):  
Tres Stefurak ◽  
Ron Morgan ◽  
R. Burke Johnson
Keyword(s):  
Job Satisfaction ◽  
Job Performance ◽  
Emergency Medical Services ◽  
Public Service ◽  
Contextual Factors ◽  
Public Service Motivation ◽  
Medical Services ◽  
The Public ◽  
Emergency Medical ◽  
Relationship Of

Public service motivation (PSM) are motivational factors that are unique in professions that serve the public. This study examined PSM’s relationship to self-reported job satisfaction and job performance in a unique sample of emergency medical services professionals, in which little research on the PSM construct has been undertaken. The PSM factors that emerged in this study did not mirror the traditional four-factor structure. The public interest and self-sacrifice factors formed a single public service factor, and a small number of compassion factors loaded on a second factor, with the policy-making factor being fully replicated. All three factors were significantly related to job satisfaction, and none were related to job performance, while controlling for the influence of demographic and contextual factors. All of these contextual factors were significantly related to job performance, except for the length of time in the emergency medical services (EMS) field, but not job satisfaction.

The Effect of Emotional Labor on Job Satisfaction: A Focus on the Mediating Effect of Job Stress

2018 ◽  
Vol 33 (4) ◽  
pp. 217-237
Author(s):  
Miao－Miao Huo ◽  
Hyun－Sung Oh ◽  
Yoon－Sik Jeon ◽  
Kang－Su Lee
Keyword(s):  
Job Satisfaction ◽  
Job Stress ◽  
Emotional Labor ◽  
Mediating Effect
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