Information Security Aspect of Operational Risk Management

Information Security Aspect of Operational Risk ManagementImproving organization means on the one hand searching for adequate product (service) matched to the market, on the other hand shaping the ability to react on risks caused by that activity. The second should consist of identifying and estimating types of risk, and consequently creating solutions securing from possible forms of it's realization (disturbances), following rules of rational choice of security measures as seen in their relation to costs and effectiveness. Activities of creating the security measures should be organized as constantly developing and perfecting and as such they need formal place in organizational structure and rules of management

Download Full-text

Analysis of the new central bank of the russia requirements for operational risk management to ensure information security.

Informatization and communication ◽

10.34219/2078-8320-2021-12-5-54-59 ◽

2021 ◽

Vol 5 ◽

Author(s):

O.E. Borovskaya ◽

◽

S.L. Larionova

Keyword(s):

Risk Management ◽

Information Security ◽

Central Bank ◽

Management System ◽

Operational Risk ◽

Credit Institution ◽

Operational Risk Management ◽

Financial Organization ◽

Information Security Management System ◽

The Russian Federation

On October 1, 2020, the new Regulation of the Central Bank of the Russian Federation No. 716-P “On requirements for the Operational risk Management System in a Credit institution and a banking group” came into force. The article is devoted to the analysis of the requirements of the regulation that must be taken into account before January 1, 2022 within the information security management system in connection with the use of a risk-oriented approach to the allocation of resources of a financial organization.

Download Full-text

Operational Risk Management and Customer Complaints in Omani Banks

Journal of Governance and Integrity ◽

10.15282/jgi.5.1.2021.7031 ◽

2021 ◽

Vol 5 (1) ◽

pp. 200-210

Author(s):

Rawan Khamis AL-kiyumi ◽

Zamzam Nasser AL-hattali ◽

Essia Ries Ahmed

Keyword(s):

Risk Management ◽

Commercial Banks ◽

Negative Impact ◽

Operational Risk ◽

The Other ◽

Operational Risk Management ◽

Customer Complaints ◽

A Value ◽

The Impact ◽

The Relationship

The aim of this research is to analyze the relationship between operational risk management and customer complaints in Omani banks. Initially, the current research carried out a quantitative approach on the concepts which connect the variables of the current research, where the data have been collected via a survey on commercial banks in Oman. The findings demonstrate that the operational risk management has a negative and significant link with customer complaints due to there is a proper manner in dealing with risks. On the other hand, the findings revealed that there is a negative impact on absence to deal with risks facing Omani banks. Also, it has been noted that in the event of an increase in operational risk management, customers' complaints are decreased. The current research has added a value and notable contribution lies in its elucidation for the importance of the impact of operational risk management on customer complaints in Omani banks

Download Full-text