Effects of the Hotel Employees Perfectionism on Challenge and Hindrance Stress and Presentism

Korean Journal of Hospitality & Tourism ◽

10.24992/kjht.2021.8.30.06.21 ◽

2021 ◽

Vol 30 (6) ◽

pp. 21-41

Author(s):

Hae-Seob Kim ◽

Hyung-Ryoung Lee

Keyword(s):

Hotel Employees ◽

Hindrance Stress

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The impact of the challenge and hindrance stress on hotel employees interpersonal citizenship behaviors: Psychological capital as a moderator

International Journal of Hospitality Management ◽

10.1016/j.ijhm.2021.102886 ◽

2021 ◽

Vol 94 ◽

pp. 102886

Author(s):

Aahed Khliefat ◽

Han Chen ◽

Baker Ayoun ◽

Khalid Eyoun

Keyword(s):

Psychological Capital ◽

Citizenship Behaviors ◽

Hotel Employees ◽

Hindrance Stress ◽

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The impact of hotel employees’ challenge-hindrance Stress on turnover intention : focusing on the mediating of organizational cynicism and job satisfaction

Journal of Tourism Management Research ◽

10.18604/tmro.2018.22.3.30 ◽

2018 ◽

Vol 22 (3) ◽

pp. 677-702 ◽

Author(s):

Taeuk Kim ◽

◽

Jinhee Kwon ◽

Sunmi Yun

Keyword(s):

Job Satisfaction ◽

Turnover Intention ◽

Hotel Employees ◽

Organizational Cynicism ◽

Hindrance Stress ◽

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The Roles Of Supportive Management On Service Recovery Performance Among Hotel Employees

10.15405/epsbs.2020.10.60 ◽

2020 ◽

Author(s):

Siti Rohaida Mohamed Zainal

Keyword(s):

Service Recovery ◽

Hotel Employees ◽

Service Recovery Performance ◽

Recovery Performance ◽

Supportive Management

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THE IMPACT OF HOTEL EMPLOYEES’ EMOTIONAL INTELLIGENCE ON CUSTOMER COMPLAINT HANDLING

Global Fashion Management Conference ◽

10.15444/gmc2018.04.10.06 ◽

2018 ◽

Vol 2018 ◽

pp. 519-519

Author(s):

Ningning Xing ◽

◽

Lingling Xu ◽

Henry Tsai

Keyword(s):

Emotional Intelligence ◽

Customer Complaint ◽

Hotel Employees ◽

Complaint Handling ◽

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The Influence of hotel employees’ stereotypes of Chinese customers on service behavior at service encounter

Korean Journal of Hospitality & Tourism ◽

10.24992/kjht.2018.01.27.01.109. ◽

2018 ◽

Vol 27 (1) ◽

pp. 109-122

Author(s):

Hyung-Lae Kim ◽

Kyoo-Yup Chung

Keyword(s):

Service Encounter ◽

Hotel Employees ◽

Service Behavior

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The Effect of Emotional Labor of Hotel Employees on Emotional Exhaustion: Focused on the Moderating Effects of Supervisor and Coworker Supports

Journal of Tourism and Leisure Research ◽

10.31336/jtlr.2019.12.31.12.147 ◽

2019 ◽

Vol 31 (12) ◽

pp. 147-164

Author(s):

Kwang-Hi Park

Keyword(s):

Emotional Exhaustion ◽

Emotional Labor ◽

Moderating Effects ◽

Hotel Employees

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Hotel employees’ Perception of Organizational Justice by Using Two-Step Cluster Analysis

Journal of Tourism and Leisure Research ◽

10.31336/jtlr.2018.09.30.9.171 ◽

2018 ◽

Vol 30 (9) ◽

pp. 171-186

Author(s):

Hye-Jin Sung ◽

Jae-Woo Byun

Keyword(s):

Cluster Analysis ◽

Organizational Justice ◽

Hotel Employees

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The Effects of Work-Life Balance on the Subjective Well-Being, Job Engagement, and Presenteeism of Hotel Employees

Journal of Tourism and Leisure Research ◽

10.31336/jtlr.2019.6.31.6.55 ◽

2019 ◽

Vol 31 (6) ◽

pp. 55-75

Author(s):

Young-A Son ◽

Hyung-Ryong Lee

Keyword(s):

Work Life ◽

Work Life Balance ◽

Job Engagement ◽

Subjective Well Being ◽

Life Balance ◽

Hotel Employees

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A Study on the Influence of Quality of Educational Service on Perceived Value, Job Satisfaction and Organizational Commitment for Hotel Employees

Journal of Tourism and Leisure Research ◽

10.31336/jtlr.2020.6.32.6.199 ◽

2020 ◽

Vol 32 (6) ◽

pp. 199-214

Author(s):

Han-Kyung Jung ◽

Ho-Joon Kim ◽

Nam-Ho Chung

Keyword(s):

Job Satisfaction ◽

Organizational Commitment ◽

Perceived Value ◽

Educational Service ◽

Hotel Employees

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Affect the Validity of Hotel Employees' Fear of Negative Evaluation and Job Stress on the Relationship

The Academy of Customer Satisfaction Management ◽

10.34183/kcsma.20.4.1 ◽

2018 ◽

Vol 20 (4) ◽

pp. 1-22 ◽

Author(s):

Sang-Hee Lee

Keyword(s):

Negative Evaluation ◽

Fear Of Negative Evaluation ◽

Hotel Employees ◽

The Relationship

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