scholarly journals PENGARUH SERVANT LEADERSHIP, PERCEIVED ORGANIZATIONAL SUPPORT, DAN WELL-BEING TERHADAP ORGANIZATIONAL CITIZENSHIP BEHAVIOR PADA GURU SMK MUDITA KOTA SINGKAWANG [THE EFFECT OF SERVANT LEADERSHIP, PERCEIVED ORGANIZATIONAL SUPPORT, AND WELL-BEING ON THE ORGANIZATIONAL CITIZENSHIP BEHAVIOR OF TEACHER AT MUDITA VOCATIONAL SCHOOL SINGKAWANG CITY]

2021 ◽  
Vol 17 (2) ◽  
pp. 212
Author(s):  
Hin Su Khian ◽  
Inocentius Bernarto

<p>Education is one of the formal organizations that serves to increase students' knowledge, it is also a place to obtain various knowledge as provisions for the future.The purpose of this research was to determine the effect of servant leadership, organizational citizenship behavior OCB, Perceived Organizational Support (POS), well-being on the Organizational Citizenship Behavior (OCB). The research subjects are 39 teachers teaching in SMK Mudita Vocational School, in which Organizational Citizenship Behavior (OCB) was identified. The research design in the of path analysis with a cumulative approach. The applied method is in SmartPL 32 program. The research instrument is through distributing questionnaire and by interviewing the principal and teachers of SMK Mudita Vocational School in Singkawang City. The sampling technique used is by gathering data from the entire population. This technique as census, the results   research shows that: servant leadership positively influences Organizational Citizenship Behavior (OCB), Perceived Organizational Support positively affects Organizational Citizenship Behavior (OCB) Well-being positively affects Organizational Citizenship Behavior (OCB) positively.</p><p><strong>BAHASA INDONESIA ABSTRACT: </strong>Pendidikan merupakan salah satu organisasi formal yang berfungsi untuk meningkatkan pengetahuan siswa, juga merupakan tempat untuk memperoleh berbagai ilmu pengetahuan sebagai bekal untuk dikemudian hari. Tujuan penelitian ini untuk mengetahui Pengaruh <em>servant leadership</em>, organizational citizenship behavior OCB, <em>Perceived Organizational Support </em>(POS) ,<em>Well-Being </em>terhadap terhadap <em>Organizational Citizenship Behavior </em>(OCB) guru pada sekolah SMK Mudita dikota Singkawang. Adapun subjek penelitian adalah 39 guru yang mengajar di sebuah Sekolah SMK Swasta di kota singkawang, dimana teridentifikasi <em>Organizational Citizenship Behavior </em>(OCB) didalamnya.mengunakan desain penelitian adalah Desain penelitian analisis jalur dengan cara pendekatan kumulatif. Metode yang digunakan dalam program SmartPL32. Istrumen penelitian adalah membagi kuesioner dan wawancara kepala sekolah dan guru SMK Mudita Kota Singkawang.Teknik sampel yang digunakan dalam pengambil data dari keseluruhan jumlah populasi. Teknik ini disebut sensus, Hasil dari penelitian ini menunjukan bahwa <em>Servant Leadership </em>mempengaruhi <em>Organizational Citizenship Behavior </em>(OCB) secara positif, <em>Perceived Organizational Support </em>mempengaruhi <em>Organizational Citizenship Behavior(OCB) </em>secara positif, <em>Well-being </em>mempengaruhi <em>Organizational Citizenship Behavior </em>(OCB) secara positif.</p>

2019 ◽  
Vol 1 (4) ◽  
pp. 19-26
Author(s):  
Ignatius Soni Kurniawan ◽  
Lusia Tria Hatmanti Hutami

This research aims to test the mediation of organizational citizenship behavior between rewards and recognition toward task performance and the mediation of perceived organizational support between feedbacks from job toward task performance. This research performed on SMEs craft employee in Kasongan, Bantul, with total of 114 respondents. The sampling technique used purposive sampling only to employee with two years work experience and concurrently did not work as an owner. The result showed that organizational citizenship behavior did not mediate rewards and recognition toward task performance, but only perceived organizational support mediated between feedbacks from job toward task performance.


2019 ◽  
Vol 8 (3) ◽  
pp. 24-29
Author(s):  
Seena Nikhil ◽  
J. Arthi

This study attempts to investigate the effect of Perceived Organizational Support (POS) of employees on their Organizational Citizenship Behavior (OCB). It also examines if there are significant differences in the impact of POS on OCB of employees due to demographic factors (age, gender, tenure, designation) of employees. POS indicates the perception of employees regarding the extent to which their organization appreciates their contribution and cares for their well-being (Rhoades & Eisenberger, 2002). OCB refers to employee participation in tasks that are not formally a part of the job description, but are beneficial for the organization as a whole (Organ & Ryan, 1995). In the current business scenario, when employee turnover rate poses a serious threat to businesses, employers increasingly value employee loyalty and dedication. A cross-sectional survey was conducted to obtain the perceptions of 272 employees working in Information Technology Enabled Services (ITeS) Sector, Bangalore, India. The results of the study indicate that POS had a significant impact on Organizational Citizenship Behavior (OCB) of employees. Among the demographic factors, organizational tenure influenced the impact of POS on OCB. This paper has implications for employers and top management who struggle to retain their employees.


