scholarly journals THE EFFECT OF SERVANT LEADERSHIP ON ORGANIZATIONAL CITIZENSHIP BEHAVIOR: THE ROLE OF TRUST IN LEADER AS A MEDIATION AND PERCEIVED ORGANIZATIONAL SUPPORT AS A MODERATION

2019 ◽  
Vol 1 (1) ◽  
Author(s):  
Diah Astrini Amir
Keyword(s):  
Servant Leadership ◽  
Organizational Behavior ◽  
Organizational Citizenship ◽  
Organizational Citizenship Behavior ◽  
Organizational Support ◽  
Perceived Organizational Support ◽  
Organizational Context ◽  
Citizenship Behavior ◽  
Human Aspects

Current organizational behavior studies emphasize the importance of the human aspect. Therefore, leadership as a study of organizational behavior needs to focus on human aspects. The servant leadership (SL) popularized by Greenleaf in 1970 was in line with the idea. SL is explicitly defined as leadership that focuses on serving the needs of subordinates (human aspects). SL is believed to affect subordinate positive behavior which is indicated by organizational citizenship behavior (OCB). However, in the effect of SL on OCB, there is still debate over whether both of them have a direct or indirect impact. The role of organizational context is also not considered in previous studies. This study aims to examine the role of trust in leaders (TIL) as a mediating variable and perceived organizational support (POS) as a moderating variable on the effect of SL on OCB. A total of 238 respondents were collected in the current study in various regions of Indonesia. The results showed that SL had a significant positive effect on OCB. POS was also reported to significantly moderate the effect of SL on OCB. In addition, it was unexpectedly reported that TIL did not mediate the effect of SL on OCB. POS also reported not moderating the effect of SL on OCB through TIL. The arguments in explaining these results are discussed in more detail in the discussion section of this article.

scholarly journals PENGARUH SERVANT LEADERSHIP, PERCEIVED ORGANIZATIONAL SUPPORT, DAN WELL-BEING TERHADAP ORGANIZATIONAL CITIZENSHIP BEHAVIOR PADA GURU SMK MUDITA KOTA SINGKAWANG [THE EFFECT OF SERVANT LEADERSHIP, PERCEIVED ORGANIZATIONAL SUPPORT, AND WELL-BEING ON THE ORGANIZATIONAL CITIZENSHIP BEHAVIOR OF TEACHER AT MUDITA VOCATIONAL SCHOOL SINGKAWANG CITY]

2021 ◽  
Vol 17 (2) ◽  
pp. 212
Author(s):  
Hin Su Khian ◽  
Inocentius Bernarto
Keyword(s):  
Servant Leadership ◽  
Organizational Citizenship ◽  
Organizational Citizenship Behavior ◽  
Organizational Support ◽  
Perceived Organizational Support ◽  
Sampling Technique ◽  
Well Being ◽  
Vocational School ◽  
Citizenship Behavior ◽  
Research Subjects

<p>Education is one of the formal organizations that serves to increase students' knowledge, it is also a place to obtain various knowledge as provisions for the future.The purpose of this research was to determine the effect of servant leadership, organizational citizenship behavior OCB, Perceived Organizational Support (POS), well-being on the Organizational Citizenship Behavior (OCB). The research subjects are 39 teachers teaching in SMK Mudita Vocational School, in which Organizational Citizenship Behavior (OCB) was identified. The research design in the of path analysis with a cumulative approach. The applied method is in SmartPL 32 program. The research instrument is through distributing questionnaire and by interviewing the principal and teachers of SMK Mudita Vocational School in Singkawang City. The sampling technique used is by gathering data from the entire population. This technique as census, the results   research shows that: servant leadership positively influences Organizational Citizenship Behavior (OCB), Perceived Organizational Support positively affects Organizational Citizenship Behavior (OCB) Well-being positively affects Organizational Citizenship Behavior (OCB) positively.</p><p><strong>BAHASA INDONESIA ABSTRACT: </strong>Pendidikan merupakan salah satu organisasi formal yang berfungsi untuk meningkatkan pengetahuan siswa, juga merupakan tempat untuk memperoleh berbagai ilmu pengetahuan sebagai bekal untuk dikemudian hari. Tujuan penelitian ini untuk mengetahui Pengaruh <em>servant leadership</em>, organizational citizenship behavior OCB, <em>Perceived Organizational Support </em>(POS) ,<em>Well-Being </em>terhadap terhadap <em>Organizational Citizenship Behavior </em>(OCB) guru pada sekolah SMK Mudita dikota Singkawang. Adapun subjek penelitian adalah 39 guru yang mengajar di sebuah Sekolah SMK Swasta di kota singkawang, dimana teridentifikasi <em>Organizational Citizenship Behavior </em>(OCB) didalamnya.mengunakan desain penelitian adalah Desain penelitian analisis jalur dengan cara pendekatan kumulatif. Metode yang digunakan dalam program SmartPL32. Istrumen penelitian adalah membagi kuesioner dan wawancara kepala sekolah dan guru SMK Mudita Kota Singkawang.Teknik sampel yang digunakan dalam pengambil data dari keseluruhan jumlah populasi. Teknik ini disebut sensus, Hasil dari penelitian ini menunjukan bahwa <em>Servant Leadership </em>mempengaruhi <em>Organizational Citizenship Behavior </em>(OCB) secara positif, <em>Perceived Organizational Support </em>mempengaruhi <em>Organizational Citizenship Behavior(OCB) </em>secara positif, <em>Well-being </em>mempengaruhi <em>Organizational Citizenship Behavior </em>(OCB) secara positif.</p>

