The impact of mobile banking on the adoption of banking products and services in South Africa, using the technology acceptance model

Much of the available literature that has examined the diffusion of mobile banking has tended to focus on the developed societies where these innovations had initially been introduced. As such, there is a paucity of studies on the diffusion of innovations that have focused on mobile banking in developing contexts generally and in particular in South Africa. This study focused on convenience, cost/price, trust and the original variables of the extended technology acceptance model by Venkatesh and Davis (2000). The study has further explored the main influencers for mobile banking among customers on the basis of their perceptions of important attributes of the electronic banking technology.

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Computer Self-Efficacy and Organizational Culture In Affecting Technology Acceptance Model

Turkish Journal of Computer and Mathematics Education (TURCOMAT) ◽

10.17762/turcomat.v12i5.997 ◽

2021 ◽

Vol 12 (5) ◽

pp. 484-489

Author(s):

Ulfah Mediaty Arief Et al.

Keyword(s):

Organizational Culture ◽

Technology Acceptance ◽

Technology Acceptance Model ◽

Self Efficacy ◽

High Technology ◽

Ease Of Use ◽

Perceived Ease Of Use ◽

Substantial Impact ◽

Acceptance Model ◽

The Impact

As the leading provider of education, teachers need to have high technology adoption skills. There is LMS technology in inputs that can streamline learning practices. Mostly with inclusion of the impact of organizational culture and machine self-efficacy on LMS Schoology, this study aims to see the capacity of technology acceptance by teachers using the Technology Acceptance Model (TAM).The results of the study using the model described above for teachers in the cities of Salatiga and Boyolali show that organizational culture does not have a major impact on attitude or purpose to use towards LMS Schoology.The self-efficacy of computers may not affect perceived utility, but has a substantial impact on perceived ease of use. The model also indicates that teachers, while they find it difficult to incorporate it, have a positive attitude towards the nature of LMS technology.

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Technology Cluster Effect as Moderator in the Technology Acceptance Model: The Case of Text Messaging and Wig Mobile Banking Adoption

The Sustainable Global Marketplace ◽

10.1007/978-3-319-10873-5_136 ◽

2014 ◽

pp. 240-240 ◽

Cited By ~ 1

Author(s):

Jacques Nel ◽

Christo Boshoff ◽

Tsietsi Raleting

Keyword(s):

Technology Acceptance ◽

Technology Acceptance Model ◽

Text Messaging ◽

Cluster Effect ◽

Mobile Banking ◽

Acceptance Model

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The Application of Technology Acceptance Model to Assess the Role of Complexity Toward Customer Acceptance on Mobile Banking

Proceedings of International Conference on Smart Computing and Cyber Security - Lecture Notes in Networks and Systems ◽

10.1007/978-981-15-7990-5_25 ◽

2020 ◽

pp. 259-265

Author(s):

Gustita Arnawati Putri ◽

Ariyani Wahyu Wijayanti ◽

Kurnia Rina Ariani

Keyword(s):

Technology Acceptance ◽

Technology Acceptance Model ◽

Mobile Banking ◽

Customer Acceptance ◽

Acceptance Model

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The Use of Technology Acceptance Model in Mobile Banking

Research Anthology on Concepts, Applications, and Challenges of FinTech ◽

10.4018/978-1-7998-8546-7.ch026 ◽

2021 ◽

pp. 478-487

Author(s):

Kadriye Burcu Öngen Bilir

Keyword(s):

Technology Acceptance ◽

Technology Acceptance Model ◽

Ease Of Use ◽

Perceived Usefulness ◽

Mobile Banking ◽

Research Model ◽

Normative Pressure ◽

Use Of Technology ◽

Customer Attitude ◽

Acceptance Model

This chapter aims to determine the variables that explain using mobile banking. This study identifies and investigates the factors that influence the adoption of mobile banking, and specifically focuses on the evaluation of mobile banking application with users or non-users. The research model includes the basic concepts of the technology acceptance model. The technology acceptance model (TAM) tries to explain the adoption process and underlying influencing factors in technology acceptance. The survey was conducted to gather data which was coded in SPSS 17. Confirmatory factor analysis was used to analyze data, and structural equation modeling using Amos 17 software was used to validate the research model. The result shows that perceived ease of use, perceived usefulness, and perceived normative pressure significantly influences customer attitude, which affects the adoption of mobile banking.

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SMS Banking

International Journal of E-Services and Mobile Applications ◽

10.4018/jesma.2010070102 ◽

2010 ◽

Vol 2 (3) ◽

pp. 19-43 ◽

Cited By ~ 4

Author(s):

Krassie Petrova ◽

Shi Yu

Keyword(s):

Technology Acceptance ◽

Technology Acceptance Model ◽

Text Messaging ◽

Relevant Literature ◽

Mobile Service ◽

Mobile Banking ◽

Group Discussions ◽

Short Text ◽

Handheld Device ◽

Acceptance Model

Mobile banking is a mobile service that allows the user to perform banking transactions using a mobile handheld device and a mobile service known as short text messaging (SMS). Deploying an expanded Technology Acceptance Model (TAM), this study aims to identify the factors that influence the customer’s decision to use SMS banking. Findings from relevant literature and outcomes of the analysis of qualitative data were gathered through focus group discussions to build a model, and a survey was conducted to explore the model with respect to individuals’ behaviour when considering using SMS banking. Findings show that service quality, as well as the degree of customers’ awareness about the service, influence participants’ perceptions about the usefulness of SMS banking and their intentions to use and adopt the service in the future.

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