The Effect of Knowledge Workers’ Types in Strategic Renewal Processes An exploratory study of sample views of academics at Duhok polytechnic university

Knowledge workers are often employed to extract knowledge from domain experts in order to codify knowledge held by these experts. The extent to which workers rely on tacit or explicit knowledge may produce inefficiencies and reduce productivity if the information is not shared among those who need it or if it encapsulates strategic goals and is inadvertently shared with those who might undermine the firm’s competitive advantage. This chapter discusses the nature of tacit versus explicit knowledge in terms of the dimensions thought to contribute to its degree of tacitness. The authors present the results of an exploratory study in which they develop an instrument designed to elicit perceptions regarding the nature of knowledge used by workers and their degree of reliance on tacit knowledge. It is an indirect form of measurement that eliminates the need to render the knowledge entirely explicit prior to measurement. As an additional benefit, it allows the classification of knowledge along a continuum, ranging from entirely tacit to entirely explicit or somewhere in between. Use of this instrument by managers will help them identify pockets of tacit knowledge within the firm that could either be made explicit so that other workers can benefit from it or that could be prevented from becoming explicit should its strategic value require protection.

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Information Practices in the Mobile Knowledge Work Context

Proceedings of the Annual Conference of CAIS / Actes du congrès annuel de l'ACSI ◽

10.29173/cais917 ◽

2016 ◽

Author(s):

Leslie Thomson

Keyword(s):

Exploratory Study ◽

Ad Hoc ◽

Knowledge Workers ◽

Knowledge Work ◽

Work Context ◽

Structured Interviews ◽

Information Practices

This paper reports theoretical and empirical findingsfrom an exploratory study aimed at understandingmobile knowledge workers' information practices.Semi-structured interviews with sixteen mobileknowledge workers suggest the creative ways that thisdemographic leverages and enacts ad hoc, 'emergent'assemblages of technology in order to deal with thevarious spatial, temporal, social, and organizationalcontingencies characterizing their work arrangements.Cette étude présente les résultats théoriques etempiriques d’une étude exploratoire visant à mieuxcomprendre les pratiques informationnelles destravailleurs du savoir mobiles. Les entretiens semistructurésavec seize travailleurs du savoir mobilessuggèrent quels moyens créatifs cet échantillondémographique permettent de faire apparaître et faitjouer ad hoc des assemblages « émergents » detechnologie afin de faire face aux diversescontingences spatiales, temporelles, sociales etorganisationnelles qui caractérisent leurs modalitésde travail.

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Strategic Renewal Processes in Multi-Unit Firms: Generic Journeys of Change

Strategy Process ◽

10.1002/9781405164078.ch10 ◽

2017 ◽

pp. 207-231 ◽

Cited By ~ 1

Author(s):

Henk W. Volberda ◽

Charles Baden-Fuller

Keyword(s):

Renewal Processes ◽

Strategic Renewal

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An exploratory study on the management of business records by knowledge workers

Acta Commercii ◽

10.4102/ac.v11i1.163 ◽

2011 ◽

Vol 11 (1) ◽

Cited By ~ 1

Author(s):

Adeline Du Toit

Keyword(s):

Information Management ◽

Survey Data ◽

Knowledge Economy ◽

Questionnaire Survey ◽

Exploratory Study ◽

Knowledge Workers ◽

Active Role ◽

Records Management ◽

Empirical Survey ◽

Management Function

Purpose: The purpose of this exploratory study was to determine how knowledge workers could align the creation and management of business records with organisational records management needs. Problem investigated: Knowledge workers are employed by more than one organisation at the same time. This creates problems in managing and preserving the business records created and received by knowledge workers. This article investigates how organisations should manage and preserve their business records that are created and received by knowledge workers who are employed by more than one organisation. Methodology: The importance of the management of business records in the knowledge economy was discussed and in the empirical survey data was collected through a questionnaire survey of 122 knowledge workers at an investment management company. Findings: The results of the empirical survey revealed that the majority of respondents always save business records that they create on their own personal filing systems and that they are familiar with the concept of records management. The findings provided support for the hypothesis that knowledge workers take control of managing the business records of various organisations, as their careers consist of a series of projects or assignments, irrespective of the organisation employing them. Value of research: The active role that knowledge workers can play in the management of strategic business records, underlines its key position as an information management function in organisations. Further research is needed to clarify the importance of records management in the knowledge economy. Conclusion: Knowledge workers take control of managing the business records of various organisations, as their careers consist of a series of projects or assignments while working at different organisations.

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