scholarly journals Typical functionality, application and deployment specifics of knowledge management systems in IT companies

2020 ◽  
Vol 8 ◽  
pp. 45-54
Author(s):  
Volodymyr Sokol ◽  
◽  
Mariia Bilova ◽  
Oleksii Kosmachov ◽  
◽  
...  
Keyword(s):  
Knowledge Management ◽  
Software Development ◽  
Data Storage ◽  
Success Factors ◽  
Management Systems ◽  
Knowledge Management Systems ◽  
Software Projects ◽  
Management Tools ◽  
Storage And Retrieval ◽  
Emerging Issues

The work is focused on features of knowledge storage and its reuse in companies whose activities are related to software development. The concepts of knowledge, knowledge management and knowledge management systems from the standpoint of their usage in an IT company are given. It is determined that organizational knowledge is divided into explicit, which can be presented in the form of a letter, instructions, reference book, etc., and implicit, which exists only in an employee's mind directly and cannot be easily extracted. The main goal of knowledge management is formed, which is the organization of processes of creation, storage, acquisition, transfer and application of knowledge. The main strategies of knowledge are described, including the creation of knowledge, storage and retrieval of knowledge, transfer and exchange of knowledge, application of knowledge, examples of their use in software development. The characteristics of the knowledge management system is given as an information system that is designed to improve the efficiency of knowledge management of the organization. This system allows to solve problems related to the variety of software projects in which the IT company is involved. The main structural components and functions of knowledge management systems are identified, which include search tools, content and interaction management tools, data storage tools and mining tools, as well as group and artificial intelligence tools. The features of the usage and implementation of knowledge management systems at the work of small and medium-sized IT companies on the example of the Academy Smart Ltd are analyzed. The emerging issues of implementation of the system and success factors are considered. The features of the knowledge management process in Academy Smart Ltd is given, conclusions about efficiency of this organization are made, according to what the directions of the further researches are formed.

Stages of Knowledge Management Systems

2007 ◽  
pp. 71-93
Author(s):  
Petter Gottschalk
Keyword(s):  
Knowledge Management ◽  
Knowledge Work ◽  
Management Systems ◽  
Knowledge Management Systems ◽  
Stage Model ◽  
Organizational Evolution ◽  
Multistage Model ◽  
Storage And Retrieval ◽  
Management Technology ◽  
It Applications

Knowledge management systems refer to a class of information systems applied to manage organizational knowledge. These systems are IT applications to support and enhance the organizational processes of knowledge creation, storage and retrieval, transfer, and application (Alavi & Leidner, 2001). The knowledge management technology stage model presented in this chapter is a multistage model proposed for organizational evolution over time. Stages of knowledge management technology are a relative concept concerned with IT’s ability to process information for knowledge work. The knowledge management technology stage model consists of four stages (Gottschalk, 2005). When applied to law enforcement in the following chapters, the stages are labeled officer-to-technology, officer-to-officer, officer-to-information, and officer-to-application.

Leadership Social Power as a Component of KMS Success

2015 ◽  
Vol 11 (2) ◽  
pp. 1-14 ◽  
Author(s):  
Vincent Scovetta ◽  
Timothy J. Ellis
Keyword(s):  
Knowledge Management ◽  
Success Factors ◽  
Social Power ◽  
Management Systems ◽  
Knowledge Management Systems ◽  
Knowledge Use ◽  
Content Quality ◽  
Knowledge Quality ◽  
Knowledge Content

This study investigated the relationships between a leader's of Leadership Social Power (LSP) profile and Knowledge Management Systems (KMS). Previous research has established that KMS success is positively impacted by leadership commitment to KMS, knowledge quality, and knowledge use. Yet how little we know about the constructs of leadership that may impact KM. The goals of this research focused on discovering how the manner in which leaders exert power – their LSP profile – influenced each of these KM success factors. This research was able to empirically demonstrate that LSP is a factor of that success and was able to effectively predict Leadership Commitment to KMS, Knowledge Content Quality, and Knowledge Use based upon predominate manner of Leadership Social Power used by the KM leaders.

