scholarly journals Socially Responsible Real Estate Brokerage in the Pandemic Era

2021 ◽  
Vol 3 (1) ◽  
pp. 320-328
Author(s):  
Piotr Tomski

Abstract Social responsibility in the real estate brokerage, which is essentially “people’s business” may be particularly important while facing the SARS-CoV-2 pandemic and coming down with COVID-19, which is largely the result of interpersonal contact. Thus, the sector seems to be an important link in preventing the spread of infections. The objective of the study is to analyze the adjustment of the real estate sector to new challenges in terms of CSR, related to the coronavirus pandemic.

2020 ◽  
Vol 48 (3) ◽  
pp. 1-9 ◽  
Author(s):  
Wen-Chi Chen ◽  
Kuan-Mien Hsieh ◽  
Chueh-Shih Lin ◽  
Chun-Chang Lee ◽  
Cheng Yu ◽  
...  

We employed structural equation modeling to explore how sales ethics, corporate social responsibility, trust, and attitude influence customers' loyalty in the real estate brokerage industry. Participants were 466 real estate brokerage customers in Kaohsiung, Taiwan. The empirical results show that the greater the degree of recognition that customers have of the industry's sales ethics, the more they acknowledge the industry's corporate social responsibility and the more they trust the industry. Moreover, a stronger customer perception of the industry attitude had a significant positive influence on loyalty, such that trust had an indirect effect on loyalty through the mediator of attitude. This implies that sales ethics and corporate social responsibility are integral factors that influence customers' loyalty in the real estate brokerage industry.


2014 ◽  
Vol 22 (1) ◽  
pp. 24-41 ◽  
Author(s):  
Deepa Mani ◽  
Kim-Kwang Raymond Choo ◽  
Sameera Mubarak

Purpose – Opportunities for malicious cyber activities have expanded with the globalisation and advancements in information and communication technology. Such activities will increasingly affect the security of businesses with online presence and/or connected to the internet. Although the real estate sector is a potential attack vector for and target of malicious cyber activities, it is an understudied industry. This paper aims to contribute to a better understanding of the information security threats, awareness, and risk management standards currently employed by the real estate sector in South Australia. Design/methodology/approach – The current study comprises both quantitative and qualitative methodologies, which include 20 survey questionnaires and 20 face-to-face interviews conducted in South Australia. Findings – There is a lack of understanding about the true magnitude of malicious cyber activities and its impact on the real estate sector, as illustrated in the findings of 40 real estate organisations in South Australia. The findings and the escalating complexities of the online environment underscore the need for regular ongoing training programs for basic online security (including new cybercrime trends) and the promotion of a culture of information security (e.g. when using smart mobile devices to store and access sensitive data) among staff. Such initiatives will enable staff employed in the (South Australian) real estate sector to maintain the current knowledge of the latest cybercrime activities and the best cyber security protection measures available. Originality/value – This is the first academic study focusing on the real estate organisations in South Australia. The findings will contribute to the evidence on the information security threats faced by the sector as well as in develop sector-specific information security risk management guidelines.


Sign in / Sign up

Export Citation Format

Share Document