2019 ◽  
Vol 1 (1) ◽  
Author(s):  
Diah Astrini Amir

Current organizational behavior studies emphasize the importance of the human aspect. Therefore, leadership as a study of organizational behavior needs to focus on human aspects. The servant leadership (SL) popularized by Greenleaf in 1970 was in line with the idea. SL is explicitly defined as leadership that focuses on serving the needs of subordinates (human aspects). SL is believed to affect subordinate positive behavior which is indicated by organizational citizenship behavior (OCB). However, in the effect of SL on OCB, there is still debate over whether both of them have a direct or indirect impact. The role of organizational context is also not considered in previous studies. This study aims to examine the role of trust in leaders (TIL) as a mediating variable and perceived organizational support (POS) as a moderating variable on the effect of SL on OCB. A total of 238 respondents were collected in the current study in various regions of Indonesia. The results showed that SL had a significant positive effect on OCB. POS was also reported to significantly moderate the effect of SL on OCB. In addition, it was unexpectedly reported that TIL did not mediate the effect of SL on OCB. POS also reported not moderating the effect of SL on OCB through TIL. The arguments in explaining these results are discussed in more detail in the discussion section of this article.


Author(s):  
Wahyu Kristiani ◽  
Matin Matin ◽  
Sugiarto Sugiarto

The purpose of this research was to study the effect of organizational culture and perceived organizational support (POS) on organizational citizenship behavior (OCB) of the SDK PENABUR Jakarta teachers. The method used in this research is a survey method, using a quantitative approach. This research was conducted on SDK PENABUR teachers, with a population of 320 people, and a sample of 178 people. Sampling uses random sampling technique. Based on the research data, it can be concluded that, first there is a positive direct effect of organizational culture on OCB. Second, there is a positive direct effect of POS on OCB. Third, there is a positive direct effect of organizational culture on POS.


2020 ◽  
Vol 2 (1) ◽  
pp. 10
Author(s):  
Indri Wahyuni ◽  
Sulastri Sulastri

Purpose - This research analyzed: (1) The influence of Perceived organizational suport on work engagement at PT Padang Intermedia Pers (2) The influence of work engagement on organizational citizenship behavior at PT Padang Intermedia Pers (3) The influence of perceived organizational support on organizational citizenship behavior at PT Padang Intermedia Pers (4) The influence of perceived organizational support on organizational citizenship behavior through work engagement at PT Padang Intermedia Pers.Methodology- This research is causal research. The populations were all employee in the PT Padang Intermedia Pers, amounting to 102 people. The number of samples was determined using cluster propotional sampling technique. This research analyzed using path analysis with SmartPLS3.Finding- Regarding the partial mediation model proposed, the data confirm the relationship set out in the hypothesis. This research found that (1) Perceived organizational support has positive and significant effect work engagement in PT Padang Intermedia Pers (2) Work engagement has a positive and significant effect on organizational citizenship behavior in PT Padang Intermedia Pers (3) Perceived organizational support has a positive and significant effect on organizational citizenship behavior in PT Padang Intermedia Pers (4) Work engagement mediates the relationship between perceived organizational support and organizational citizenship behavior. Keywords: Organizational citizenship behavior, Perceived Organizational Support, Work Engagement


2016 ◽  
Vol 4 (1) ◽  
Author(s):  
S. DeviMageshkumar

Organizational citizenship behavior is considered as one of the vital element needed in the organizational to increase organizational effectiveness and productivity. The present study aims to study the influence of organizational commitment and perceived organizational support on organizational citizenship behavior among marketing executives. The study is Ex post facto in nature and the sample consists of 113 Male marketing executives from the sales and Marketing department in a Retail Organization with more than one year experience. The age group ranges from 19-32. The tools used in study include Organizational Commitment Questionnaire (Mowday, Porter & Steers, 1979), Perceived Organizational Support Questionnaire (Rhoades & Eisenberger, 2002) and Organizational Citizenship Behavior Questionnaire (Karunanidhi & Manimala, 2009). The statistical method used for the present study is Pearson’s Product Moment Correlation to find out the relationship among variables. Results of the study indicate that there is significant relationship between organizational commitment and organizational citizenship behavior; there is no significant relationship between perceived organizational support and organizational citizenship behavior and there is no significant relationship between perceived organizational support and organizational commitment. From the present study it is concluded that organizational commitment influence organizational citizenship behavior among marketing executives.


2019 ◽  
Vol 3 (2) ◽  
Author(s):  
Andi Kusuma Negara ◽  
Riska Wahyu Febrianti

Usaha yang dilakukan Pemerintah Kota Tangerang membenahi akuntanbilitas dan transparansi penyelenggaraan pemerintahan cukup berhasil. Penelitian ini bertujuan menganalisis faktor-faktor motivasi pelayanan publik, perceived organizational support dan organizational citizenship behavior yang berpengaruh terhadap peningkatan kinerja organisasi publik di Kota Tangerang. Kecenderungan motivasi pelayanan publik, perceived organizational support dan organizational citizenship behavior diduga dapat mendorong peningkatan kinerja organisasi. Dalam rangka menganalisis faktor-faktor tersebut, maka dikembangkanlah model penelitian yang dibentuk dari telaah pustaka. Model ini memiliki tiga hipotesis dengan empat variabel: motivasi pelayanan publik, perceived organizational support dan organizational citizenship behavior dan kinerja organisasi. Analisis data terhadap 115 individu yang telah berstatus pegawai tetap pada institusi publik.di Kota Tangerang dilakukan dengan menggunakan Structural Equation Modeling (SEM) sebagai alat analisis menggunakan program LISREL 8.8. Pada akhirnya, penelitian ini juga diharapkan dapat menghubungkan hasil penelitian dengan implikasi teoritis dan implikasi kebijakan manajemen Pemerintah Kota Tangerang.Kata Kunci : Motivasi Pelayanan Publik , Perceived Organizational Support, Organizational Citizenship Behavior, Kinerja Organisasi


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