scholarly journals Critical Success Factors (CSFs) needed to Build Faculty Knowledge Sharing Systems Concentrating in Universities the Middle East

2018 ◽  
Vol 7 (3.13) ◽  
pp. 188
Author(s):  
Dr Ashraf Badawood ◽  
Dr Hamad AlBadri
Keyword(s):  
Knowledge Management ◽  
Middle East ◽  
Knowledge Sharing ◽  
Critical Success Factors ◽  
Success Factors ◽  
Management Systems ◽  
Knowledge Management Systems ◽  
Cultural Leadership ◽  
Faculty Knowledge ◽  
Critical Success

The objective of this study is to assess the critical success factors needed to build faculty knowledge management systems with students by using phone texting platform. This study particularly investigates the efficacy of using phone texting platforms as primary knowledge sharing system in universities in the Middle East. Consistent with results collected and previous research, it was shown that knowledge sharing is plagued by various barriers while implementation of phone texting platforms was viable but also impaired. To ameliorate this, changes in cultural, leadership and control attitudes ought to be undertaken to ensure knowledge sharing technologies are integrated in culture as well as in the universities. Revision of government policy is also important in order to foster implementation of knowledge management systems in universities and they can also help in availing the capital outlays required for infrastructure. Furthermore, collaboration with western universities who have already impended phone texting platforms as knowledge sharing systems is also essential. Finally, training of faculty members on how to use and integrate knowledge sharing technology especially phone texting platform will help in augmenting their skills in this facet of knowledge management 

scholarly journals Organizacijų žinių vadybos sistemos: technologinis aspektas

2008 ◽  
Vol 44 ◽  
pp. 22-43 ◽  
Author(s):  
Juozas Mačiuitis ◽  
Audronė Ona Mikalauskienė ◽  
Laima Zalieckaitė
Keyword(s):  
Knowledge Management ◽  
Learning Organization ◽  
Content Management ◽  
Complex Problem ◽  
Organization Culture ◽  
Management Systems ◽  
Software Systems ◽  
Knowledge Management Systems ◽  
Management Tools ◽  
The Right

Žmogiškieji ištekliai yra daugelio organizacijų pagrindinis turtas. Darbuotojų žinios turi būti išsaugotos ir pereiti iš individualaus į organizacijos lygmenį, tuo užtikrinant organizacijos mokymosi procesą ir jos gerovės augimą. Žinių vadyba susideda iš įvairių komponentų ir aspektų, tokių kaip socialinis-kultūrinis, organizacinis ir technologinis. Šiame straipsnyje daugiau dėmesio skiriama technologiniam aspektui, apžvelgta programinė įranga, naudojama įvairiems žinių vadybos procesams palaikyti. Pateikti programinės įrangos pavyzdžiai pagal atliekamas pagrindines funkcijas, taip pat apžvelgtos kai kurios integruotos žinių vadybos sistemos.Knowledge management systems in organizations: technological aspectJuozas Mačiuitis, Audronė Ona Mikalauskienė, Laima Zalieckaitė SummaryKnowledge management is a hot topic in many business organizations. If properly applied, knowledge management may become a useful tool for business transformation and even the key to competitive advantage. Knowledge management is a very complex problem and can be tackled from several viewpoints: socio-organizational, financial and economical, technical, human, and legal. Knowledge management is essentially about facilitating the processes by which knowledge is created, shared and used in organisations. In this paper we address the technological aspect and survey available software systems that support different knowledge management activities. We categorize these tools into groups, based on their capabilities and functionality: document and content management tools, groupware and collaborative tools, taxonomy software, data mining and knowledge discovery tools, knowledge portals and networks, e-learning systems, intelectual property management tools, competence management tools, etc. We discussed samples of tools that represent what the market offers. We do not claim to cover the entire market, which is large, dynamic and expanding. Our research shows, that the most available tools are specialized, but some integrated suites exist too. To implement an efficient knowledge management system, organizations must identify their main problems, assign priorities, define strategy, and then select appropriate tools. Even though this paper focuses on tools, it is important to state that technology alone will never be the right solution to knowledge management. There are other components of knowledge management systems, and they are discussed in this paper. One popular and widely-used approach is to think of knowledge management in terms of three components: people, processes and technology. Another approach review the roles of knowledge management in learning organization from four perspectives: personal knowledge management, learning organization, organization culture, and organization corporate. Additionally, we present different ways of classifying knowledge management systems, and what requirements they must to meet.

