Stages of Knowledge Management Systems

Author(s):  
Petter Gottschalk

Knowledge management systems refer to a class of information systems applied to manage organizational knowledge. These systems are IT applications to support and enhance the organizational processes of knowledge creation, storage and retrieval, transfer, and application (Alavi & Leidner, 2001). The knowledge management technology stage model presented in this chapter is a multistage model proposed for organizational evolution over time. Stages of knowledge management technology are a relative concept concerned with IT’s ability to process information for knowledge work. The knowledge management technology stage model consists of four stages (Gottschalk, 2005). When applied to law enforcement in the following chapters, the stages are labeled officer-to-technology, officer-to-officer, officer-to-information, and officer-to-application.

2011 ◽  
pp. 525-540
Author(s):  
Petter Gottschalk

Knowledge management systems refer to a class of information systems applied to manage organizational knowledge. These systems are IT applications to support and enhance the organizational processes of knowledge creation, storage and retrieval, transfer, and application (Alavi & Leidner, 2001). The knowledge management technology stage model presented in this chapter is a multistage model proposed for organizational evolution over time. Stages of knowledge management technology are a relative concept concerned with IT’s ability to process information for knowledge work. The knowledge management technology stage model consists of four stages (Gottschalk, 2005). When applied to law enforcement in the following chapters, the stages are labeled officer-to-technology, officer-to-officer, officer-to-information, and officer-to-application.


Author(s):  
Petter Gottschalk

Knowledge management systems refer to a class of information systems applied to manage organizational knowledge. These systems are IT applications to support and enhance the organizational processes of knowledge creation, storage and retrieval, transfer, and application (Alavi & Leidner, 2001). The knowledge management technology stage model presented in this chapter is a multistage model proposed for organizational evolution over time. Stages of knowledge management technology is a relative concept concerned with IT’s ability to process information for knowledge work. The knowledge management technology stage model consists of four stages (Gottschalk, 2005). When applied to law enforcement in the following chapters, the stages are labeled officer-to-technology, officer-to-officer, officer-to-information, and officer-to-application.


Author(s):  
Petter Gottschalk

A stage model for knowledge management systems in policing financial crime is developed in this chapter. Stages of growth models enable identification of organizational maturity and direction. Information technology to support knowledge work of police officers is improving. For example, new information systems supporting police investigations are evolving. Police investigation is an information-rich and knowledge-intensive practice. Its success depends on turning information into evidence. This chapter presents an organizing framework for knowledge management systems in policing financial crime. Future case studies will empirically have to illustrate and validate the stage hypothesis developed in this paper.


Author(s):  
Dick Stenmark ◽  
Rikard Lindgren

This chapter is motivated by one simple question: Why do so many knowledge management systems (KMS) fail when implemented in organizational knowledge work practice? Indeed, imbalance between the desire for accurate content and the workload required to achieve this still appears to be a critical issue, resulting in KMS of little use for organizational members. Hence, KMS maintenance is an important research subject. With the objective to contribute recommendations for how to integrate KMS with everyday knowledge work, we apply general lessons learned from development of groupware applications as a theoretical lens to analyze empirical experiences of three implemented and evaluated KMS. Theorizing the relationship between the recommendations developed and extant KMS design theory, the chapter offers implications for IS research and practice.


Author(s):  
Budi Endarto ◽  
Dani Teguh Wibowo ◽  
Erry Meta

Arus globalisasi dan liberalisasi serta perkembangan teknologi informasi sangat mempengaruhi model bisnis termasuk jasa hukum yang dalam hal ini juga harus diantisipasi oleh kantor hukum. Dalam pengelolaan kantor hukum, setidaknya terdapat dua langkah pengembangan yakni Knowledge Management Systems and Knowledge Management Technology. Terlebih dengan pemberlakuan Administrasi Perkara di Pengadilan Secara Elektronik (e-Court) sebagaimana diatur dalam Peraturan Mahkamah Agung Republik Indonesia Nomor 3 Tahun 2018, menuntut setiap kantor hukum untuk mengembangkan system informasi e-Court. Tujuan dari program Pengabdian Kepada Masyarakat ini adalah mengembangkan dan menerapkan aplikasi e-Court pada dua kantor hukum yakni SMB Law Office dan Kukuh Pramono and Partner sebagai mitra. Metode yang digunakan dalam kegiatan ini adalah mengidentifikasi kepemilikan serta penguasaan mitra akan teknologi infomasi, pengembangan dan penerapan melalui sosialisasi dan pelatihan penggunaan teknologi informasi berupa Administrasi Perkara di Pengadilan Secara Elektronik (e-Court) pada kantor hukum mitra. Hasil dari kegiatan pengembangan dan penerapan aplikasi e-Court pada kantor hukum mitra dapat mewujudkan Knowledge Manamement Systems dan Knowledge Management Technology secara efektif dan efisien.


2020 ◽  
Vol 8 ◽  
pp. 45-54
Author(s):  
Volodymyr Sokol ◽  
◽  
Mariia Bilova ◽  
Oleksii Kosmachov ◽  
◽  
...  

The work is focused on features of knowledge storage and its reuse in companies whose activities are related to software development. The concepts of knowledge, knowledge management and knowledge management systems from the standpoint of their usage in an IT company are given. It is determined that organizational knowledge is divided into explicit, which can be presented in the form of a letter, instructions, reference book, etc., and implicit, which exists only in an employee's mind directly and cannot be easily extracted. The main goal of knowledge management is formed, which is the organization of processes of creation, storage, acquisition, transfer and application of knowledge. The main strategies of knowledge are described, including the creation of knowledge, storage and retrieval of knowledge, transfer and exchange of knowledge, application of knowledge, examples of their use in software development. The characteristics of the knowledge management system is given as an information system that is designed to improve the efficiency of knowledge management of the organization. This system allows to solve problems related to the variety of software projects in which the IT company is involved. The main structural components and functions of knowledge management systems are identified, which include search tools, content and interaction management tools, data storage tools and mining tools, as well as group and artificial intelligence tools. The features of the usage and implementation of knowledge management systems at the work of small and medium-sized IT companies on the example of the Academy Smart Ltd are analyzed. The emerging issues of implementation of the system and success factors are considered. The features of the knowledge management process in Academy Smart Ltd is given, conclusions about efficiency of this organization are made, according to what the directions of the further researches are formed.


MIS Quarterly ◽  
2013 ◽  
Vol 37 (1) ◽  
pp. 299-313 ◽  
Author(s):  
Yinglei Wang ◽  
◽  
Darren B. Meister ◽  
Peter H. Gray ◽  
◽  
...  

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