scholarly journals The role of leadership styles in organizational citizenship behavior through mediation of perceived organizational support and job satisfaction

Innovar ◽  
2020 ◽  
Vol 30 (75) ◽  
pp. 87-98 ◽  
Author(s):  
Ali Asgari ◽  
Somayeh Mezginejad ◽  
Fatemeh Taherpour
Keyword(s):  
Job Satisfaction ◽  
Transactional Leadership ◽  
Organizational Citizenship ◽  
Organizational Citizenship Behavior ◽  
Organizational Support ◽  
Perceived Organizational Support ◽  
Citizenship Behavior ◽  
Transformational And Transactional Leadership ◽  
The University

This paper seeks to examine transformational and transactional leadership, employees’ organizational citizenship behavior, employees’ job satisfaction and perceived organizational sup­port; which are employees' organizational citizenship behavior associations. In addition, this study explores the mediating role of employees’ job satisfaction and perceived organizational support in the relationship between transformational and transactional leadership styles and employees’ organizational citizenship behavior. The study was conducted at the University of Birjand, Iran, on a sample of 250 employees. This research follows a descriptive and correlational approach. Our findings show that transformational leadership and employees’ job satisfaction and perceived organizational support positively and significantly influence employees’ organizational citizen-ship behavior. Additionally, results revealed that employees’ job satisfaction mediates the asso­ciation between transformational and transactional leadership and employees’ organizational citizenship behavior. Moreover, employees perceived organizational support mediates the asso­ciation between transformational and transactional leadership and employees’ organizational citi­zenship behavior. Iranian organizations, especially universities, should invest in transformational leadership and job satisfaction, as well as in the selection of managers with transformational lead­ership styles and employees who are eager to work at the university, in order to enrich the organi­zational citizenship behavior of employees.

The Effect of Happiness at Work on Organizational Citizenship Behavior

2020 ◽  
pp. 179-200
Author(s):  
Tahsin Akçakanat
Keyword(s):  
Intrinsic Motivation ◽  
Organizational Behavior ◽  
Organizational Citizenship ◽  
Organizational Citizenship Behavior ◽  
Organizational Context ◽  
Citizenship Behavior ◽  
Psychological Resilience ◽  
Positive Organizational Behavior ◽  
Significant Relationships

In this study, an attempt was made on the basis of happiness at work to assess the possible effects in the organizational context within the scope of positive organizational behavior. To that end, the focus was on the effect of happiness at work on organizational citizenship behavior (OCB) and the role of intrinsic motivation and psychological resilience in this interaction. Department managers of 4- and 5-star hotels operating in Antalya province of Turkey were selected as the sample of this study. A total of 243 department managers were reached within this scope. Descriptive statistics, correlation, and bootstrap regression analyses were used during the analysis of the data that were collected in the study. Based on the study, the presence of low and moderate levels of significant relationships were found between all the variables. Moreover, as a result of the mediation tests that were conducted, the effect of happiness at work on OCB was observed to be mediated by intrinsic motivation. Psychological resilience was found not to have any role in this interaction.

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