Guidelines for Selecting Appropriate Knowledge Management System Implementation Frameworks

2020 ◽  
Vol 16 (4) ◽  
pp. 81-108
Author(s):  
George Maramba ◽  
Hanlie Smuts
Keyword(s):  
Knowledge Management ◽  
Management System ◽  
Success Factors ◽  
Business Processes ◽  
Knowledge Management System ◽  
Management Systems ◽  
Successful Implementation ◽  
Knowledge Management Systems ◽  
Implementation Framework ◽  
Modern Business

The preservation of knowledge is a universal requirement for every organisation that strives to gain a competitive advantage. Knowledge management systems are a modern business enabler and driver of success. Furthermore, the implementation of knowledge management systems is a comprehensive process which integrates people, business processes, the business universe, technology, and customers. However, some evidence suggests that organisations are investing a multiplicity of resources in implementing knowledge management systems with little success. Therefore, the aim of this study is to identify and understand the types of frameworks available for implementing knowledge management systems and present a comprehensive implementation framework including the relevant critical success factors and measurement tools that organisations may use for implementing knowledge management system projects. The successful implementation of knowledge management systems lie in the adoption of a suitable strategy and well-defined framework.

Stages of Knowledge Management Systems

2011 ◽  
pp. 525-540
Author(s):  
Petter Gottschalk
Keyword(s):  
Knowledge Management ◽  
Knowledge Work ◽  
Management Systems ◽  
Knowledge Management Systems ◽  
Stage Model ◽  
Organizational Evolution ◽  
Multistage Model ◽  
Storage And Retrieval ◽  
Management Technology ◽  
It Applications

Knowledge management systems refer to a class of information systems applied to manage organizational knowledge. These systems are IT applications to support and enhance the organizational processes of knowledge creation, storage and retrieval, transfer, and application (Alavi & Leidner, 2001). The knowledge management technology stage model presented in this chapter is a multistage model proposed for organizational evolution over time. Stages of knowledge management technology are a relative concept concerned with IT’s ability to process information for knowledge work. The knowledge management technology stage model consists of four stages (Gottschalk, 2005). When applied to law enforcement in the following chapters, the stages are labeled officer-to-technology, officer-to-officer, officer-to-information, and officer-to-application.

scholarly journals Knowledge base cloud – a new approach to knowledge management systems architecture

2012 ◽  
Vol 60 (4) ◽  
pp. 267-280 ◽  
Author(s):  
Andrej Miklošík ◽  
Eva Hvizdová
Keyword(s):  
Knowledge Management ◽  
Management Systems ◽  
Knowledge Management Systems ◽  
Systems Architecture ◽  
New Approach ◽  
Implementation Model ◽  
Emerging Issues ◽  
Information Systems Architecture ◽  
Intelligent Tools ◽  
Cloud Implementation

This article aims at identifying the limitations of current approaches to knowledge management systems architecture creation and proposing innovative solutions on handling with the emerging issues of the existing methodologies. These findings should encourage the more effective handling with the created knowledge and initiate new knowledge creation with the support of the intelligent tools and systems forming the knowledge management cloud. The authors have proposed a new approach to the knowledge management systems architecture. This principle named knowledge management cloud is defined in the article including its typical characteristics and basic compounds. Finally the knowledge management cloud implementation model is introduced to help the companies with adopting this new principle into their information systems architecture and management.

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