scholarly journals Analysis of the Quality of Digital Library Services in DKI Jakarta

2021 ◽  
Vol 3 (2) ◽  
pp. 210-218
Author(s):  
Aditya Aditya ◽  
Retnowati Wahyuning Dyas Tuti

This research was conducted to analyze in depth how the quality of Jakarta digital library services in the Jakarta Provincial Library and Archives Service. The theory analysis is a theory of five dimensions of service quality consisting of :Tangible, Reliability, Responsiveness, Assurance, and Empathy. The method in this study useds a qualitative approach with descriptive methods Data collection techniques are done through observation, interviews and documentation. Data validity test uses Triangulation. The results showed that the quality of digital library services in the DKI Jakarta Provincial Library and Archives Service has not been fully said to be good. Collection of books in the Department of Library and Archives of the DKI Jakarta Provincial Government is incomplete, iJakarta applications sometimes experience errors/bugs, other than that the download time of books to be read is relatively long, can reach 5 minutes per book, Inadequate complaints channel for users / users who want to convey the problem,Handling of complaints is still very dependent on PT.Aksaramaya. This can hinder readers/visitors who need a quick complaint handling because the Library and Archives Service must first coordinate with PT.Aksaramaya and There is no audio book facility that should be available for persons with disabilities from the blind group.

2018 ◽  
Vol 197 ◽  
pp. 15003
Author(s):  
Dewa Gede Hendra Divayana ◽  
P. Wayan Arta Suyasa ◽  
Ida Bagus Gede Surya Abadi

Digital library as one of the supporting services of information technology-based learning process has been found in many universities, but in the implementation, there are still many obstacles. Therefore, it is necessary to evaluate using appropriate tools to obtain accurate results. Based on that, the primary purpose of this paper is to explain the physical design of applications that apply the modified CSE-UCLA model with weighted product method, so it can be used to evaluate the digital library. Subjects involved in conducting trials on this application for digital library evaluation are four peoples consisting of two educational experts and two informatics experts. The location of the experiment was done in one of the computer universities in Bali Province. The tool used to collect data of trial result is in the form of questionnaires. The analysis technique used is descriptive quantitative concerning the quality percentage of each trial aspects. The results obtained from this study were average percentage of evaluation application quality of 92.00% belonging to the excellent category, so it can be concluded in general that applications were ready for use to evaluate the quality of digital library services.


1995 ◽  
Vol 24 (4) ◽  
pp. 34-39 ◽  
Author(s):  
Bharat Bhargava ◽  
Melliyal Annamalai ◽  
Evaggelia Pitoura

Author(s):  
Faeizah Salim ◽  
Bavani Saigar ◽  
Pravin Kumar Armoham ◽  
Sarasvathy Gobalakrishnan ◽  
Michelle Yen Pin Jap ◽  
...  

The purpose of this research is to examine students' information-seeking intention regarding academic digital library services guiding by the Theory of Reasoned Action (TRA) and Theory of Planned Behaviour (TPB). Data was collected among students in a public higher learning institution in Federal Territory of Labuan Malaysia. The empirical result of the hierarchical regression had confirmed that students' intention to seek for information in digital library was influenced mainly by their attitude, implying that, in predicting the information-seeking intention in an academic digital library with TPB was much better than TRA. The findings of the research provide broader insights for the academic digital libraries to be more aware of the important factors that influence library users in seeking for information and fulfil their requirement. A new motion can be developed by using the result of this research, which improve the knowledge from previous studies via the assessment from TPB.


2010 ◽  
Vol 28 (6) ◽  
pp. 829-843 ◽  
Author(s):  
Ana Kovacevic ◽  
Vladan Devedzic ◽  
Viktor Pocajt

Author(s):  
Munawaroh

Repository Banking and Finance (ReBaf) is one of the digital library services developed by STIE Perbanas Surabaya in an effort to extend the collection of banking and financial data organized by the Library of STIE Perbanas Surabaya. The ReBaf SISFO (information system) applies open-source software basis with PHP SQL programming language and Postgre SQL database.


Author(s):  
Elizabeth J Eastwood ◽  
Sara R Tompson

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