Antecedents And Outcomes Of Qwl Among Employees In Banks

2019 ◽  
Vol 118 (7) ◽  
pp. 1-19
Author(s):  
Geethanjali N ◽  
Parveen Roja M ◽  
Lavanya D

Quality of work life is the major factor to be considered in working environment of any organization. The performance of employees and the organization lies on the ability of the employees based on working environment. The QWL leads to better working environment which improves the performance of organization. The present study has made an attempt to find the level of factors causing QWL and the impact of outcome of QWL in banks. Since the profile of the banks may be associated with the level of outcomes of QWL, the present study has made an attempt to examine it with the help of one way analysis of variance and t-test. The included outcomes of QWL are job satisfaction, job stress, organizational climate, organizational commitment, employees retention behaviour, service quality employees and service productivity of employees. The highly associated determinants of QWL and the significant difference among the PUSBs and PRSBs have been noticed. The significantly associating important profiles of the banks regarding the existence of outcome of QWL are identified.

2020 ◽  
Vol 17 (4) ◽  
pp. 1963-1968
Author(s):  
N. Geethanjali ◽  
R. Sindhya ◽  
A. Sabarirajan

Quality of work life is the major factor to be considered in working environment of any organization. The performance of employees and the organization lies on the ability of the employees based on working environment. The QWL leads to better working environment which improves the performance of organization. The present study has made an attempt to find the level of factors causing QWL and the impact of outcome of QWL in banks. Since the profile of the banks may be associated with the level of outcomes of QWL, the present study has made an attempt to examine it with the help of one way analysis of variance and t-test. The included outcomes of QWL are job satisfaction, job stress, organizational climate, organizational commitment, employees retention behaviour, service quality employees and service productivity of employees. The highly associated determinants of QWL and the significant difference among the PUSBs and PRSBs have been noticed. The significantly associating important profiles of the banks regarding the existence of outcome of QWL are identified.


2019 ◽  
Vol 22 (1) ◽  
pp. 79-88
Author(s):  
Pitri Raj Adhikari

 This paper is concerned with the examination of the impact of quality of work life for job satisfaction in Nepalese commercial banks. To achieve the purpose of the study, structured questionnaire is prepared and collected from 225 respondents. Descriptive and casual comparative research design have been used in this study. The multiple regression model has been used to test the relationship. The results show that working environment, work life balance, compensation and reward, training and development, and job design are positively related to job satisfaction. The regression result shows that the beta coefficients for all variables are positive and significant with job satisfaction.


2021 ◽  
Vol 19 (3) ◽  
pp. 594-604
Author(s):  
Adya Hermawati ◽  
◽  
Husin Husin ◽  
Sunday Ade Sitorus ◽  
Ludfi Djajanto ◽  
...  

This study evaluated the impact of leadership management skills and emotional intelligence on employee performance as a variable mediation through the quality of work life. This research uses a path analysis model (path analysis) since there is a mediation between the independent variables and the dependent variable to analyze the mediating impact of the quality of work-life on managerial leadership and emotional intelligence on employee efficiency. This analysis is called a universal survey (free sampling) or census using all population members, which amounts to 33 people. Management capacity led significantly to performance. Employee emotional intelligence also provides a valuable contribution to success. The standard of work has made a significant difference in the results. The managerial capability of the chief has made a positive contribution to the efficiency of the job. Employee emotional intelligence is also a positive contribution to job performance. K Quality in management, accompanied by the quality of work, has been a successful contribution to performance. Employee emotional intelligence was a positive contribution to results, followed by job efficiency. The study will contribute positively to the understanding of the job evaluation of BNN employees in Malang City. However, this analysis contributes to the assessment of BNN employees based on the job evaluation of BNN employees in Malang City. The difference between this study and previous studies is the treatment or care of Malang City BNN employees to improve the quality of their assessment.


Author(s):  
Chandrani Bojar

The study aims to reveal quality of work life and its effect upon entrepreneurial thinking, and it results from a problem that most service organizations suffer from, poor working environment conditions for individuals, which affected the efficiency of their performance when demonstrating their abilities and creative ideas during their work. So, the study community is the Ministry of Labor and Social Affairs with a sample of (214) individuals out of the total community of officials in the middle management of the bodies and departments of the ministry with a number (478). The questionnaire was used as a main tool, visits and personal interviews, and the analytical descriptive approach was adopted using the statistical measures Cronbach's Alpha, weighted arithmetic means, standard deviations, (Z-TEST) and (F-TEST), the relative importance and simple and multiple linear regression analysis, stepwise with the help of AMOS25, Excel v.10 and SPSS v.25 programs. The most prominent conclusions are the presence of a top correlation between the quality of work life and entrepreneurial thinking at a significant level, the high correlation with the entrepreneurial thinking is the organization climate , and the lower correlation with the entrepreneurial thinking are fees and bonuses , as well as the presence of a noticeable effect on the quality of life with its six dimensions together in the entrepreneurial thinking of the Ministry with a factor of determining its rate (74.4%) at a moral level. By diagnosing the most influential dimensions in entrepreneurial thinking by analyzing the gradual linear regression to indicate the organizational climate, training and development of employees, health conditions and occupational keep, and opportunities for Upgrading and career advancement, Collectively in entrepreneurial thinking with a factor of determination of (72.4%) at the level of significance less than the level of morale and exclude wages, bonuses and material work environment that is less influenced in the entrepreneurial thinking.


2019 ◽  
Vol 22 (2) ◽  
pp. 79-88
Author(s):  
Pitri Raj Adhikari

 This paper is concerned with the examination of the impact of quality of work life for job satisfaction in Nepalese commercial banks. To achieve the purpose of the study, structured questionnaire is prepared and collected from 225 respondents. Descriptive and casual comparative research design have been used in this study. The multiple regression model has been used to test the relationship. The results show that working environment, work life balance, compensation and reward, training and development, and job design are positively related to job satisfaction. The regression result shows that the beta coefficients for all variables are positive and significant with job satisfaction.


Author(s):  
Deepak Kochar

The present study attempts to establish the association between Quality of Work Life (QWL) and job satisfaction among the veterinary doctors of Punjab. Multiple linear regression analysis has been employed to examine how far the factors of QWL identified with the help of factor analysis affect the job satisfaction. Job satisfaction is a dependent variable and factors, Monetary Consideration, Social Relations at Work, Constitutionalism at Work, Pride in Job, Facilitation for Current Performance and Future Growth, Nature of Job, Security and Safety, Innovative and Challenging Job, Fair and Unbiased Attitude of Top Officials, Less Educated and Ignorant Clients, Space and Infrastructure, Insufficient Diagnostic Facilities and Staff, and Reporting are independent variables. The results of the present study reveal strong association of Monetary Consideration, Facilitation for Current Performance and Future Growth, Security and Safety, Nature of Job, and Space and Infrastructure with job satisfaction. The eight variables which were not found significant include, Social Relations at Work, Constitutionalism at Work , Pride in Job, Innovative and Challenging Job, Fair and Unbiased Attitude of Top Officials, Less Educated and Ignorant Clients, Insufficient Diagnostic Facilities and Staff, and Reporting. The present study conducted on veterinarians working under department of animal husbandry, Punjab can make a niche in this area. Commitment on the part of government and department itself to work on the activities and initiatives which promote QWL and job satisfaction of the respondents can create a sound and harmonious working environment to get the desired results.


Author(s):  
Maen Yousef Khasawneh

This study aims to identify the impact of transformational leadership on the quality of work-life in telecommunications companies operating in the Hashemite Kingdom of Jordan. The researcher has employed the descriptive analytical approach to analyze the study data، the most important results reached in this study are: the overall average answers for the workers on transformational leadership comes high, with an arithmetic average (3.79) , while the quality of work-life has come to a medium degree with an arithmetic average (3.17). The study recommended that leaders in telecommunications companies should be encouraged to continue practicing the transformational leadership style because of its characteristics and practices that have an impact on the effectiveness of the company and taking into account the social and humanitarian aspects of workers.


2019 ◽  
Vol 5 ◽  
pp. 205520761983181 ◽  
Author(s):  
Rahul Menon ◽  
Christopher Rivett

Objectives Efficient and accurate communication between healthcare professionals (HCPs) serves as the backbone to safe and efficient care delivery. Traditional pager-based interpersonal communication may contribute to inefficient communication practices and lapses in medical care. Methods This study aimed to examine the impact of Medic Bleep, a National Health Service (NHS) information governance-compliant instant messaging application, in an NHS Hospital Trust. We examined Medic Bleep’s impact on participant time and workflow using time–motion methodology. Cohorts of doctors and nurses using both Medic Bleep and the traditional pager were compared. Secondary endpoints of our study were to assess whether efficient communications could lead to better resource utilisation, patient safety as well as better quality of work life for the end user. Results Assimilation of Medic Bleep corresponded to a reduction in mean task-duration that was statistically significant ( p < 0.05) for To Take Out (TTO) and Patient Review categories. Nurses saved an average of 21 minutes per shift ( p < 0.05), whereas doctors saved an average of 48 minutes ( p < 0.05) per shift. Qualitative analysis suggested that HCPs benefited from better work prioritisation, collaboration and reduced medical errors enabled by an auditable communication workflow. Conclusion Medic Bleep reduced time spent on the tasks requiring interpersonal communication. Efficiencies were seen in Discharge Patient Flow, Patient Review and TTO categories. This improved HCP availability and response times to the benefit of patients. End users revealed that Medic Bleep had a positive effect on quality of work life.


2020 ◽  
Vol 13 (3) ◽  
pp. 301-319 ◽  
Author(s):  
Yariv Itzkovich ◽  
Niva Dolev ◽  
Moran Shnapper-Cohen

PurposeThe purpose of this study is to assess the relationship between incivility and two organizational and personal attitudes, namely, perceived ethical climate and perceived quality of work-life of nurses, in the framework of organizational climate.Design/methodology/approachQuantitative data of 148 nurses working in a medium-sized hospital in Israel were collected. Furthermore, qualitative data were collected through semi-structured interviews with 12 nurses and 14 doctors from the same hospital, constructing a mixed-method approach.FindingsFindings revealed that witnessing or experiencing incivility affected the nurses' perception of the ethical climate of their work unit and their perceived quality of their work-life. Additionally, we found that the relationship between incivility and nurses' perceived quality of work-life was partially mediated through their perceived ethical climate. The qualitative data supported some of the findings.Originality/valueThe article stretches the incivility theory beyond its dyadic boundaries, prominently showing the spillover effect of incivility as an organizational problem. Additionally, it offers some evidence-based support for the multidimensionality of incivility, strengthening the need for a construct cleanup.


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